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The Modern Sales Leadership Stack: Strategy, Systems, Signal & Story
Opinion Article
April 10

The Modern Sales Leadership Stack: Strategy, Systems, Signal & Story

The author introduces a four-layer leadership framework covering strategy, systems, signal interpretation, and storytelling to build resilient revenue organizations.

Muhammad Tanveer
By Muhammad Tanveer, Author - The Sales Leadership Brief (Linkedin Newsletter), The Sales Leadership Brief
Revenue Management is dying
Opinion Article
April 8

Revenue Management is dying

The author argues that revenue management faces growing public resistance not because it's ineffective, but because consumers increasingly notice and resent dynamic pricing.

Fabian Bartnick
By Fabian Bartnick, Founder, Infinito
Quote 14 1
Podcast
April 8

2026 Hospitality Benchmark Report leadership series: Email strategies that drive revenue | a Revinate webinar

Revinate webinar examines how hotels can replace generic email blasts with data-driven campaigns to increase direct bookings and revenue.

Karen Stephens
Karen Stephens, Chief Marketing Officer, Revinate, Inc.
Human vs AI in Hotel Paid Ads
Opinion Article
April 8

Human vs AI in Hotel Paid Ads

The article argues hotels should automate ad execution while keeping humans in control of strategy, positioning, and commercial objectives.

Savina Karaivanova
By Savina Karaivanova, Marketing & Product Strategist, Userguest
Smart contracting: Building better base business
Explainer
April 8

Smart contracting: Building better base business

The article explains how hoteliers can build recurring guest relationships through targeted sales efforts with demand drivers like airports, military bases, and construction projects.

Daniel Foreman
By Daniel Foreman, Commercial Strategist, Lighthouse
Expanding Hotel Marketing Analysis with Website Performance Insights
Opinion Article
April 8

Expanding Hotel Marketing Analysis with Website Performance Insights

Exely's marketing director explains how website analytics reveals demand patterns before booking, citing cases where traffic analysis led to localization and content updates that boosted direct revenue.

Anna Belash
By Anna Belash, Chief Marketing Officer, Exely
Your Hotel Isn't Being Found by AI — Here's Why That's a Crisis (and a Fix)
Opinion Article
April 7

Your Hotel Isn't Being Found by AI — Here's Why That's a Crisis (and a Fix)

Hotels must optimize content for AI engines like ChatGPT as nearly half of website traffic will soon come from AI-driven searches, not traditional Google results.

Cory Falter
By Cory Falter, Partner, Lure Agency
Ad #1 Hotel PMS
See why hotels are switching to Mews

Revenue up. Manual work down. Hotels using Mews see 35% higher RevPAR and 45% more upsells. Book a free demo. 

Mews
Mews
Ad Be seen. Be trusted.
Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net
Hospitality Net
Thailand Reaffirms Its Position as a Safe and Welcoming Destination for Global Travellers
Press Release
April 7

Thailand Reaffirms Its Position as a Safe and Welcoming Destination for Global Travellers

Centara Hotels Resorts promotes Thailand as a stable travel destination amid global uncertainty, highlighting safety standards and cultural experiences.

Centara Favicon
Centara
Thailand
The New Front Line of Hotel Distribution: When Regulation Rewrites the Rules of Visibility
Opinion Article
April 7

The New Front Line of Hotel Distribution: When Regulation Rewrites the Rules of Visibility

Google's DMA-compliant changes to hotel search results are giving OTAs and intermediaries more visibility while pushing hotel direct booking channels further down in search rankings.

Brad Brewer
By Brad Brewer, Chief AI Officer, Agentic Hospitality
Why events like Harry Styles' tour demand a smarter direct channel strategy for your hotel
Explainer
April 6

Why events like Harry Styles' tour demand a smarter direct channel strategy for your hotel

Using Taylor Swift and Harry Styles concert data, the article shows how hotels can capture event-driven travelers through targeted direct booking campaigns and personalized website experiences.

Paige Lopez
By Paige Lopez, Content marketer, Lighthouse
How AI is reshaping the direct channel opportunity for hotel marketers
Explainer
April 3

How AI is reshaping the direct channel opportunity for hotel marketers

AI-powered personalization tools now enable hotel marketers to create targeted website campaigns in seconds rather than days, addressing the execution gap that prevented teams from capitalizing on direct booking opportunities.

Paige Lopez
By Paige Lopez, Content marketer, Lighthouse
Ad Be seen. Be trusted.
Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net
Hospitality Net
Running 5 Hospitality Brands with a Team of 3
Opinion Article
April 3

Running 5 Hospitality Brands with a Team of 3

The operator uses automation tools like n8n, Make, and AI to handle workflows, content production, and reporting while maintaining human oversight for strategy.

Lucas Stamm
By Lucas Stamm, Director of Marketing & Digital, Nara Hospitality Group
Dubai, United Arab Emirates
Lodging Interactive Unveils New Brand Identity: “Smarter Marketing. Better Results.”
Supplier News
April 1

Lodging Interactive Unveils New Brand Identity: “Smarter Marketing. Better Results.”

The agency rebranded with a new marketing ecosystem emphasizing human-led strategy and synchronized digital services including AI optimization.

Lodging Interactive
Lodging Interactive
Dreamplace reached +10% direct bookings with metasearch campaigns on Cendyn DMP
Case Study
April 1

Dreamplace reached +10% direct bookings with metasearch campaigns on Cendyn DMP

Dreamplace Hotels achieved 10% growth in direct bookings and 28x ROAS using Cendyn's platform for unified metasearch campaign management.

Cendyn Favicon
Cendyn™
Guests notice the details
Podcast
April 1

From concept to culture: How passion shapes hotel design & guest loyalty

Diego Calvo shares how Concept Hotel Group achieves 43% direct bookings by prioritizing cultural storytelling and brand identity over traditional marketing tactics.

Dylan Cole
Dylan Cole, Managing Director EMEA, Revinate, Inc.
Grow Your Hotel Brand: Essential Facebook and Instagram Strategies
Opinion Article
April 1

Grow Your Hotel Brand: Essential Facebook and Instagram Strategies

The guide covers profile setup, content optimization, hashtag strategies, and follower growth tactics for both Facebook and Instagram marketing.

Kylie Chen
By Kylie Chen, Director of Paid Strategy, Cogwheel Marketing & Analytics
Bahia Principe Introduces new audience-centric sub-brands and refreshed visual identity
Press Release
March 31

Bahia Principe Introduces new audience-centric sub-brands and refreshed visual identity

The refresh creates two sub-brands (Escape for adults-only, Explore for families) and adds 20+ resorts to World of Hyatt loyalty program.

Bahia Principe Hotels Resorts
Bahia Principe and Hyatt
Staypineapple Launches Brand New Tagline “Where Stays Become Stories”
Press Release
March 31

Staypineapple Launches Brand New Tagline “Where Stays Become Stories”

The boutique hotel brand introduces a guest-driven Instagram campaign offering free stays in exchange for sharing memorable experiences.

staypineapple
Staypineapple Hotels Inc.
United States
GlobalData
Press Release
March 31

North America Leads Global Sports Sponsorship Spend by Hotels in 2025

GlobalData research shows North American hotels spent $303.11 million on sports sponsorships in 2025, with Airbnb leading individual brand spend.

Globaldata Plc
GlobalData Plc
HCN The Hotel Communication Network Inc.
Supplier News
March 31

OOH Connect and HCN Announce Strategic Partnership to Expand Programmatic and Direct Demand for Hotel Room Tablet Screens

The partnership will make HCN's in-room tablet inventory available through programmatic platforms and direct sales to reach travelers in hotel rooms.

Hotel Communication Network Inc Hcn
Hotel Communication Network Inc. (HCN)
Page 7 of 20
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Latest Viewpoint

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HN Original
World Panel

When an agent books a hotel, who decides where the booking lands?

Henri Roelings
By Henri Roelings
Expert Views (14)
Erik Muñoz
Erik Muñoz

The hotel is the company actually providing the room. If the price and conditions are the same, the AI agent should book directly with the hotel instead of through a middleman like Booking.com. Direct booking can give guests: better prices loyalty points and perks easier changes and cancellations more accurate information better customer support.

View all Answers

Most Read

  1. The AI recommendation is the new battleground for hotel distribution
  2. Influence Society Releases SOCIETIES Magazine’s 6th Edition, Exploring the New Language of Luxury Hospitality
  3. Sales Equals Speed in 2026 for Hotel Lead Nurturing
  4. Why Commercial Leaders Are the Last to Adopt AI
  5. Shiji releases 2026/27 Hotel Distribution Technology Chart: From Channels to Discoverability and “Bookable Everywhere”

Most Read Authors

Markus  Busch
Markus Busch
Editor/Publisher, hospitality.today
Max Starkov
Max Starkov
Hospitality & travel technologist and digital strategist, Hospitality Net
Editorial team
Editorial team
Cendyn™
Dr. Tong Yin
Dr. Tong Yin
Founder of InsightBridge Global LLC and a doctoral researcher, InsightBridge Global LLC
Henri Roelings
Henri Roelings
Founder, Hospitality Net
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