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Marriott Bonvoy Boutiques Debuts Design Shop, A New Era of Hotel-Inspired Living
Press Release
May 20

Marriott Bonvoy Boutiques Debuts Design Shop, A New Era of Hotel-Inspired Living

Marriott Bonvoy Boutiques launches Design Shop, a hotel-inspired home décor line anchored by W Hotels and Westin collections, with JW Marriott and destination-themed drops planned for late 2026.

Marriott
Marriott
The Real Cost of Booking.com: Five Practical Steps for Southeast Asian Hotels
Opinion Article
May 20

The Real Cost of Booking.com: Five Practical Steps for Southeast Asian Hotels

Hotels in Southeast Asia pay up to 28% in hidden OTA fees beyond headline commissions, making direct booking strategies essential for profitability.

Dr. Tong Yin
By Dr. Tong Yin, Founder and doctoral researcher, InsightBridge Global LLC
The F-Word Costing Hotels Millions in Group Sales (And It's Not What You Think)
Opinion Article
May 19

The F-Word Costing Hotels Millions in Group Sales (And It's Not What You Think)

Hotels lose millions in group bookings by designing sales processes for their own convenience rather than meeting planners' needs.

Susan Tucker
By Susan Tucker, Partner & COO, The Lure Agency, Lure Agency
Mobile only price: What it means and how hotels can use it
Explainer
May 18

Mobile only price: What it means and how hotels can use it

An explainer on mobile-only pricing on OTAs like Booking.com and Expedia, covering setup, strategic use cases, revenue trade-offs, and rate parity risks for hoteliers.

Laure Cremers
By Laure Cremers, Content Specialist, Lighthouse
Where hotel decisions form in 2026
Opinion Article
May 18

Where hotel decisions form in 2026

Hotel distribution budgets still follow the old search funnel, but traveler decisions now form upstream via creator content, AI tools, and word of mouth before reaching any surface the stack was built to intercept.

Markus  Busch
By Markus Busch, Editor/Publisher, hospitality.today
Hotel information is broken... and so is discovery
Opinion Article
May 18

Hotel information is broken... and so is discovery

Analysis argues that rising specific hotel searches reflect Google's failure at discovery, not AI success, with social media and creators driving inspiration instead.

Markus  Busch
By Markus Busch, Editor/Publisher, hospitality.today
Where Value Lives When Problems Die: The New Rules of Competition in Travel
Opinion Article
May 18

Where Value Lives When Problems Die: The New Rules of Competition in Travel

A revenue manager in Austin discovered guests booking at 2-4 AM to capture lower rates, revealing new competitive dynamics in hotel pricing.

Jacqueline  Nunley
By Jacqueline Nunley, Global Industry Strategist, Salesforce, Inc.
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
Ad Guide
The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 

Mews
Mews
How to Close the Deal without Giving the House Away: Minor Point Close
Opinion Article
May 15

How to Close the Deal without Giving the House Away: Minor Point Close

The technique involves offering a small concession like comp rooms or waived fees to secure agreement when clients show buying signals but hesitate to commit.

Chuck Kelley
By Chuck Kelley, Lodging Operations Consultant & Partner with Cayuga Hospitality consultants, Cayuga Hospitality Consultants
Fandom Travel: Travel Trend Shaped by Passion and Experience Led Tourism
Opinion Article
May 15

Fandom Travel: Travel Trend Shaped by Passion and Experience Led Tourism

HBX Group's 2026 report identifies fandom tourism as a major trend driving hotel demand through concerts, TV shows, and cultural events that create booking spikes.

Javier Cabrerizo
By Javier Cabrerizo, Chief Strategy, AI & Transformation Officer, HBX Group
Hotel OTAs: Their Business Model Explained [With Complete List]
Opinion Article
May 15

Hotel OTAs: Their Business Model Explained [With Complete List]

The comprehensive guide covers OTA business models, commission structures, and strategic advice for hotels to balance OTA distribution with direct booking initiatives.

Emma Näpänkangas
By Emma Näpänkangas, M.Sc. Student in Hospitality Management, EHL
The hotel ranking game has a new playing field
Opinion Article
May 15

The hotel ranking game has a new playing field

Google's March 2026 core update now rewards original content over templated listings, giving hotels an advantage over OTAs in AI-powered travel discovery.

Markus  Busch
By Markus Busch, Editor/Publisher, hospitality.today
Centara Unveils New Brand Experience Touchpoints Designed to Elevate Every Stay
Press Release
May 14

Centara Unveils New Brand Experience Touchpoints Designed to Elevate Every Stay

Centara introduces signature touchpoints including sleep rituals, family activities, and local cultural collaborations across its Thailand-based hotel portfolio.

Centara Favicon
Centara
Thailand
A World That Calls You Closer: 2028 Four Seasons Private Jet Experience Journeys Connect Travellers to New Destinations
Press Release
May 13

A World That Calls You Closer: 2028 Four Seasons Private Jet Experience Journeys Connect Travellers to New Destinations

Four Seasons unveils 2028 private jet journeys featuring new hotels in Cartagena, Puerto Rico, and Venice with luxury expedition packages.

Four Seasons Favicon
Four Seasons
Ad Guide
The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 

Mews
Mews
Does a Hotel Press Release Impact AI Discoverability?
Opinion Article
May 12

Does a Hotel Press Release Impact AI Discoverability?

Press releases may gain new relevance as AI tools increasingly influence hotel discovery and recommendations.

Stephanie Sparks Smith
By Stephanie Sparks Smith, CEO & Digital Matriarch, Cogwheel Marketing, Cogwheel Marketing & Analytics
Safestay launches strategic partnership with Zostel, India's largest hostel network
Press Release
May 12

Safestay launches strategic partnership with Zostel, India's largest hostel network

The partnership creates a hostel alliance spanning 8,000+ beds across Europe, UK and India, targeting growing demand from multi-destination travelers.

Safestay Hostels
Safestay Hostels and Zostel Hospitality
Influence Society Expands Into Ecuador With First Client Win at Hacienda La Danesa
Supplier News
May 12

Influence Society Expands Into Ecuador With First Client Win at Hacienda La Danesa

The Paris-based agency will manage website, SEO, and digital marketing for the 500-hectare luxury hacienda located one hour from Guayaquil.

Influence Society
Influence Society
Why Organic Social Media Matters for Branded Hotels
Supplier News
May 11

Why Organic Social Media Matters for Branded Hotels

The article argues branded hotels should prioritize organic social media to showcase unique property personalities beyond standardized brand messaging and support guest booking decisions.

Lodging Interactive
Lodging Interactive
The Hotel Industry Has Been Waiting for AI to Save It From the OTAs.
Opinion Article
May 11

The Hotel Industry Has Been Waiting for AI to Save It From the OTAs.

Argues that AI will strengthen rather than disrupt OTAs like Expedia, as these platforms already control the massive datasets and connectivity that power AI recommendations.

Andrew Paul
By Andrew Paul, Managing Director, Americas Great Resorts
What ChatGPT’s decision to move away from in-platform transactions means for hotels
Opinion Article
May 11

What ChatGPT’s decision to move away from in-platform transactions means for hotels

OpenAI's shift away from in-platform booking creates opportunities for hotels to capture AI-driven traffic through optimized content strategies.

Apollos Gause
By Apollos Gause, SEO & Growth Innovator, Cendyn™
The Buyer Changed. Your Process Didn't.
Opinion Article
May 8

The Buyer Changed. Your Process Didn't.

Modern buyers complete 57% of their research before contacting vendors, making traditional sales processes obsolete and requiring content-first strategies.

Muhammad Tanveer
By Muhammad Tanveer, Author - The Sales Leadership Brief (Linkedin Newsletter), The Sales Leadership Brief
Page 9 of 20
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Latest Viewpoint

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HN Original
World Panel

Should hoteliers abandon Google search marketing because of “Zero-Click Search”?

Max Starkov
By Max Starkov
Expert Views (15)
Alessio Re
Alessio Re

No. The question bundles several things under "Google search marketing." Ads, Hotel Ads, Business Profile and YouTube sit alongside organic, and zero-click only erodes one slice of that, informational organic clicks.Booking intent is transactional and local, the query types least touched by AI Overviews: under 10% of commercial searches trigger one.

View all Answers

Most Read

  1. Google's now selling placement inside the AI answer — starting with IHG, by invitation only
  2. Trust wins group business. The data proves it.
  3. HEDNA Brings the Global Distribution Conversation Back to Lisbon, Portugal, September 15–17, 2026
  4. Cloudbeds Launches OTA Ads to Seamlessly Manage OTA Campaigns within the Platform
  5. Can Access Credentials Inspire Local Discovery?

Most Read Authors

Markus  Busch
Markus Busch
Editor/Publisher, hospitality.today
Max Starkov
Max Starkov
Hospitality & travel technologist and digital strategist, Hospitality Net
Emma Näpänkangas
Emma Näpänkangas
M.Sc. Student in Hospitality Management, EHL
Jonathan Gough
Jonathan Gough
Content Team Lead, Lighthouse
Andrew Paul
Andrew Paul
Managing Director, Americas Great Resorts
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