SalesAndCatering.com, a leader in sales and catering software solutions for the hospitality industry, is excited to announce its partnership with Champion Hotels. Champion Hotels, the largest privately-owned hotel operator in the United States, has selected STS Cloud as its group sales and event management platform, and already successfully onboarded 21 of its properties.
RoomRaccoon, the leading hotel management system for independent hoteliers, is gearing up to launch RaccoonRev Plus, an advanced, AI-powered revenue management tool that will deliver RMS-level pricing intelligence natively within the RoomRaccoon platform.
Guests arrive, download your app, and are ready to explore.
Lodging Interactive, the award-winning digital marketing agency serving the hospitality industry for over two decades, today announced the launch of Commingle AI Signals. This powerful new service increases a hotel’s visibility in GenAI-powered search engines and Large Language Models (LLMs) through strategically written guest review responses that act as “AI signals” for intent-based AI search queries.
Chain hotels continue to dominate across the continent, backed by powerful brands, deep pockets and expansive tech stacks.
What does it take to create a hospitality experience so unique that guests become your greatest advocates? In this episode of The Turndown, Brad Steward shares the philosophy behind Caravan Outpost, a place where intentional design and experiential travel collide.
HiJiffy has launched Aplysia 3, a new type of chatbot powered by Retrieval-Augmented Generation (RAG) technology, enabling hotels to deliver accurate, context-aware responses across unlimited topics - without relying on rigid FAQs.
The evolution of revenue, distribution, and commercial management fundamentally shapes how the hospitality industry operates. Hotels are increasingly recognizing that their sales, marketing, and revenue strategies can no longer operate in isolation. Guest expectations are also shifting. Traditional silos are breaking down. This leads to integrated, data-driven approaches. A guest-centric focus is emerging. Commercial management is at the forefront, taking a holistic view. This includes revenue generation. It optimizes distribution. It also covers strategic sales and marketing. Shiji Insights spoke with Annemarie Gubanski, CEO of Taktikon. We discussed these critical shifts. Her insights reveal a combination of human intuition and tech intelligence.
Just in time for the busy travel season, Lighthouse has created a free online course specially designed for passionate independent hoteliers like you. The course, "How to prepare your independent hotel for peak season 2025," gives you practical tools to boost your bottom line, simplify your daily routine, and create those unforgettable guest experiences that big chains can't match.
At any given moment, your property might be hosting a family on holiday, a solo guest recharging after a business trip, and a group of food lovers mapping out the city’s best bites.
Accor, a world-leading hospitality group, has selected Oracle OPERA Cloud Sales and Event Management to maximize the ongoing expansion and support of its multi-billion-dollar meetings and events business1. Sales and Event Management is an integrated component of Oracle OPERA Cloud, Accor’s chosen property management system that unifies all of its hotel departments. Sales and Events Management will be offered in three versions: Premium for luxury hotels as well as large meetings and events properties, Standard for small and medium hotels, and an Essential version will be offered to cover hotels that manage accommodation only groups. Accor is planning a soft launch in late 2025, with full functionality of the new digital meetings and events ecosystem in early 2026.
Otelier today announced its new affiliation with Preferred Hotels & Resorts as the latest addition to the brand’s Alliance Partner Program. This partnership solidifies Otelier’s position as a recommended provider of business intelligence solutions for Preferred Hotels & Resorts member properties across the globe.
Cendyn, a global integrated hotel technology and services company, announced today its partnership with Loyalty Juggernaut (LJI) to provide a new level of sophistication to enterprise-level hotel loyalty programs. Integrating Cendyn’s industry-leading CRM with Loyalty Juggernaut’s GRAVTY® empowers hoteliers to develop and implement a robust, rewards-focused enterprise loyalty program while transforming guest communication and engagement throughout the brand’s customer journey.
This generation, born between 1997 and 2012, is redefining travel with a focus on authenticity, sustainability, and digital engagement. In fact, is built to make the process seamless—both for your hotel and your guests. Fully integrated into your hotel’s website, it allows travelers to check availability, view real-time prices, and book instantly—all without leaving your page. This keeps guests focused, builds trust, and helps you avoid third-party commission fees.
Such reliance on jargon isn’t unique to the hospitality industry but that’s no help to someone who wants to understand the basics of hotel revenue management without asking what might feel like naïve questions like ‘erm, what’s a STAR report?’
Online Travel Agencies (OTAs) are vital allies in hospitality. They expand reach, bring in new guests, and boost occupancy - especially in competitive markets. But to make the most of this partnership, properties must balance visibility and profitability with strategic planning.
Here at OTA Sync, we've helped hundreds of properties increase their direct bookings by an average of 31%. How? By focusing on strategies that actually work instead of industry myths. Let's cut through the noise and explore how your property can win more direct bookings without breaking the bank.
Travel Media Group is pleased to announce that they have responded to an impressive TWO MILLION guest reviews with their industry-leading Respond & Resolve™review response solution for hotels. This significant achievement underscores the company's commitment to supporting hotel partners with timely, genuine, and professional guest communication.
In the latest episode of the Shiji Insights podcast, host Florencia Cueto sat down with Guillermo González, Chief Partnerships and Business Development Officer at Hotelverse. Their discussion looked into the evolution of guest choice within hotels, moving far beyond traditional room categories. The conversation explored how empowering guests with precise room selection, a concept inspired by other travel sectors, is not just a futuristic idea but a present-day reality. This shift towards “attribute-based selling” with hotel room selection technology and hyper-personalization significantly impacts how hotels operate, engage guests, and unlock new revenue streams.
On Tuesday, April 29, 2025, RoomRaccoon brought together its community of independent hoteliers for Check-In 2025, the company’s flagship event hosted at Inspirium Breda. Known for its innovative hotel management software, RoomRaccoon curated a dynamic day of keynote insights, expert panels, and tactical learnings centered around the theme: Authentic Stays, Modern Ways.