Here at OTA Sync, we've helped hundreds of properties increase their direct bookings by an average of 31%. How? By focusing on strategies that actually work instead of industry myths. Let's cut through the noise and explore how your property can win more direct bookings without breaking the bank.
Travel Media Group is pleased to announce that they have responded to an impressive TWO MILLION guest reviews with their industry-leading Respond & Resolve™review response solution for hotels. This significant achievement underscores the company's commitment to supporting hotel partners with timely, genuine, and professional guest communication.
In the latest episode of the Shiji Insights podcast, host Florencia Cueto sat down with Guillermo González, Chief Partnerships and Business Development Officer at Hotelverse. Their discussion looked into the evolution of guest choice within hotels, moving far beyond traditional room categories. The conversation explored how empowering guests with precise room selection, a concept inspired by other travel sectors, is not just a futuristic idea but a present-day reality. This shift towards “attribute-based selling” with hotel room selection technology and hyper-personalization significantly impacts how hotels operate, engage guests, and unlock new revenue streams.
On Tuesday, April 29, 2025, RoomRaccoon brought together its community of independent hoteliers for Check-In 2025, the company’s flagship event hosted at Inspirium Breda. Known for its innovative hotel management software, RoomRaccoon curated a dynamic day of keynote insights, expert panels, and tactical learnings centered around the theme: Authentic Stays, Modern Ways.
The Allianz Partners Travel Index, which surveyed over 500 Singaporean adults regarding travel plans and holiday aspirations, reveals that more than nine in 10 (90%) Singaporeans plan to travel in the year ahead. While travel is high on the agenda for most, cost-of-living is also having an impact on spending, with 73% of those not travelling citing cost as their main barrier.
Cross Hotels & Resorts has extended its digital partnership with Hotelchamp by becoming the latest brand to implement Hotelchamp’s new Booking Engine. This milestone builds on an existing collaboration across Hotelchamp’s Websites and Convert products, designed to optimise and personalise the online guest journey. Hotelchamp’s Booking Engine is now live on 19 Cross Hotels & Resorts properties.
In a competitive hospitality landscape, Singapore based Millennium Hotels and Resorts, with more than 80 destinations spread across four continents, has selected Amadeus’ digital media solution to increase brand awareness and bookings at its properties.
Duetto and Event Temple are excited to announce a first-of-its-kind partnership combining the power of Duetto’s cutting-edge OpenSpace solution and Event Temple's award-winning venue management software. Specifically designed to eliminate manual processes, prevent errors, and unlock new revenue opportunities, the integration between OpenSpace and Event Temple enables hotels and venues with fully synchronized, automated, and real-time booking workflows.
The hotel industry is navigating through a storm of uncertainty. Travel demand, both domestic and international, is showing worrying signs of decline due to economic uncertainties, shifting tariffs, and operational disruptions from aging airport infrastructure. The knock-on effects are clear—government and mid-sized businesses are cutting back on meetings, consumers are delaying vacations, and international visitation is expected to drop significantly this summer.
In this recast episode of Hotel Moment, we revisit Karen Stephens‘ conversation with Casper Overbeek, Chief Product Officer at citizenM. Casper shares eye-opening insights into citizenM’s groundbreaking paid subscription loyalty program and their distinct approach to personalization across different cultures. From their guaranteed availability promise to their fascinating observations about European versus American guest preferences, discover how citizenM is reimagining hotel loyalty for the modern traveler in ways that continue to disrupt the industry.
Google hotel reviews are user-generated ratings and comments specifically about hotels, displayed on a hotel’s Google Business Profile. They help potential guests evaluate a hotel's quality, service and amenities, and impact its ranking in local search results.
Cendyn, a global integrated hotel technology and services company, announced today several enhancements and innovations in its revenue management products, Guestrev and Grouprev. Additional integrations and partnerships with companies such as Amadeus and Agilisys demonstrate the company’s commitment to driving revenue and growing profitability.
As competition in the hospitality industry intensifies, hotels must go beyond high-end finishes to truly cater to the distinct needs of luxury guests.
Powerful yet sometimes overlooked, families are one of the most important segments in the hotel industry. To attract and retain them, you need to go beyond basic accommodation to offer – and promote - thoughtful, family-friendly amenities.
Cvent, an industry leading meetings, events and hospitality technology provider, today announced that it has acquired Prismm, a leader in spatial event design technology. More than 5,500 event venues, hotels, planners, and vendors rely on Prismm to connect and collaborate within virtual environments to create stunning event spaces and experiences. The acquisition of Prismm reinforces Cvent’s commitment to setting the industry standard for immersive 3D event diagramming technology that benefits both event and hospitality professionals.
A hotel’s online reputation isn’t just a reflection of guest satisfaction—it directly influences bookings, revenue, and brand trust. A well-managed review strategy can set your hotel apart, driving more direct reservations and improving your overall online presence.
In this week’s episode of Hotel Moment, Dana Cariss, Senior Vice President of Revenue Strategy at Coraltree Hospitality, joins Revinate CMO Karen Stephens with lessons on revenue strategy, the hotel guest experience, and understanding the true value of guest spend.
In today's rapidly shifting market, pricing decisions backed by solid data aren't just helpful—they're essential for maximizing revenue. Make no mistake - raising and lowering rate is only one tool within the revenue management tool-box, but it is often the most crucial and effective tool that we have, so when making rate changes to our Best Available Rate, or Flexible rate, it’s very important that there is a logical reason for why we are making a change. This guide reveals five proven data signals that clearly indicate when to confidently raise your rates. These aren't theoretical concepts, they're practical indicators used by top-performing hotels to capture maximum value without sacrificing occupancy.
HotelRunner, the leading travel and hospitality technology platform, announces its participation in the Arabian Travel Market (ATM), from April 28 to May 1, 2025, at the Dubai World Trade Centre. As the region’s travel and tourism industry rapidly evolves, HotelRunner will showcase its latest innovations and unveil three exclusive pilot programs in finance, B2B, and data, offering a select number of partners early access.
Since it’s such a fundamental part of what hoteliers do, it’s no surprise that there are many different rate shop providers, all with unique features. That said there is a wide spectrum of sophistication amongst rate shop providers - one rate shop may have certain bells and whistles that another competitor lacks, so it’s important to do your due diligence and make sure that whatever rate shop provider you choose has the essential tools you need for your commercial team to be their most effective.