Lighthouse, the leading commercial platform for the travel and hospitality industry, today announced the acquisition of The Hotels Network, the leader in marketing personalization technology that drives direct channel growth for hotels. The acquisition will combine Lighthouse's commercial intelligence platform with AI-driven marketing technology from The Hotels Network.
Tambourine, the Fort Lauderdale-headquartered digital marketing technology company serving hotels, resorts, and tourism destinations worldwide, is proud to announce its recognition as a 2025 Google Premier Partner in the United States.
Staying informed and ahead of trends is vital for hospitality professionals. In the past year, the Shiji Insights Podcast has hosted engaging discussions that explore the relationship between innovative technology and outstanding guest experiences. From guest feedback to AI-driven personalisation, operational excellence, and sustainable innovations, these topics repeatedly emerge as core elements shaping the future of hospitality.
In a landscape as ultra-competitive as the hotel industry – one in which dynamic pricing rules and customers vote with their feet, often basing their decisions on price and perceived value for money – revenue managers’ decision-making must factor in demand.
Amadeus, a leading travel technology provider, has expanded its partnership with Canary Technologies, the hospitality industry’s leading guest experience platform. The new agreement will integrate Amadeus’ best-in-class service optimization solution HotSOS with Canary’s #1-rated AI-powered Guest Messaging solution.
Customer Alliance today released its 2025 report: The ROI of Guest Review Management for Short-Term Rentals, revealing that 83% of surveyed guests would be willing to pay more for properties with a higher number of positive reviews compared to similar properties.
Below is an excerpt from SiteMinder’s blog.
Hotel Ambasador, a distinguished member of the Preferred Hotels & Resorts portfolio, has announced a new partnership with Userguest, a leading hotel tech company specializing in direct booking optimization.
The pressure isn’t just about having the numbers, it’s about what they say and how you’ll improve them. Revenue management is full of metrics, but we’ve narrowed it down to the ones that truly matter. Focus on these, and you’ll have a solid foundation for driving growth and steering the conversation with confidence.
Amadeus is proud to announce the expansion of its digital media solutions for destinations and airlines in the Asia Pacific (APAC) region. This builds on years of successful operations for hospitality customers in Europe, the Middle East & Africa (EMEA), and the Americas.
We are excited to announce that RateTiger has been recognized as an Expedia Group Elite Connectivity Partner for 2025. This distinction highlights our commitment to providing a robust and seamless software connection that enables hotels to maximize their revenue and enhance guest experiences on Expedia Group’s travel platform.
Thailand’s Songkran festival has cemented itself as a drawcard for international travellers, with overseas guests now accounting for 86% of scheduled hotel check-ins between 10-17 April. The figure represents a 15 percentage point increase from actual check-ins during the same period last year, reports SiteMinder, the world’s leading hotel distribution and revenue platform.
Revinate, a global leader in hospitality technology, released its highly anticipated annual Hospitality Benchmark Report.
In 2014, Hotelatelier created a Customer Centricity department to place the guest at the center of strategic actions and decisions. They cultivated a reputation-focused culture, setting service standards and KPIs that delivered impressive results: a 95% response rate and an increase in overall ratings from 84% to 88% between 2014 and 2018, driving significant revenue growth.
Virtuoso, the leading global network specialising in luxury and experiential travel, hosted its 2025 Continental Europe Forum this week at Mandarin Oriental Palace, Luzern. From 19-21 March, the Forum brought together over 90 attendees, including owners and managers from Virtuoso’s travel agency members across Continental Europe along with preferred partners from around the world.
New research from technology innovators Amadeus explores what travelers are looking for from a trip and how technology can make those ambitions come true. The report – Travel Dreams – draws on input from 6,000 travelers from US, China, India, UK, France and Germany to understand how they choose where to visit, how they want to book and what factors most impact a trip once they are on the road.
HBX Group (HBX.SM), a leading independent B2B travel technology marketplace, shares a first glimpse into MarketHub Europe 2025, scheduled from April 1 to 4, 2025, in the Algarve, Portugal. Hosted at Tivoli Marina Vilamoura Algarve Resort, part of Minor Hotels, this invitation-only event will convene industry leaders for discussions, insights, and networking opportunities that will shape the future of travel and tourism.
New Zealand’s Sudima Hotels has adopted SiteMinder, the world’s leading hotel distribution and revenue platform, to drive new efficiencies and elevate the revenue-generating capabilities of its seven premium hotels.
On February 18, 2025, Cendyn was honored by HSMAI with five Adrian Awards for our Digital Search Marketing Strategies, Social Media Campaigns and Website Re-Design services. With more than 800 entries submitted this year, Cendyn was judged to be exceptional by experts in hospitality, travel, tourism and media. We couldn’t be more thrilled!
The food and beverage sector has always been a cornerstone of the hospitality industry, shaping guest experiences through memorable dining and innovative service. As we approach 2025, Food & beverage in hospitality is undergoing a remarkable transformation, driven by changing guest expectations, technological advancements, and a growing focus on sustainability. This evolution is redefining how hotels, resorts, and restaurants deliver dining experiences and generate revenue. In this blog, we explore the trends and advancements shaping the future of F&B in hospitality.