Supplier News

Cvent Honours Excellence Award Winners at Annual Cvent CONNECT Europe Conference

Cvent, an industry-leading meetings, events, and hospitality technology provider, celebrated the finalists and winners of the 2024 Cvent Excellence Awards at the company’s annual customer and industry conference, Cvent CONNECT Europe. The annual awards programme highlights event, hospitality and marketing leaders using Cvent technology to improve efficiency, increase event value, enhance MICE sales and marketing strategies, and deliver greater results for their hotels and organisations.

Countdown to the 24th Hospitality Awards: Celebrating Innovation and Excellence in Global Hospitality at the InterContinental Paris Le Grand

The 24th Hospitality Awards ceremony is fast approaching, and the results of the nominations for the three finalists in each category have been validated by our international jury. On 28 November, in the presence of leading figures from the world of tourism and hospitality, we invite you to the InterContinental Paris Le Grand to discover which of the 30 pre-selected finalists will be the overall winners.

Shining Light on Tech and AI in Revenue Management

Revenue management is evolving rapidly, with new challenges and opportunities emerging at every turn. To make sense of these shifts, Blake Reiter and Daniel Foremansat down to discuss the changing landscape - drawing on insights from a survey of over 1,200 hospitality professionals - to explore the growing role of AI, the complexities of data, and what it all means for hospitality.

The Hospitality Industry’s Digital Evolution - PMS and RMS: The Dynamic Duo Driving Hotel Success in a Digital World

The hospitality sector is evolving rapidly. The digital age has brought new challenges and opportunities for hoteliers, making it essential to adopt advanced systems to optimize operations and enhance guest experiences. Two critical components of a hotel’s technology ecosystem are the Property Management System (PMS) and the Revenue Management System (RMS). Together, they help hotels stay competitive and adapt to modern travelers' expectations, maximizing efficiency and profitability.

Hotelatelier’s secrets to exceptional guest experience and reputation with Susana Romero Expósito

Hotelatelier, a leading hospitality group with 38 hotels across Spain and Portugal, has mastered the art of delivering unforgettable guest experiences. Since 2014, they’ve embraced a bold, customer-centric approach that sets them apart in a competitive industry—driven by exceptional service, engaged staff, and smart use of technology. In this interview, Susana Romero Expósito, Quality and Reputation Specialist at Hotelatelier by Petit Palace Hoteles, pulls back the curtain on how Hotelatelier continues to elevate guest satisfaction and reputation.