Duetto, the world’s leading revenue management software provider for the hospitality industry, is proud to announce its further expansion into North Asia. This strategic move aligns with Duetto's goal to bring revenue optimization excellence to more markets, helping businesses maximize their profitability and deliver exceptional guest experiences.
Hotelatelier, a leading hospitality group with 38 hotels across Spain and Portugal, has mastered the art of delivering unforgettable guest experiences. Since 2014, they’ve embraced a bold, customer-centric approach that sets them apart in a competitive industry—driven by exceptional service, engaged staff, and smart use of technology. In this interview, Susana Romero Expósito, Quality and Reputation Specialist at Hotelatelier by Petit Palace Hoteles, pulls back the curtain on how Hotelatelier continues to elevate guest satisfaction and reputation.
Sojern, the leading digital marketing platform built for travel, today shares its latest travel data ahead of the holiday season and beyond. Travelers are eager to hit the road or skies, but economic concerns and inflation are widening the wealth gap. Compared to 2023, more consumers are opting for road trips over air travel, if they’re traveling at all. Sojern data shows upscale and luxury hotel prices have risen by 1.7% and 1.4%, while economy lodging remains steady, reflecting growing demand for higher-end accommodations.
Strong partnerships between hotels and agencies are crucial for achieving mutual, sustained success. Effective collaboration ensures that both parties can leverage their strengths, streamline communication, and tailor strategies to meet specific needs, ultimately enhancing overall performance and guest satisfaction.
Eric Litman, the visionary behind Aescape, is pioneering the integration of AI and robotics into wellness to deliver personalized, high-quality massage experiences. He founded Aescape in 2017 with a leadership team that includes experts from Amazon, Uber, and Meta, aiming to revolutionize self-care through AI-driven robotics.
In this latest episode of Hotel Moment, Karen Stephens sits down with Adam Mogelonsky, a Partner at Hotel Mogel Consulting Ltd. Adam delves into the pivotal role of Customer Data Platforms (CDPs) in revolutionizing hotel tech ecosystems, offering insights on how these tools streamline operations and enhance guest experiences. Discover how high-quality data can drive personalized marketing, improve email campaigns, and create a continuous feedback loop for refining hotel services. Tune in to explore the future of hotel tech, data-driven strategies, and the impact of seamless integration on delivering exceptional guest experiences.
How important is it to list on the GDS? And how well does the GDS perform compared to other distribution channels? As a worldwide CRS, D-EDGE helps hotels develop their sales on all channels and knows that the GDS isn’t always used by hotels to its full potential.
Managing a hotel group involves the complex task of leveraging the unique features of each individual property while maintaining a cohesive strategy.
HBX Group, global B2B company that provides a suite of interconnected travel and tech solutions, has announced the much-anticipated dates and locations for its flagship events MarketHubs in 2025, under the theme, "Connecting Horizons."
SalesAndCatering.com and Cloudbeds have announced a two-way integration that will empower hotels, resorts, and conference centers to optimize hotel group sales and event management. By combining Cloudbeds' innovative property management system (PMS) with STS Cloud’s robust event management and sales capabilities, hoteliers can prevent overbookings, optimize room and event inventory, and deliver personalized service to win more deals.
The Hotels Network (THN), a direct growth platform serving over 20,000 hotels worldwide, is excited to announce the launch of Loyalty Lite, a breakthrough solution designed to streamline the guest login process and simplify guest loyalty. With Loyalty Lite, hoteliers can boost direct bookings by offering exclusive rewards and member rates to logged-in visitors, without the complexity or costs of traditional loyalty programs.
Dealing with guest conflict is one of the toughest challenges employees face in the service industry. If mishandled, an on-property complaint can escalate into a negative online review. These reviews can deter potential guests and damage your business’s reputation and revenue. Preventing negative reviews should be a top priority in your strategy.
Revinate, a direct booking platform transforming the hospitality industry, announced an integration with ResDiary, an online reservation system that helps over 10,000 restaurant, bar, club, and hotel operators attract table bookings and provide efficient service.
Maintaining a distinct brand identity is more challenging than ever in today’s highly competitive hospitality landscape. Differentiation becomes crucial with new hotel brands constantly launching, consolidating, and diversifying. How do you stand out and preserve your unique brand image when managing a boutique hotel or part of a large chain?
Virtuoso®, the leading global network specialising in luxury and experiential travel, has partnered with travel trend forecasting agency, Globetrender, to unveil the Luxury Travel Trend Watch: 2025. Working with global data from Virtuoso’s 2024 Brand & Travel Tracker Survey – a global survey of its high-net-worth/ultra-high-net-worth clientele – Globetrender and Virtuoso have identified seven trends shaping the luxury travel landscape for 2025, from Silver Bullet Wellness and Wander Women to F**k-it Lists.
For a new hotel opening, increasing awareness and driving traffic to the property’s website is critical. By leveraging Paid Search prospecting strategies, hotels can target potential guests based on their interests in the destination, attractions, and key selling features of the property, all while maintaining an efficient budget.
Will hospitality face another Google challenge now that the search engine has changed its approach to eliminating third-party cookies?
San Diego, CA – Cloudbeds, the premier hospitality management software platform, and Mirai, a leader in hotel distribution technology and direct booking optimization, have today announced a strategic partnership aimed at transforming how hotels manage bookings, distribution, and marketing.The agreement will provide joint customers with advanced tools to optimize their direct bookings, streamline their operations, and expand their digital marketing efforts.
In the fast-paced landscape of digital marketing, staying ahead of the curve is crucial, especially for businesses in the travel industry. One powerful tool that has transformed the way hotels and resorts attract guests is hotel metasearch. In this blog post, we will focus on the key aspects of hotel metasearch and its pivotal role in shaping effective travel marketing strategies.
Titanic Hotels, a leading hotel brand operating across Turkey and Germany, has partnered with IDeaS, a SAS company, the world’s leading provider of revenue management software and services, to optimize its revenue strategy across their German portfolio.