Cogwheel Marketing & Analytics will be honored for travel marketing excellence by the Hospitality Sales & Marketing Association International (HSMAI) at the annual Adrian Awards Celebration at the New York Marriott Marquis, February 18, 2025.
Duetto, the world’s leading revenue management software provider for the hospitality industry, has solidified its position as the gold standard in hotel tech with a record number of wins in this year’s HotelTechAwards, reviewed by hoteliers as the #1 Revenue Management System, for the fourth consecutive year.
Topaz Services, a leader in professional hotel voice reservations and AI-powered live chat solutions is excited to announce its integration with Mews, an industry-leading hospitality cloud platform. This integration allows hoteliers to benefit from the Topaz contact center solution using Mews, enhancing capabilities to optimize their voice channel, convert calls into bookings, and deliver exceptional guest experiences.
Hotelchamp announces that Hotel Casa Amsterdam has become the first hotel in the Dutch market to implement the brand-new Hotelchamp Booking Engine. Building on a successful relationship that began with Hotelchamp Convert, Hotel Casa Amsterdam is now taking a step forward in optimising its direct booking channel. The new Booking Engine delivers an OTA-like user experience, giving hoteliers greater control over their website traffic and elevating the guest journey from browsing to booking.
AMSTERDAM, THE NETHERLANDS – Ireckonu, a leading provider of hospitality digital solutions, and a member of Oracle PartnerNetwork (OPN), today announced Ireckonu CORE Middleware and Customer Data Platform (CDP) is available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure (OCI) and integrated with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.
Hotelogix, a globally leading cloud-based hospitality technology provider, has introduced hourly booking module to help hotels maximize revenue opportunities while empowering them to offer flexible check-in and check-out times to accommodate their guests’ evolving itineraries. With this newly added capability, hotels worldwide can now offer their guests the option to book hotel rooms and pay only for the hours they use, which makes it affordable for them.
We are excited to announce our 2025 Digital Marketing Trends Webinar on January 9, 2025, at 10 AM PT / 1 PM ET. Join Milestone Founder and President, Benu Aggarwal; Bill Hunt, President of Back Azimuth Consulting; and Q&A with Barry Schwartz, CEO of RustyBrick, as we explore the critical shifts and innovations shaping the future of digital marketing. As we move further into an AI-driven landscape, understanding and integrating these trends will be essential to staying ahead of the competition. Below are some of the key trends we will discuss, along with the data supporting insights
Being an independent hotelier is no easy feat. Fierce competition, tight budgets, and limited resources all add to the challenge of securing bookings.
Guests book through OTAs, direct websites, GDS platforms and even social media, depending on their needs. As such, a narrow focus risks missing potential customers who favor alternative channels.
In the hospitality industry, online reviews can make or break a business. A glowing review can attract new guests, while a negative one can deter potential customers. But one factor that’s often overlooked is the power of a thoughtful response. Engaging with reviews—whether positive or negative—shows your guests that their feedback matters and helps build trust with future patrons. In this blog, we’ll explore actionable tips for responding to online reviews and turning every interaction into an opportunity for positive guest engagement.
As we wrap up 2024, Cendyn celebrates a year marked by significant milestones and collaborations in the hospitality industry. From a refreshed brand identity to prestigious award wins, Cendyn has dedicated efforts to help hoteliers worldwide connect with guests, drive bookings, and explore new revenue streams. This year, as the industry embraced technology to meet evolving traveler expectations, Cendyn led the way.
On-the-books refers to the confirmed room revenue already secured for future dates. You may also know it as business on books or BOB.
In this week’s episode of the Hotel Moment podcast, we’re doing a little “year in review.” We catch up with three guests who’ve appeared on the show before for a glimpse into how they’ve impacted hospitality in 2024.
The European Commission’s Digital Markets Act (DMA) has made many headlines since it came into force. And its impact on hotel marketing is being discussed in all corners of the world. But how is it affecting hotels in reality? And what do hotels need to do to protect their visibility and revenue?
IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, has announced that it has partnered with Al Habtoor Palace in Dubai to deploy IDeaS’ G3 Revenue Management System (RMS).
Not knowing your niche, too-aggressive marketing, and failing to re-market effectively to OTA traffic…these are all key challenges facing hoteliers at the moment. But there are some profound opportunities, too. Find out more about the insights that came out of the Cendyn World Tour 2024 – London event.
Booking.com is a leading review generation source in the majority of the world’s markets. Now, it is introducing significant updates to its review scoring system, and this change marks a watershed moment—particularly for hotels that haven’t been leveraging ReviewPro’s GRI.
Lodging Interactive, a leading digital marketing and social media engagement solutions provider for the hospitality industry, has introduced a new Lost and Found service module within its Commingle Social Media Amplified service. The innovative feature empowers guests to report lost or misplaced items by streamlining a process that has long frustrated travelers and hotel staff.
ComOps, a leader in providing strategy and support for the hospitality and casino industries is excited to share the Hospitality Sales & Marketing Association International (HSMAI) has selected Sue Murphy as one of its “Top 25 Extraordinary Minds" for 2024. This is the 22nd year HSMAI has compiled the list, which annually recognizes exemplary achievement and leadership in hospitality sales, marketing, revenue optimization, and distribution. Murphy will join an exclusive list when she is honored by HSMAI at a reception in New York City on February 18, 2025.
Tambourine, a global leader in digital marketing technology, has officially opened its new Latin America (LATAM) headquarters in Bogotá, Colombia.