In this week’s episode of the Hotel Moment podcast, we’re featuring a webinar from our webinar series, Hotel Moment Deep Dive.
Revenue management is evolving rapidly, with new challenges and opportunities emerging at every turn. To make sense of these shifts, Blake Reiter and Daniel Foremansat down to discuss the changing landscape - drawing on insights from a survey of over 1,200 hospitality professionals - to explore the growing role of AI, the complexities of data, and what it all means for hospitality.
The hospitality sector is evolving rapidly. The digital age has brought new challenges and opportunities for hoteliers, making it essential to adopt advanced systems to optimize operations and enhance guest experiences. Two critical components of a hotel’s technology ecosystem are the Property Management System (PMS) and the Revenue Management System (RMS). Together, they help hotels stay competitive and adapt to modern travelers' expectations, maximizing efficiency and profitability.
Oracle announced that Guest Engagement and Merchandising, powered by Nor1 PRIME is now available directly within the Oracle OPERA Cloud Property Management System (PMS). With AI built natively into the platform, reservation screens will automatically generate personalized offers such as room upgrades, amenities, and services throughout the pre-arrival and check-in process.
P3 Hotel Software, a leading innovator in hotel booking solutions, has announced that Herbert Park Hotel and Park Residence, a renowned four-star boutique in the heart of Dublin, has achieved significant boosts in revenue and direct bookings by implementing P3's Custom Booking Engine.
Hotelchamp announces the launch of their innovative Booking Engine—the fourth product in a suite of direct conversion tools designed to help hoteliers drive traffic, improve the experience on their websites and drive direct revenue.
San Diego, CA – Cloudbeds has today revealed plans to become the world’s first property management system (PMS) to connect every facet of hotel operations into a single intelligence network, powered by causal and multimodal AI.
BCD Travel’s recent survey examines corporate air travel, focusing on traveler behavior, challenges and satisfaction. Convenience is a key driver throughout the travel stages, underscoring the importance of simplifying business travel. The results are based on a survey from August of over 1,300 business travelers who traveled via plane in the past 12 months.
Bookboost, the industry-leading hospitality CRM platform, and HotelTechReport, the world’s foremost research and online community for hotel professionals, have teamed up to launch the Ultimate Buyer’s Guide to Hotel CRM & Email Marketing Software 2025.
Duetto, the world’s leading revenue management software provider for the hospitality industry, is proud to announce its further expansion into North Asia. This strategic move aligns with Duetto's goal to bring revenue optimization excellence to more markets, helping businesses maximize their profitability and deliver exceptional guest experiences.
Hotelatelier, a leading hospitality group with 38 hotels across Spain and Portugal, has mastered the art of delivering unforgettable guest experiences. Since 2014, they’ve embraced a bold, customer-centric approach that sets them apart in a competitive industry—driven by exceptional service, engaged staff, and smart use of technology. In this interview, Susana Romero Expósito, Quality and Reputation Specialist at Hotelatelier by Petit Palace Hoteles, pulls back the curtain on how Hotelatelier continues to elevate guest satisfaction and reputation.
Sojern, the leading digital marketing platform built for travel, today shares its latest travel data ahead of the holiday season and beyond. Travelers are eager to hit the road or skies, but economic concerns and inflation are widening the wealth gap. Compared to 2023, more consumers are opting for road trips over air travel, if they’re traveling at all. Sojern data shows upscale and luxury hotel prices have risen by 1.7% and 1.4%, while economy lodging remains steady, reflecting growing demand for higher-end accommodations.
Strong partnerships between hotels and agencies are crucial for achieving mutual, sustained success. Effective collaboration ensures that both parties can leverage their strengths, streamline communication, and tailor strategies to meet specific needs, ultimately enhancing overall performance and guest satisfaction.
Eric Litman, the visionary behind Aescape, is pioneering the integration of AI and robotics into wellness to deliver personalized, high-quality massage experiences. He founded Aescape in 2017 with a leadership team that includes experts from Amazon, Uber, and Meta, aiming to revolutionize self-care through AI-driven robotics.
In this latest episode of Hotel Moment, Karen Stephens sits down with Adam Mogelonsky, a Partner at Hotel Mogel Consulting Ltd. Adam delves into the pivotal role of Customer Data Platforms (CDPs) in revolutionizing hotel tech ecosystems, offering insights on how these tools streamline operations and enhance guest experiences. Discover how high-quality data can drive personalized marketing, improve email campaigns, and create a continuous feedback loop for refining hotel services. Tune in to explore the future of hotel tech, data-driven strategies, and the impact of seamless integration on delivering exceptional guest experiences.
How important is it to list on the GDS? And how well does the GDS perform compared to other distribution channels? As a worldwide CRS, D-EDGE helps hotels develop their sales on all channels and knows that the GDS isn’t always used by hotels to its full potential.
Managing a hotel group involves the complex task of leveraging the unique features of each individual property while maintaining a cohesive strategy.
HBX Group, global B2B company that provides a suite of interconnected travel and tech solutions, has announced the much-anticipated dates and locations for its flagship events MarketHubs in 2025, under the theme, "Connecting Horizons."
SalesAndCatering.com and Cloudbeds have announced a two-way integration that will empower hotels, resorts, and conference centers to optimize hotel group sales and event management. By combining Cloudbeds' innovative property management system (PMS) with STS Cloud’s robust event management and sales capabilities, hoteliers can prevent overbookings, optimize room and event inventory, and deliver personalized service to win more deals.
The Hotels Network (THN), a direct growth platform serving over 20,000 hotels worldwide, is excited to announce the launch of Loyalty Lite, a breakthrough solution designed to streamline the guest login process and simplify guest loyalty. With Loyalty Lite, hoteliers can boost direct bookings by offering exclusive rewards and member rates to logged-in visitors, without the complexity or costs of traditional loyalty programs.