Supplier News

Music Tourism: How Concerts Impact the Hospitality Industry

Remove your hotelier’s hat for a moment and consider this scenario. Your favorite band has just announced a world tour but your city isn’t on the list. If you’re like millions of fans, you won’t just shrug and miss out. You’ll grab tickets, book a room and turn the concert into a travel experience.

How Values and Tech are Reshaping Travel in 2025 and Beyond

Gen Z and Millennials spearhead a significant shift in the travel industry. They demonstrate how values and tech are reshaping travel in 2025 and beyond. Understanding the evolving travel trends of Gen Z, which are driving this change, is therefore crucial for the industry. These digital natives seek identity-forming, authentic experiences. Traditional holidays are not enough. Instead, technology, particularly social media, fuels their travel intent. Central to this evolution are Gen Z’s unique values. A focus on purpose and spontaneity, for instance, consistently drives their decisions. Their inherent digital fluency, combined with these essential factors, is poised to transform global travel in remarkable ways. This upcoming shift will likely shape 2025 and beyond, setting a new course for the years to come.

Sonesta International Hotels Corporation Partners with Thynk to Support its Global Sales Organization

Thynk, the leading Hospitality Commercial Platform powered by Salesforce®, today announced that Sonesta International Hotels Corporation, one of the fastest-growing hotel companies globally, with over 100,000 guest rooms across nine countries, has selected Thynk to modernize and elevate its Global Sales Organization (GSO). By leveraging Thynk’s cutting-edge sales automation solutions, Sonesta will empower Global Sales Professionals to deliver enhanced performance, personalized customer interactions, and more efficient operations.

Faster, Safer, Smarter: Why Hoteliers Choose GuestRevu AI Over ChatGPT

Responding to guest feedback quickly and professionally isn’t just a nice-to-have; it’s essential for maintaining your reputation and building guest loyalty, not only with the guest who took the time to give you feedback, but (in the case of online reviews) for any other potential guests who are reading reviews and noting how you respond to get a measure of the experience you give your guests.

Lodging Interactive Powers Hotel Revenues with Group Sales Amplified Service

Lodging Interactive, a leading digital marketing agency proudly serving the hospitality industry since 2001, is excited to announce the launch of Group Sales Amplified (GSA). This innovative, fully managed service leverages the expansive reach of social media to generate qualified group sales leads, providing hotels with a dynamic solution that drives direct bookings and unlocks significant revenue opportunities.

The Hotels Network’s AI Receptionist KITT Now Available on Oracle Cloud Marketplace

The Hotels Network (THN), a leading provider of direct growth solutions for hotels and an Oracle partner, today announced KITT, THN’s AI Receptionist, is available on Oracle Cloud Marketplace, can be deployed on Oracle Cloud Infrastructure (OCI), and integrates with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.

Champion Hotels Unlocks Group Business Growth with STS Rollout Across 21 Properties

SalesAndCatering.com, a leader in sales and catering software solutions for the hospitality industry, is excited to announce its partnership with Champion Hotels. Champion Hotels, the largest privately-owned hotel operator in the United States, has selected STS Cloud as its group sales and event management platform, and already successfully onboarded 21 of its properties.

Lodging Interactive Introduces AI-Signals for Commingle Guest Review Responses

Lodging Interactive, the award-winning digital marketing agency serving the hospitality industry for over two decades, today announced the launch of Commingle AI Signals. This powerful new service increases a hotel’s visibility in GenAI-powered search engines and Large Language Models (LLMs) through strategically written guest review responses that act as “AI signals” for intent-based AI search queries.