GCS Times has confirmed its participation as an exhibitor at the NoVacancy Hotel + Accommodation Industry Expo, taking place 17–18 September at the International Convention Centre, Sydney.
Transformative travel technology provider Amadeus has signed a new agreement with the largest hotel chain in Scandinavia, Scandic Hotels, to deploy Amadeus Agency360® Enterprise Solution. The travel intelligence software, which tracks all travel agent bookings from the industry’s three major global distribution systems (GDSs), will offer the hospitality brand unprecedented insight. The agreement marks the first enterprise adoption of Agency360 in Scandinavia and will significantly enhance the ability of the hotel group to analyze and act on travel agency data across its portfolio of 280 properties in 6 countries. Aaron Angert, Vice President of Sales, Scandic Hotels, says: “With Amadeus Agency360, we gain a deeper perspective on our extensive hotel portfolio. As the leading hotel operator in the Nordics, having access to detailed and relevant data is essential. The ability to analyze bookings by owner, property category, and region provides us with actionable insights to help drive profitable demand and improve productivity.” The enterprise edition of Amadeus Agency360 selected by Scandic Hotels provides 12 months of forward-looking data and historical insight over a 24-month period, deepening understanding of corporate and agency performance. It is part of a suite of innovative solutions from Amadeus, as the company continues to build on the platform that transforms the travel industry. With the most granular data on the market, Amadeus Agency360 will allow Scandic Hotels to assess performance with key travel agencies working with the group, making it possible to target the most valuable opportunities. Jan Tissera, Head of International Hospitality, Amadeus, adds: “Scandinavian hospitality is defined by innovation and our partnership with Scandic Hotels offers an excellent illustration of that. Amadeus Agency360 sits at the center of the travel ecosystem and shares insight from across the industry’s largest GDS providers. The solution will provide the brand with vital forward-looking data, allowing for timely, strategic decision making.”
RateGain Travel Technologies Limited (NSE: RATEGAIN), a global provider of AI-powered technology solutions for the hospitality and travel industry, today announced the introduction of the industry’s first Model Context Protocol (MCP) integration for its Booking Engine, available within Claude and other AI assistants.
Mews, the leading cloud-based platform in the hospitality sector, has been selected as the PMS (Property Management System) partner of Cadhi, the purchasing group specialized in the hotel, restaurant, and catering industry. The group currently includes 3,600 members across France and Italy, notably encompassing one-third of Michelin-starred restaurants and, exclusively, the Teritoria network, presided over by Alain Ducasse.
The hospitality industry is in a state of transformation. With labour shortages projected to remain one of the sector’s top global challenges well into 2026, hoteliers face mounting pressure to do more with less — without compromising guest satisfaction.
LodgIQ, a leading provider of AI-powered revenue management solutions, today announced the successful integration of its LodgIQ Revenue Management System (RMS) with the Property Management System from Host Hotel Systems (Host PMS). This collaboration enables more than 1,800 hotels in fifteen countries, currently using Host’s technology, to leverage LodgIQ’s dynamic, data-driven pricing and automation to maximize revenue, improve operational efficiency, and stay competitive in rapidly changing markets.
More and more travelers gravitate towards generative AI tools like ChatGPT and Claude to assist in trip planning. Their ability to provide straightforward answers to complex questions makes them function almost as a travel agent – only much faster.
To kick off the loyalty program optimization track of the Direct Bookings Mastery Certification, we shared our exclusive guide on how you can go beyond the basic points-based hotel guest loyalty program model to meet rising guest expectations and drive more direct bookings. But what can you expect when you put those core strategies into practice?
Influence Society will host a breakfast for hospitality executives on September 11, 2025, at Spring Place in New York City. The forum will convene executives from across the industry for a focused morning session mixing AI, digital design, and guest experience. With speakers from Webflow, Firmdale Hotels, Hotel Hugo, and a surprise speaking guest,, the AI & the Art of Hospitality event will explore how emerging technologies and digital marketing are redefining the way hotels attract, engage, and retain guests.
Plusgrade, a global leader in ancillary revenue solutions, today announced the launch of its newest product collection: a bold expansion of new and enhanced capabilities designed to unlock more value at every step of the traveler journey.
Today marks the official launch of Agentic Hospitality, a transformative new force that is redefining hotel distribution with its infrastructure-level AI deployment, empowering hotels and resorts to reclaim the guest journey––that was long dominated by Online Travel Agencies (OTAs)––and drive visibility and direct bookings. In collaboration with Google for Startups Cloud Program, Agentic Hospitality is tackling the evolving digital landscape head-on and enabling hotels to become discoverable and competitive on the increasingly dominant AI-native surfaces that are rapidly reshaping how consumers search and book travel.
If the hotel industry had a relationship status with rate parity, it would be: “It’s complicated.”
SiteMinder, the world's leading hotel distribution and revenue platform, has opened a new office in Mexico, marking a significant expansion of its Latin American operations. The office serves as a strategic hub, strengthening SiteMinder's presence across multiple countries at a time when properties connected to the platform in Latin America have grown by over 30% in the past two years.
The definition of ‘value’ in hospitality is being rewritten in real time by today’s travelers. There is no better place to witness this inflection point than Las Vegas. A city legendary for its constant reinvention and comebacks, the recent market data isn’t a sign of decline; it’s the catalyst for its next great act.
Virtuoso, the leading global network specializing in luxury and experiential travel, has drawn upon its extensive network of travel agencies and advisors, preferred partners and high-net-worth/ultra-high-net-worth clientele to determine what’s new and next in luxury travel. The latest findings offer a clear view into what’s driving the industry in 2025 and what to expect through the rest of the year and beyond. Revealed during the 37th annual Virtuoso Travel Week in Las Vegas – revered as “the Fashion Week of Luxury Travel” – Virtuoso based its findings on its data warehouse of (US) $90 billion in transactions and an ongoing series of advisor and consumer surveys.
In today’s competitive hospitality market, simply having a Facebook or Instagram page isn’t enough. Hotels need more than likes and shares — they need a strategy that turns attention into actual reservations and group event leads.
Lighthouse, the leading commercial platform for the hospitality industry, has been selected by Rotana Hotels & Resorts as their preferred rate intelligence provider. The partnership marks a significant milestone as Rotana implements Lighthouse's Rate Insight solution integrated with iDeas G3 across their portfolio of properties.
Ayala Land Hospitality (ALH), the hospitality arm of Ayala Land, Inc., has partnered with IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, as part of its broader transformation strategy to strengthen commercial capabilities and future-proof its growing hotel and resort portfolio in the Philippines.
Triptease and Revinate, two leaders in hotel marketing technology, today announced a strategic partnership designed to accelerate direct bookings across the entire guest journey. The collaboration brings together a range of complementary data-driven solutions that help hotels to maximize direct revenue and reduce dependence on online travel agencies (OTAs).
Hotel decision-makers in 2025 face an uncomfortable truth: the old playbook isn’t working anymore. Labor shortages, consumer spending shifts, and rising operational costs are testing every property’s ability to maintain profitability.