Updating Your Google Business Profile
Learn how to update your Google Business Profile (GBP) – formerly known as Google My Business (GMB) – and why it’s important to keep it up-to-date.
Supplier News
RoomPriceGenie RMS Announces a New Group Displacement Calculator
RoomPriceGenie – a leading provider of revenue management systems (RMS) for independent hotels and groups – is proud to announce the launch of a new group displacement calculator built-into the award-winning RMS, which makes it possible for hoteliers to determine whether accepting a group booking is financially beneficial, by comparing forecasted transient revenue to the proposed group rate.
RateTiger Recognized as Booking.com’s Premier Connectivity Partner for the 8th Consecutive Year
RateTiger by eRevMax has once again earned the prestigious Premier Connectivity Partner status from Booking.com, marking the 8th consecutive year of this remarkable achievement. This recognition highlights RateTiger’s continued commitment to delivering exceptional hotel distribution solutions and seamless connectivity to its global hotel partners. The Premier Partner status is part of Booking.com’s Connectivity Partner Program, which recognizes and rewards top-tier connectivity providers for their superior technical performance, high-quality service, and outstanding support to accommodation providers.
Adapt or Disappear: Agentic Hospitality’s Brad Brewer to Discuss the Consequences of ‘Not Going AI-Native Now’
This month in Washington, D.C., Brad Brewer, Co-Founder and Chief AI Officer of Agentic Hospitality, will deliver a stern warning to hoteliers: “Seize agentic hotel distribution now and become indispensable, or don’t, and remain invisible.”
How are guest expectations changing and how can hotels prepare for the future?
The goal was always to offer increased comfort, create more memorable moments, build guest loyalty – and of course to drive revenue.
Navigating the Next Frontier of Social Commerce in Hospitality
The launch of TikTok Go, in partnership with Booking.com, is a moment hoteliers cannot ignore. TikTok users can now book hotels directly within the app, enabling content creators to earn commissions when their followers make reservations. It is not just another marketing channel; it is a blueprint for the future of hospitality distribution. We covered the topic some years ago, but at the time, we were explaining how social commerce in China has become a new direct booking channel. It appears that TikTok is adopting an OTA-first approach, rather than basing it on the Chinese model.
The Sense Experience Resort Selects IDeaS G3 RMS to Accelerate Strategic Growth and Elevate Luxury Hospitality
IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, today announced it has been selected by The Sense Experience Resort, a five-star luxury property with a distinctive concept rooted in sensory design, curated local experiences and a deep connection to nature located directly on the beach in Follonica, in the heart of the Maremma Tuscany, facing Elba Island. The Sense has chosen IDeaS G3 Revenue Management System (RMS) to power its next phase of growth.
New Flywire Research into Hospitality Workflows Provides a Blueprint for Hotel Revenue Growth
Data underscores how integrating the contract & payment workflows unlocks revenue, efficiency and guest satisfaction for hotel leaders
MyBoutiqueHotel Choose Influence Society to Accelerate Global Growth of Curated Boutique Collection
Influence Society, a leading digital marketing agency specializing in high-end hospitality, has been selected by MyBoutiqueHotel, a Paris-based curator of boutique hotels and design accommodations worldwide, to lead its international digital growth strategy. The partnership aims to enhance MyBoutiqueHotel’s global visibility and provide the reactivity needed to serve its high-end, design-conscious clientele. This collaboration marks a strategic step in scaling a highly curated hospitality concept to new international markets.
How Hotels Can Harness Social Media to Drive Real Business Value
Social media has transformed from a simple brand awareness tool into a powerful force for hotels, driving bookings, fostering loyalty, and generating measurable revenue. Industry studies confirm that executives now see social media as a core business driver, crucial for hoteliers in today's competitive market. Beyond boosting brand visibility, its true impact lies in guest acquisition, deeper loyalty, and direct revenue growth. For hotels, this means social media is not just for property updates or seasonal offers, but for creating tangible results like reservations, wedding inquiries, meeting bookings, and dining experiences.
GCS Times to Showcase Eco-Friendly Innovations at NoVacancy 2025
GCS Times has confirmed its participation as an exhibitor at the NoVacancy Hotel + Accommodation Industry Expo, taking place 17–18 September at the International Convention Centre, Sydney.
Scandic Hotels Signs First Enterprise Agreement for Amadeus Agency360® in Scandinavia
Transformative travel technology provider Amadeus has signed a new agreement with the largest hotel chain in Scandinavia, Scandic Hotels, to deploy Amadeus Agency360® Enterprise Solution. The travel intelligence software, which tracks all travel agent bookings from the industry’s three major global distribution systems (GDSs), will offer the hospitality brand unprecedented insight. The agreement marks the first enterprise adoption of Agency360 in Scandinavia and will significantly enhance the ability of the hotel group to analyze and act on travel agency data across its portfolio of 280 properties in 6 countries. Aaron Angert, Vice President of Sales, Scandic Hotels, says: “With Amadeus Agency360, we gain a deeper perspective on our extensive hotel portfolio. As the leading hotel operator in the Nordics, having access to detailed and relevant data is essential. The ability to analyze bookings by owner, property category, and region provides us with actionable insights to help drive profitable demand and improve productivity.” The enterprise edition of Amadeus Agency360 selected by Scandic Hotels provides 12 months of forward-looking data and historical insight over a 24-month period, deepening understanding of corporate and agency performance. It is part of a suite of innovative solutions from Amadeus, as the company continues to build on the platform that transforms the travel industry. With the most granular data on the market, Amadeus Agency360 will allow Scandic Hotels to assess performance with key travel agencies working with the group, making it possible to target the most valuable opportunities. Jan Tissera, Head of International Hospitality, Amadeus, adds: “Scandinavian hospitality is defined by innovation and our partnership with Scandic Hotels offers an excellent illustration of that. Amadeus Agency360 sits at the center of the travel ecosystem and shares insight from across the industry’s largest GDS providers. The solution will provide the brand with vital forward-looking data, allowing for timely, strategic decision making.”
RateGain Introduces Hospitality Industry’s First MCP Integration for Booking Engine, Usable with Claude and Other AI Assistants
RateGain Travel Technologies Limited (NSE: RATEGAIN), a global provider of AI-powered technology solutions for the hospitality and travel industry, today announced the introduction of the industry’s first Model Context Protocol (MCP) integration for its Booking Engine, available within Claude and other AI assistants.
Cadhi chooses Mews as the PMS partner for its 3,600 member hotels and restaurants
Mews, the leading cloud-based platform in the hospitality sector, has been selected as the PMS (Property Management System) partner of Cadhi, the purchasing group specialized in the hotel, restaurant, and catering industry. The group currently includes 3,600 members across France and Italy, notably encompassing one-third of Michelin-starred restaurants and, exclusively, the Teritoria network, presided over by Alain Ducasse.
Redefining Guest Journeys: How Modular Kiosks Combine Style and Technology to Solve Hospitality’s Check-In Challenges
The hospitality industry is in a state of transformation. With labour shortages projected to remain one of the sector’s top global challenges well into 2026, hoteliers face mounting pressure to do more with less — without compromising guest satisfaction.
LodgIQ Announce the Integration of its Revenue Management System with Host’s PMS, Offering a Flexible and Modern Solution to Hoteliers Worldwide
LodgIQ, a leading provider of AI-powered revenue management solutions, today announced the successful integration of its LodgIQ Revenue Management System (RMS) with the Property Management System from Host Hotel Systems (Host PMS). This collaboration enables more than 1,800 hotels in fifteen countries, currently using Host’s technology, to leverage LodgIQ’s dynamic, data-driven pricing and automation to maximize revenue, improve operational efficiency, and stay competitive in rapidly changing markets.
5 key steps to optimize your hotel website for AI search
More and more travelers gravitate towards generative AI tools like ChatGPT and Claude to assist in trip planning. Their ability to provide straightforward answers to complex questions makes them function almost as a travel agent – only much faster.
Loyalty in action: How these hotels optimized their programs to drive direct bookings
To kick off the loyalty program optimization track of the Direct Bookings Mastery Certification, we shared our exclusive guide on how you can go beyond the basic points-based hotel guest loyalty program model to meet rising guest expectations and drive more direct bookings. But what can you expect when you put those core strategies into practice?
Influence Society Hosts Executive Breakfast with Webflow and Firmdale Hotels to Explore AI’s Impact on Hospitality
Influence Society will host a breakfast for hospitality executives on September 11, 2025, at Spring Place in New York City. The forum will convene executives from across the industry for a focused morning session mixing AI, digital design, and guest experience. With speakers from Webflow, Firmdale Hotels, Hotel Hugo, and a surprise speaking guest,, the AI & the Art of Hospitality event will explore how emerging technologies and digital marketing are redefining the way hotels attract, engage, and retain guests.
Plusgrade Unveils Major New Product Collection to Accelerate Growth and Unlock More Value Across the Traveler Journey
Plusgrade, a global leader in ancillary revenue solutions, today announced the launch of its newest product collection: a bold expansion of new and enhanced capabilities designed to unlock more value at every step of the traveler journey.