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Appointment

Pam Yagi has been named General Manager at Hokulani Waikiki by Hilton Grand Vacations Club

Excitement continues to build around the opening of Hokulani Waikiki by Hilton Grand Vacations Club, an upscale timeshare resort in the heart of Waikiki and the final phase of the Outrigger-led redevelopment project of Waikiki Beach Walk®. Outrigger Enterprises Group, which has been contracted by Hilton Grand Vacations to provide comprehensive onsite property management services for the new resort, is pleased to announce the appointment of Pam Yagi as general manager. Yagi will oversee all pre-opening activities as well as ongoing operations of the outstanding 14-story resort, which is scheduled to open its doors in late 2013.

Outrigger
Waikiki, Hawaii, United States
Appointment

Michael Cho has joined Four Seasons Resorts Lanai as Assistant Director of Finance

Four Seasons Resorts Lanai – Manele Bay and The Lodge at Koele – welcomes Michael Cho as Assistant Director of Finance. In his new role, Cho is responsible for assisting in planning and effectively managing finance, budget and accounting functions and activities for the two luxury resorts. Cho joins Four Seasons Resorts Lanai with more than a decade of experience in the hospitality industry. Prior to his move to Lanai, Cho served as staff accountant at Four Seasons Hotel Las Vegas. Before that, he worked at The Venetian Resort & Casino as guest services manager contributing to the hotel’s Four Star and AAA Five Diamond rating. Cho got his start in the hospitality industry as hotel operations supervisor at Mandalay Bay Resort & Casino.

Four Seasons
Lanai, Hawaii, United States
Appointment

Chris Bateman has been named Executive Chef at Four Seasons Resort Hualalai

Overseeing all culinary operations at the Resort, Chef Bateman joins the Resort with more than 20 years of experience. Most recently executive chef of Jumeriah Creekside Hotel in Dubai, Bateman has served in various positions with Jumeriah in Dubai at Jumeriah the Mayden and Jumeriah Emirates Towers Dubai, as well as at Jumeriah Essex House in New York City. Prior to that, Chef Bateman was with Four Seasons, serving as Chef de Cuisine at Four Seasons Resort Maui at Wailea and as a Sous Chef at The Pierre, formerly a Four Seasons hotel, in New York City. He began his culinary career in Stamford, Connecticut in a variety of restaurant positions. A graduate of the esteemed Culinary Institute of America, Chef Bateman is an avid outdoorsman and enjoys all water sports and experiencing the world’s cultures.

Four Seasons
Kailua-Kona, Hawaii, United States
Appointment

Steven Patton has been appointed as Group Sales Manager at Four Seasons Resorts Lanai

Steven Patton has been named Group Sales Manager at Four Seasons Resorts Lanai. In his new role, Patton will be responsible for developing and overseeing business opportunities in the Midwest region for Manele Bay and The Lodge at Koele. Patton, originally from St. Louis, Missouri, joins Four Seasons from The St. Regis Princeville Resort on Kauai, where he served as account director for the 252-room resort. While with St. Regis, he achieved the coveted Starwood Hotel Sales Person of the Year, the company’s highest honour. Prior to Kauai, Patton served as a global account director for Starwood Hotels and Resorts in St. Louis and successfully managed key accounts with incentive and corporate clients on behalf of Starwood Hotels and Resorts Worldwide.

Four Seasons
Lanai City, Hawaii, United States
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Appointment

Eren Guryel has been appointed as Executive Chef at Four Seasons Resort Lanai, The Lodge at Koele

A 16-year veteran to Four Seasons, Chef Guryel joined Four Seasons Resort Lanai, The Lodge at Koele from Four Seasons Hotel Shanghai, where he served as Executive Sous Chef and was responsible for an extensive culinary operation. Prior to China, Guryel travelled the globe working at various Four Seasons outposts as Sous Chef, including Four Seasons Hotel Boston; Four Seasons Hotel Tokyo at Marunouchi; The Ritz-Carlton Chicago, A Four Seasons Hotel; Four Seasons Hotel Austin; and the iconic Four Seasons Hotel New York.

Four Seasons
Lanai City, Hawaii, United States
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Appointment

Rodolfo "Rudy" Fao has been appointed as General Manager at Volcano House

Hawaii Volcanoes Lodge Company, a partnership that unites Ortega National Parks and Aqua Hospitality, has hired Rodolfo "Rudy" Fao as general manger of the Volcano House on Hawaii Island. Part of Aqua's Monogram Hotel Collection, Volcano House is a historic property located within Hawaii Volcanoes National Park. Closed since 2010, Fao will oversee the re-opening of the property as it unveils new guest rooms and public spaces in phases through June 2013. The first phase opened in March 2013.Fao's background includes more than 13 years working in the hospitality industry, most recently with Outrigger Hotels where he worked his way up from housekeeping manager to assistant general manager. During his time with Outrigger, Fao worked at several properties including Outrigger Reef on the Beach (Oahu), Outrigger Keauhou Beach Resort (Big Island) and, most recently, Ohana Honolulu Airport Hotel and Best Western The Plaza Airport Hotel (Oahu). Prior to Outrigger, Fao worked at Hyatt Regency Waikiki Resort and Spa and Renaissance Ilikai Waikiki. While at the Ilikai, Fao received the 2006 Hawaii Hotel Association award for Front Office Employee of the Year.

Aqua-Aston Hospitality
Hawaii Island, Hawaii, United States
Appointment

Catherine Johns has been appointed as Director of Catering and Convention Services at Hyatt Regency Waikiki Beach Resort and Spa

A graduate of The University of Michigan, Johns began her hospitality career at MF Productions, an events production firm in New York specializing in creative projects for arts, non-profit and philanthropic organizations. Prior to joining the Hyatt brand, Catherine held various catering and events positions throughout Washington D.C. and Virginia, until joining the Park Hyatt Washington in 2008 as Director of Catering. In 2010 Johns joined the Andaz 5th Avenue team, where she played a critical role in the launch of the hotel, the second Andaz property in New York. In January 2013 Catherine relocated to Hyatt Regency Waikiki Beach, where she now serves as the Director of Catering and Convention Services.

Hyatt
Honolulu, Hawaii, United States
Appointment

Evelyn Shiroma has been appointed as Director of Property Sales & Revenue at Aqua Waikiki Wave and Aqua Waikiki Pearl

Aqua Hotels & Resorts, a division of Aqua Hospitality, www.aquahospitality.com, recently announced the appointment of Evelyn Shiroma to the new position of Director of Property Sales & Revenue for Aqua Waikiki Wave and Aqua Waikiki Pearl hotels. Prior to joining Aqua, Shiroma was at ResortQuest Waikiki Beach Hotel – where she was recruited to re-open the hotel in early 2001 and later became the recipient of their Manager of the Year award. Shiroma has more than 20 years of experience in management, supervision and customer relations. Her resume includes positions at the Hyatt Regency Waikiki Resort and Spa, Outrigger Waikiki Hotel and Bally’s Hotel and Casino Resort in Las Vegas.

Aqua-Aston Hospitality
Waikiki, Hawaii, United States
Appointment

Ke'alaonapua Kadooka has joined Four Seasons Resorts Lanai as Learning and Development Manager

Kadooka, a 15-year veteran of Four Seasons Hotels and Resorts, joins Four Seasons Resorts Lanai from Four Seasons Resort Hualalai, where she served as Learning Manager. While on the Big Island, she was instrumental in retaining the core standards that excelled the team to retain the prestigious AAA Five Diamond and Forbes Five Star status. Prior to Learning Manager, Kadooka held various management positions at Four Seasons Resort Hualalai, including Benefits Manager, Food & Beverage Assistant Manager and Recreation Team Leader.

Four Seasons
Lanai City, Hawaii, United States
Appointment

Guido Ulmann has been appointed as Executive Chef at Outrigger Reef on the Beach

Ulmann has been an active part of the Hawaii food and hospitality industry for many years. He comes to Outrigger from the Waialae Country Club where he was the executive chef since 2004. Prior to that, he was executive chef at the Hilton Hawaiian Village and the Prince Kuhio hotel. Ulmann also has experience on the U.S. mainland, as he was the executive chef at the Los Angeles Hilton & Towers for a period during his career. He began his food and beverage career in1966 and has flourished as he pursued his passion, honed his talents and grew with this ever-evolving industry.

Outrigger
Waikiki Beach, Hawaii, United States
Appointment

Michael Fields has been appointed as Director of Finance at Turtle Bay Resort

Turtle Bay Resort, the landmark property on Oahu’s North Shore, has appointed Michael Fields director of finance. Danna Holck, vice president and general manager, made the announcement. Prior to joining Turtle Bay Resort, Michael Fields was director of finance for Park Place Hospitality. He has extensive experience within hospitality finance and accounting, working for management companies and leading hotel brands at properties across the nation. He gained international experience working as controller for a luxury hotel in Sydney, Australia.

Pyramid Global Hospitality
Kahuku, Oahu, Hawaii, United States
Appointment

Ian Williams has been appointed as Manager at Four Seasons Resort Lana'i, The Lodge at Koele

Ian Williams has been named manager of Four Seasons Resort Lanai, The Lodge at Koele. In his new role, Williams will oversee the rooms and laundry divisions at the 102-room Resort. Williams, a 15-year veteran of Four Seasons Hotels and Resorts, has worked in various management roles in Southern California. His family originates from Kauai, and he makes the move back to back to the Islands from Four Seasons Hotel Los Angeles at Beverly Hills, where he most recently served as director of housekeeping for the 285-room Hotel. Prior to Los Angeles, Williams was with Four Seasons Resort The Biltmore Santa Barbara in various roles including director of housekeeping, guest service manager, resort assistant manager, and assistant spa manager.

Four Seasons
Lana'i, Hawaii, United States
Appointment

Darren Haley has been appointed as Director of Revenue Management at Four Seasons Resorts Lanai

Darren Haley has been named Director of Revenue Management at Four Seasons Resorts Lanai. In his new role, Haley will oversee the reservations department of Manele Bay and The Lodge at Koele to strategically lead the team in revenue-generating practices. Haley, originally from Arizona, joins Four Seasons from The Fairmont Orchid on the Big Island of Hawaii, where he served as director of revenue management for the 538-room resort. Prior, Haley was director of revenue management with Westward Look Resort in Tucson, Arizona and Lake Arrowhead Resort, in Lake Arrowhead, California.

Four Seasons
Lanai, Hawaii, United States
Appointment

Jon McFarland has been named Executive Assistant Manager at Hilton Waikoloa Village

Joining the Waikoloa team from Louisville, Kentucky, McFarland was previously the general manager for The Seelbach Hilton Louisville. With more than 25 years of service in the hotel business, McFarland’s award-winning hospitality experience is extensive within the Hilton Brand, where he has held positions as general manager, rooms division manager and front office manager. McFarland was instrumental in achieving the 2011 Hotel of the Year for Interstate Hotels and Resorts Full Service Division for The Seelbach Hilton Louisville. His distinguished career also includes service at Hilton Austin and Doubletree Austin, Sheraton Nashville Downtown and Hilton San Antonio Airport.

Hilton
Waikoloa, Hawaii, United States
Appointment

Hilmy Dole has been appointed as Hotel Manager at Kauai Sands Hotel

With 20 years of experience in the visitor industry, Dole has had a long history with Kauai, having opened the Grand Hyatt Kauai Resort & Spa in 1989. Other management positions include Executive Housekeeper at Fairmont Kea Lani, Assistant General Manager at The Kapalua Villas and Front Office/Guest Service Manager at Grand Wailea Resort & Spa and General Manager for Abercrombie and Kent Destination Clubs - where he managed luxury properties on Kauai, Oahu, Maui and Hawaii Island.

Aqua-Aston Hospitality
Kapaa, Hawaii, United States