What I Saw at HITEC 2026 That Nobody Else Is Talking About
The author argues that HITEC 2026 overlooked a key market gap: back-office AI that reduces overhead and drives margins, while vendors focused almost entirely on guest-facing tools.
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Hospitality Net Launches the 2026 Hotel Yearbook "AI Everywhere" at HITEC 2026
The 2026 Hotel Yearbook "AI Everywhere", launched at HITEC in San Antonio, compiles 40 expert articles, 26 AI solution snapshots, and a hospitality AI glossary into one publication.
The Spirits Company That Builds Destinations: Laura Sileo Pavat on Pernod Ricard
Pernod Ricard's Global Brand Homes Director Laura Sileo Pavat outlines how the spirits giant welcomes 1 million visitors annually across distilleries and châteaux, using five key elements to maintain personal guest connections at scale.
How Much Gold Is There?
The author introduces TCPG (Token Cost Per Guest) as a discipline for hotel operators to meter AI spending, arguing most deployments fail because costs are invisible inside bundled platform contracts.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
The Gym Is the Front Door: Christopher Norton on Equinox Hotels
Equinox Hotels CEO Christopher Norton shares how he built a hotel brand around health pillars including fitness, nutrition, recovery, and sleep, pulling 1,500 locals daily through a 60,000 sq ft gym.
What Strong Product Management Looks Like in Hospitality Tech
Hospitality tech product leaders Jennifer and Natalie outline how strong product management bridges frontline operations and leadership through data, storytelling, and lifecycle-aware prioritization.
Natalie Kimball in conversation with Jennifer Mays
Pudu Robotics and Shenzhen CTID Co. Ltd Launch the World's First Full-Scenario Robot-Serviced Hotel Project
Pudu Robotics and Shenzhen CTID will build the world's first full-scenario robot-serviced hotel on the West Artificial Island of the Shenzhen-Zhongshan Link, with trial operations slated for late 2026.
How to Ensure Your Guest Experience Doesn't Break Down Behind the Scenes
Poor system integration is the top tech pain point for hotels, with 68% reporting delays or cost overruns, as siloed platforms hurt staff productivity and guest experience.
By Priya Rajamani, VP of Implementation & Support, Stayntouch
Building Value-Led Hospitality with Matt Bell, Managing Director of Mollie’s
Matt Bell of Mollie's outlines how the UK motel brand blends design, technology, and service culture to prove quality and affordability can coexist at scale.
Jessica Gillingham, Founder and CEO of Abode Worldwide and a co-host of Pillow Talk Sessions Podcast, Abode Worldwide
IDS Next Appoints Rajesh Yadav as Chief Operating Officer
IDS Next promotes Rajesh Yadav from Chief Revenue Officer to COO, tasking him with scaling operations into Europe and the USA and advancing cloud-native, AI-ready ERP solutions.
HotelTechReport Surpasses 80,000 Verified Hotel Software Reviews, Deepening the Largest Independent Dataset in Hospitality Technology
HotelTechReport has crossed 81,972 verified reviews and now powers an AI Tech Stack Advisor built with Booking.com, helping hoteliers make data-backed software purchasing decisions.
How to prepare for hospitality’s AI future: Inside NAVIGATE 2026
A recap of Revinate's NAVIGATE 2026 conference in Phoenix, covering AI adoption strategies, the importance of clean guest data, and new product developments including automated call scoring.
Karen Stephens, Chief Marketing Officer, Revinate, Inc.
The PMS Wars and AI, part II
Author argues PMS systems remain central to hotel operations despite AI advances, favoring platform consolidation over best-of-breed specialist solutions.
By Martin Soler, Partner, Soler & Associates
Canary Technologies Honored as the Best Guest Experience Platform of the Year
Canary's AI-powered platform now serves 20,000+ hotels across 100+ countries, automating guest services in over 100 languages.
The innovative history of hotels, that vanished
Analysis explores how hotels lost their role as innovation showcases since the digital revolution, shifting from pioneering physical tech to lagging behind home automation.
By Martin Soler, Partner, Soler & Associates
LodgIQ Releases Practical RMS Selection Guide to Help Independent Hotels Navigate a Complex Tech Landscape
LodgIQ's free guide, based on insights from 100+ hoteliers, offers evaluation framework and tools for RMS selection, citing 15-20% RevPAR gains.
Small spaces, big ideas: what SWEETS Hotel teaches us about hospitality
The podcast explores how SWEETS Hotel transformed 28 Amsterdam bridge houses into individual rooms, prioritizing unique experiences over operational efficiency.
HITEC 2026 Showcases Unmatched Hospitality Tech Variety as Exhibit Floor Space Sells Out
Over 360 companies will exhibit across 83,000 sq. ft. at the June 2026 San Antonio event, with 5,800+ attendees expected.
Radical Innovation Opens Submissions for 20th Anniversary Competition, Introducing a New Technology Category
The nonprofit's 20th anniversary edition adds a Technology Category alongside existing Project and Product categories, with submissions open until August 2026.
Meet the AI Startup That Gives Hotel Operators an Expert Data Team on Demand
Ladera unifies hotel data across systems and lets users ask questions in plain English, functioning as on-demand data analysts for commercial teams.
By Ivana Johnston, Co-Founder and CEO, Puzzle Partner