Innspire Powers Digital Guest Journey at The Statler Hotel at Cornell University
Innspire's AI Concierge now handles 66.7% of guest messaging at the Cornell teaching hotel, with mobile check-in and dining capabilities live.
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Maestro PMS Announces Adam Wilson as President, Reinforcing its Focus on Innovation and Customer Experience
Wilson joins from Jonas Hospitality to focus on AI integration, user experience improvements, and expanding Maestro's technology ecosystem.
HCN Tablets Achieve >94% Usage in Luxury Hotel Study
Study of 179 luxury hotel guests shows 94.25% tablet usage rates, with 29% engaging with sponsored content compared to less than 1% for traditional digital channels.
Why Pertlink Created the AI in Hospitality Lexicon - And Why We Are Giving It to the Industry
Pertlink releases a free AI Lexicon to help hotel operators understand AI terminology and avoid poor governance decisions, emphasizing human-centered technology implementation.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
The Hotel Industry Has Been Waiting for AI to Save It From the OTAs.
Argues that AI will strengthen rather than disrupt OTAs like Expedia, as these platforms already control the massive datasets and connectivity that power AI recommendations.
By Andrew Paul, Managing Director, Americas Great Resorts
What ChatGPT’s decision to move away from in-platform transactions means for hotels
OpenAI's shift away from in-platform booking creates opportunities for hotels to capture AI-driven traffic through optimized content strategies.
By Apollos Gause, SEO & Growth Innovator, Cendyn™
How citizenM Mastered Hospitality Automation with Mike Rawson (Formerly CIO of citizenM)
Former citizenM CIO Mike Rawson explains how the brand grew from 13 to 40 hotels while achieving industry-leading NPS through strategic automation that enhances rather than replaces human touchpoints.
Jessica Gillingham in conversation with Mike Rawson
The Buffet Paradox: Why Abundance Is Costing Hotels More Than They Know
Hotels lose hundreds of thousands annually to buffet overproduction, with AI-driven tracking showing potential waste reductions up to 90%.
By Fengmin Gong, CEO and Co-founder, Metafoodx
Q1 2026 Major U.S. Hotel Sales Survey & Lodging Sector Overview
Q1 2026 saw 110 U.S. hotel transactions totaling $4.6 billion, with Florida and New York accounting for 55% of deals despite geopolitical energy shocks.
By Daniel Lesser, President & CEO, LW Hospitality Advisors LLC (LWHA)
The independent hotelier's guide to AI visibility in 2026
The guide explains how independent hotels can leverage AI search growth while 53% of travelers trust AI suggestions but 66% won't let it book directly.
By Femke Nollet, Content Specialist, Lighthouse
Canary Technologies Honored as the Best Guest Experience Platform of the Year
Canary's AI-powered platform now serves 20,000+ hotels across 100+ countries, automating guest services in over 100 languages.
Choice Hotels International Unveils New Technologies and AI-Powered Solutions to Help Owners Capture More Demand and Operational Excellence
Choice launches five AI solutions including Business Direct for SMBs, EasyBid for group sales, CHARLIE virtual assistant, and RAISE rate management.
Why belonging is the new hotel amenity
The July's founder argues that culture-driven hiring and human connection now matter more than traditional amenities in creating guest loyalty.
Unlock AI-powered growth for your hotel, venue, or destination
Cvent's guide covers AI applications for meetings and events including automated RFPs, room block optimization, and personalized group experiences.
By Diana Tamboly, Manager, Field Marketing, Hospitality Cloud, Cvent Europe Ltd
What does it actually take to get your hotel on ChatGPT?
Connect AI enables hotels to appear in ChatGPT search results with direct booking links, bypassing OTA commissions through automated data structuring.
By Paige Lopez, Content marketer, Lighthouse
AI-Powered Paid Ads Drive 3x Revenue Growth
Details on implementation and results are not available in the provided content.
The Essential Workers of Travel Distribution
The article argues content analysts have become essential infrastructure workers, ensuring accurate hotel information flows across AI-driven distribution channels.
Wyndham Launches Native ChatGPT App
The app makes Wyndham the first major economy/midscale franchisor with native ChatGPT integration, part of $450M+ in tech investments.
Agilysys Unveils Over 30 New AI-Powered Features and Software Modules at INSPIRE Technology User Conference 2026
The software provider launched AI features for conversational booking, guest insights, and revenue optimization with early customer deployments starting within 90 days.
Interactive Diagram: AI-Driven Hotel Distribution
The AI Hospitality Alliance's diagram maps how AI transforms hotel booking from fragmented search to coordinated ecosystems across demand, orchestration, and supply layers.
By Ira Vouk, Hospitality Tech and AI Consultant, Hospitality 2.0 Consulting