Otel AI raises €2m to scale AI co-worker platform for hotels, bringing total funding to €2.8m within six months of launch
Dublin-based startup has secured backing from Playfair and Nebular, with former Accor CTO Floor Bleeker joining as advisor.
Search
Study Shows Maestro PMS is Delivering What Hoteliers Need and Guests Expect
Study shows 88% of hotels plan increased tech investment in 2026, with AI, mobile functionality, and system integration as top priorities.
AI in Hotel Accounting: Separating Table Stakes from the Next Wave
The article separates proven AI capabilities like AP automation from emerging tools like natural-language queries, helping finance teams evaluate vendor claims.
By Chip Fritsch, Chief Operating Office, HIA
The rise of "bleisure" travel and what it means for your hotel website
The article provides strategies for hotels to capture the growing bleisure market through website optimization, flexible amenities, and AI-driven personalization.
By Paige Lopez, Content marketer, Lighthouse
Hospitality tech drew over $1 billion in the last year, with PMS and AI-led platforms capturing biggest share
Seven PMS companies captured $408M of the total, with Mews leading at $300M as investors back platforms that centralize hotel operations and data.
WIL 2026 Insights: What AI Cannot Lead – Human-Centered Leadership
EHL event brought together students and executives to explore which leadership qualities must remain human as AI advances in hospitality.
By Dr. Sowon Kim, Associate Professor, EHL
The Selective [Human Service] Hotel: Reframing Hospitality in the Age of Artificial Intelligence
Academic framework proposes concentrating human staff in high-value moments while AI handles routine tasks, challenging the assumption that more human interaction equals better service.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
AI Will Not Save Your Hotel, But It Will Decide What Hospitality Means Next
The author argues AI will force hotels to rethink hospitality fundamentals, moving from reactive service to anticipatory experiences that feel effortless.
By Are Morch, Digital Transformation Coach for Hotels, Are Morch, Digital Transformation Coach
10 Tactical Suggestions to Conquer AI for Hotel Operations!
The article provides 10 actionable steps for hotels to implement AI, from voice automation and back-office workflows to AI visibility optimization and dynamic pricing engines.
By Sloan Dean, CEO Emeritus, Not Done with Sloan Dean
Rethinking value creation in travel through the perspective of Mauricio Prieto
eDreams co-founder argues travel companies overinvest in features while underinvesting in reducing customer risk and executing after acquisition.
The Future of Hospitality Is Not More Human Interaction — It Is More Selective Human Value
The article argues AI will reduce routine human interactions in hotels rather than create more guest contact time, forcing operators to strategically deploy human value where it matters most.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
The Two Problems in the Travel Value Chain We Never Solved
The article argues group travel and vacation packages remain structurally inefficient despite two decades of innovation in hotel room distribution.
The Future of Hotels Will Not Be Won by More Bookings, It Will Be Won by Better Thinking
The article argues hotels must shift from volume-driven to intelligence-driven growth, focusing on guest understanding and experience design rather than simply capturing more bookings.
By Are Morch, Digital Transformation Coach for Hotels, Are Morch, Digital Transformation Coach
UrVenue Expands AI Strategy to Advance the Future of Experience Commerce
UrVenue develops AI capabilities including Model Context Protocol to make experience inventory more discoverable across AI-powered booking systems.
Minor Hotels Unveils Global Data and AI Platform to Power Next-Generation Guest Experience
Minor Hotels partners with Google Cloud, Salesforce, OneTrust and Deloitte to build an AI-powered platform connecting 640+ properties by 2026.
Shiji AI•R: Transitioning to an AI‑First Hospitality Platform
Shiji CEO Kevin King outlines the company's shift to embedding AI across all hospitality technology products to reduce operational complexity rather than add features.
Webinar Replay: The AI Distribution Shift is underway
Virtual forum features hospitality executives and AI experts discussing artificial intelligence's impact on hotel booking technology.
Stayntouch Hits Record-Breaking Quarter as Hotels Shift to Best-in-Class Cloud PMS
Q1 2026 revenue from new business jumped 75% year-over-year, with 106% more hotel rooms under contract as properties favor specialized tech over all-in-one systems.
Human vs AI in Hotel Paid Ads
The article argues hotels should automate ad execution while keeping humans in control of strategy, positioning, and commercial objectives.
By Savina Karaivanova, Marketing & Product Strategist, Userguest
The Silent Build of the Agentic Web and the Coming Shift in Travel Distribution
The author argues that AI infrastructure like MCP is rapidly building the foundation for agent-driven travel booking, positioning early adopters for advantage when consumer adoption accelerates.
By George Roukas, President, GAIPAN