major chains, leaving the majority of hotels with no presence in AI-generated results at all. ... The pattern mirrors what Mirko Lalli argued in yesterday's brief: OTA-sourced content dominates the training data that AI engines draw on, and hotels that haven't built structured, machine-readable content
Destination AI, the forum at the intersection of artificial intelligence and hospitality, has partnered with Hospitality Net to present a live webinar on Thursday, June 25 at 1:00 PM ET on “Robotics in ... The session will look at the current state of robotics in U.S. hotels before turning to the harder questions facing the industry: why U.S. adoption continues to lag global peers, what is preventing broader
Even in Park City, a small, highly seasonal market, two thirds of hotels were never mentioned across thousands of prompts. AI invisibility is the default condition for most hotels. ... Millennium had one hotel and got 3%. Brand visibility in AI vastly outpaces brand share of actual supply.
This is where she would keep humans firmly in the loop. Take the example of firing most of your coders and leaving the work to an AI. ... standing upset in the heat.
"AD1 Hospitality believes the integration between Quore and VSR represents a meaningful step forward in hotel operations, connecting AI-powered guest communication with the operational orchestration hotels ... The future of hospitality lies in connecting guest communications directly to hotel operations.
“With DayBlink GPO, we can put SwiftPay in front of some of the finest independent hotels in the world and show them how everyday supplier payments can become hard cash and AI-driven savings. ... OneJourney is operated by Hotel Direct, LLC (d/b/a OneJourney and Swift Services), based in Miami Beach, Florida.
With this release, Simple Booking becomes one of the first hotel distribution platforms in the world to make its ecosystem natively integratable with next-generation AI agents. ... The journey began in March 2025, when Simple Booking unveiled its first suite of AI tools integrated into the backoffice at ITB Berlin — spanning automatic translation of hotel content, AI-driven image
The hotel went live on Mews in early April, completing the transition in a matter of weeks. ... "In a matter of weeks, they went through a complex transition running a hotel on Opera to running one of the most integrated boutique hotel operations in the region. That's what Mews is built for."
Read the announcement → Viewpoint: How Will the Enterprise PMS Change in the Age of AI? ... U.S. hotel labor efficiency improved in Q1 2026.
Now, hotel management companies can buy and pay for whatever they need, from one platform. ... Folio platform, operators manage both negotiated purchasing and petty cash spend in one place.
NEW YORK CITY and SAN DIEGO — In a direct challenge to the dominant loyalty programs of OTAs, credit card companies, and hotel brands, Cloudbeds, the hospitality management system built for ambitious hoteliers ... By integrating Journey’s AI-driven loyalty engine directly into the Cloudbeds platform, independent properties can now offer a unified rewards currency designed to rival the world’s largest hotel programs
When I first created the hotel technology landscape chart back in 2015, it contained roughly 120 companies. ... Yet every bigger hotel has unique process needs. Using AI agents we could shift a large part of that work to the customer. Using plain language, tell the AI to create the workflow they need.
Destinations, independent hotels, even the chains are largely absent from those answers. To the AI, they are invisible. ... Europe is not ready for AI, in his view, partly because of how it has regulated.
“As AI rapidly reshapes how consumers discover and engage with digital commerce, UrVenue is investing in the next evolution of our platform to make experience inventory more accessible, intelligent, and ... In addition to extending these capabilities, we look forward to discussing our AI strategy (with active development toward Model Context Protocol enablement) with all hoteliers looking for an AI-powered
discovery in an AI-driven world.” ... The AI Signal Report is the first report in Travel Media Group’s new AI Visibility Suite, a collection of insights designed to help hotels understand and improve how they appear in AI-driven discovery.
Two industries that have almost nothing in common — a hotel front desk and a hospital ward — began worrying about precisely the same thing, in almost the same words. Not about whether AI works. ... Then I read Laura Dyrda’s reporting in Becker’s Hospital Review , under the headline “Health systems race to rein in AI costs.” It could have been written about hotels.
Today, it remains a global leader in its niche, connecting hotel operators, owners, developers, suppliers, technology providers, and industry stakeholders across 200 countries, while serving 500,000+ unique ... Following the recent launch of its platform overhaul, built for AI-driven content discovery with a refreshed user experience, and foundations for regional versions in local languages, Hospitality Net is
Hotels invested heavily in distribution, search optimization, metasearch participation, direct booking campaigns, and digital marketing initiatives designed to ensure their properties appeared wherever ... Before a traveler ever sees a recommendation, an AI model may have already weighed hundreds of signals in an effort to establish confidence. That subtle shift changes everything.
The Biggest Mistake Hotels Are Making About AI Hotels are deploying visible AI features without redesigning the operations underneath them, creating what the piece calls "AI Theatre": technology that impresses ... for hotel operators to meter AI spending.
The hotel industry does not have an AI adoption problem. It has an AI misunderstanding problem. ... The Real Divide The divide in the next decade will not be between hotels that use AI and those that do not. Every hotel will use AI. That distinction is already meaningless.