Ireckonu warns that global hotel chains may face regulatory crackdowns for storing Chinese guest data outside the country, violating local residency laws.
The Belfry's Senior Finance Director discusses how the iconic UK golf resort balances tradition with technology to create meaningful guest connections.
Hotel sustainability company promotes ISO-14068 amenity kits with bamboo accessories and FSC-certified packaging for eco-conscious guests.
Shiji was recognized for cloud-native hospitality solutions including Daylight PMS, Infrasys Cloud POS, and Reviewpro that enhance operations and guest experiences.
IRIS reports 42% year-on-year growth in mobile orders, with data from 4 million orders showing reduced wait times by 10 minutes and increased upselling opportunities.
The awards ceremony at Riu Palace Pacifico recognized 90 top-performing travel agents from USA and Canada, with winners including Inteletravel and Red Label Vacations.
Sunway's programme lets guests voluntarily offset emissions through certified projects, targeting 500 tonnes offset in year one with full rollout by Q1 2026.
Lobby's CEO and Elegia's founders presented how AI automation can bridge the gap between guest expectations for instant service and hotels' outdated manual workflows.
HCN offers hotels tablet technology at no cost through a revenue-sharing model with advertising partnerships, featuring AI concierge and mobile integration.
Survey of travelers finds 94% plan to maintain or increase travel frequency in 2026, with wellness, cultural immersion and sustainability driving booking decisions.
Shiji Q3 2025 data shows positive staff mentions boost hotel review scores by 0.5-0.6 points globally, proving human connection drives guest satisfaction even as AI handles routine tasks.
Middle East resorts are adding water parks and aquatic features to boost occupancy and revenue, with properties reporting ADR increases of $25-150 per room.
Expedia executive Elisa Ragno discusses AI's impact on hospitality and the balance between technology and human connection in guest services.
Cvent's survey of 1,650 global planners reveals 70% expect event volume growth in 2026 (down from 90%), with AI adoption hitting 75% and rising costs driving demand for experiential venues.
Langham's three-phase AI rollout includes multilingual guest messaging, employee knowledge support, and commercial insights across 31 properties globally.
The wooden fridge magnet key card features destination landmarks to create social media moments and serve as lasting souvenirs.
The article provides hotels with practical steps to train staff on recognizing trafficking signs and establishing reporting protocols to protect guests and avoid legal liability.
Analysis covers regulatory changes in California, New York, Illinois, and Washington driving hotels toward bulk dispensers over traditional mini bottles.
GCSTIMES offers hotels culturally-integrated key cards, souvenirs, and audit documentation to meet GSTC Section C requirements for cultural heritage presentation.
UMusic Hospitality president Jordi Solé explains how Universal Music Group's hotel brand uses curated music experiences to create emotional connections and differentiation.