AI tools that automate proposal generation and follow-up prompts can lift hotel venue conversion rates, but misapplied automation risks undermining the trust-based relationships that drive repeat MICE business.
Lighthouse's Ernest connects frontier AI models to hotel-specific data, systems, and workflows, offering commercial teams intelligence, recommendations, and automated actions across 500+ hospitality platform integrations.
LodgIQ names Mark Charlinski, former CEO of Leonardo Worldwide, as President and CCO to lead sales, marketing, and customer success as its AI-powered revenue operations platform scales globally.
HotellerieSuisse director Christian Hürlimann draws on 20 years overseeing 200 catering outlets to argue that empowering middle managers, using AI for back-of-house efficiency, and trusting staff to resolve guest issues are the keys to better hotel leadership.
Key takeaways from the 2026 NYU forum cover stronger-than-expected U.S. hotel performance, AI reshaping guest discovery, tight financing, and the toughest ground-up development climate in a decade.
Chip Conley joins the Not Done podcast finale to discuss founding Joie de Vivre, his role as Airbnb's Modern Elder, a never-before-told Marriott-Airbnb partnership attempt, and lessons from two near-death experiences.
EHL student Billy Turnbull argues Gen Z hotel workers aren't uncommitted, but that outdated behind-the-scenes tech and grueling shift cultures are the real drivers of early attrition.
A CEO perspective from Otelier argues that while RevPAR forecasts improved at NYU 2026, inflation continues to outpace revenue growth, shifting operator focus from topline metrics to GOPPAR, NOI, and labor productivity.
Booking Holdings and Airbnb are each funding separate AI travel ventures as hedges, raising the risk that hotels will soon rent visibility from the same parent that runs both the OTA and the assistant.
A hotel operations veteran argues hoteliers should focus less on AI tools and more on clean data, open integrations, and AI discoverability before demand-side shifts erode visibility.
The 2026 ARDA Spring Conference revealed the U.S. timeshare sector generates $10.7B annually with 80% occupancy, outpacing hotels, while AI adoption and major brand consolidations reshape the market.
The AI Hospitality Alliance has formed a 22-member inaugural Advisory Board spanning hotel brands, cloud infrastructure, payments, academia, and AI platforms to guide responsible AI adoption and standards across the industry.
Infor Hospitality previews five HITEC 2026 vendors addressing hotel tech fragmentation, covering loyalty, owner relations, back-office automation, ancillary revenue, and AI-powered distribution.
Colliers' 2026 outlook projects flat U.S. hotel occupancy at 64.1%, modest ADR growth of 1.35%, FIFA World Cup demand boosts, and accelerating AI adoption across operations and revenue management.
EHL Next CEO Andrea Monti argues hospitality over-relies on ADR and RevPAR, calls for impact metrics covering workforce and community value, and challenges the industry to prove AI actually frees staff time.
HVS shares NYU IHIF conference takeaways covering narrowing bid-ask spreads, luxury segment resilience, AI's evolving role in hotel operations, and the rise of branded residential developments.
The author argues that "GEO" and AI SEO packages sold to hotels are largely ineffective, citing Google's own documentation to debunk popular tactics in favor of data quality.
A live poll of 750+ hoteliers at Mews Unfold 2026 found 80% excited about new technology, with broader Mews research showing 92% optimistic about hospitality's future.
Highgate will take over management of the 909-room Lotte New York Palace Hotel in June 2026, anchoring a broader partnership covering hotel operations, global distribution, AI technology, and talent exchange across the Americas and Asia.
Hilton's 2026 Trends Report, drawing on Ipsos and Morning Consult surveys of 2,000+ U.S. workers, finds human-centered leadership, mentorship, and purpose outrank perks and technology as drivers of engagement and retention.