Her point: AI is only as useful as the data it learns from. Fragmented systems produce fragmented AI. Some vendors compensate by pulling in external data, weather, local events, to fill the gaps. ... The problem is that it lives in systems that do not talk to each other. Access Hospitality trains its AI on the hotel's own guest data, staff patterns and operational history, not external proxies.
Most recently, he served as Chief Product & Technology Officer at Conexiom, where he helped scale the company to $40 million in ARR while transforming the platform into a cloud-native, AI-enabled solution ... Ani Gujrathi, Chief Technology & Product Officer at Otelier Building the Modern Data Foundation for Hotel Operations in 2026 In 2025, Otelier refreshed and relaunched two flagship products – TruePlan
hospitality. ... The data challenges the narrative that AI search threatens Google's core business in the near term.
The industry has too much data and not enough insight Nicola made a point that came up in several conversations at ITB: the problem in hospitality is not a lack of data. It is the opposite. ... AI as an enabler, not a threat Nicola pushed back on the narrative that AI threatens human interaction in hospitality. Her view: AI should free staff to focus on what they are actually there to do.
Burnwal, former CTO of Sustainiam, will lead development of Paathz's AI matching engine and hospitality-specific recruiting features. ... His background in building sustainable, high-efficiency systems at Sustainiam is directly applicable to hospitality’s most urgent crisis: workforce sustainability.
For example, Google uses its Gemini AI to provide answers in its Answer Box in its SERPs. ... In the same time, hoteliers should not ignore the rising AI Search. The most immediate priority is to optimize the property for GEO (Generative Engine Optimization), the AI version of SEO.
Regeneration means also improving existing conditions, in a landscape or community. We designed a resort in Cyprus in a lush valley. ... Lastly, we are developing and integrating in our workflow both parametric and AI models that help us analyze the data.
For HOSPITALITY X, the approach shifts depending on where a property is in its lifecycle. ... New channels need to be built, new ways to reach guests and convert them directly before OTAs, which are already investing heavily in AI, establish the same kind of dominance they did 25 years ago with
The Power Shift in Travel: My Conversation with Josiah on Hospitality Daily I joined my friend Josiah Mackenzie on Hospitality Daily this week to talk about what I've changed my mind on after a year of ... AI in Hospitality: Sloan Dean's 2026 Hotel Strategy Insights UPCOMING LATER IN MARCH ON NOT DONE: Laura Fuentes , CHRO of Hilton .
In other words, faster broken processes are still broken processes. The Real Promise of AI in Hospitality Before going further, it is important to acknowledge something clearly. ... This shift has the potential to level the competitive playing field in hospitality. Yet despite this promise, many AI implementations in hotels do not achieve the results operators initially expect.
Choice, not mandate The conversation quickly moved to a question about the two prevailing narratives in hospitality tech: human-first at all costs, or technology-first to remove friction. ... Six years in, no legacy debt, a technical co-founding team, and a culture of AI curiosity across every department.
In a session, titled “ How AI Channels Will Drive Hotel Revenue in the Next 3 to 5 Years ,” Brewer, along with Michael Mahar , SVP, Head of Commercial Technology, Loyalty & Digital Products and AI at Wyndham ... Moderated by Michael Goldrich , Founder of Vivander Advisors, the panel of AI experts will build on momentum from the 2025 Destination AI Hospitality Summit held in September.
The AI Power Gap study reveals hotels lag dangerously behind in adopting the technologies that will determine future distribution and guest relationships. ... The 90% not using AI structurally face irrelevance as travelers increasingly interact with AI agents that control booking decisions.
New research from Hotelschool The Hague reveals a structural lag: only one in ten Dutch hospitality firms currently utilise AI on a structural basis. ... While AI-using firms in the broader economy already account for half of total turnover, in the hospitality sector, this figure is only a quarter.
New research from Hotelschool The Hague reveals a structural lag: only one in ten Dutch hospitality firms currently utilise AI on a structural basis. ... While AI-using firms in the broader economy already account for half of total turnover, in the hospitality sector, this figure is only a quarter.
At the HOSPA regional event in Manchester, hosted by Focus on Hospitality, we brought together three operators at the sharp end of regulation, compliance and commercial pressure. ... From Airbnb regulation and business rates to data privacy, AI and guest expectations, this is an honest, practical conversation about protecting your business without losing sight of what hospitality is
From AI adoption to upskilling initiatives, the industry is tackling challenges with innovation and energy — poised for continued growth nationwide. ... In 2025, 64% of surveyed accommodations rated their past business performance as good or very good, with slightly higher satisfaction in current conditions.
Geopolitical Threats to Hospitality and AI Response Opportunities Geopolitical / Political Threat Impact on Travel & Hospitality Operational Consequences for Hotels AI Opportunity / Application Regional ... In this model, AI becomes the central nervous system of hospitality operations .
In seconds, the AI tool rewrites your standard pitch. ... It also has a built-in AI prospecting engine, that highlights contacts that are likely to be a good fit for your venue.
Bloomquist brings 15 years of hospitality technology experience to oversee revenue strategy as roommaster invests in AI voice technology and booking engine enhancements. ... Bloomquist brings more than 20 years of sales and leadership experience, including 15 years in hospitality technology.