Otelier Adds Ani Gujrathi as Chief Technology & Product Officer to Drive Next Phase of Innovation
Gujrathi brings 20+ years of B2B SaaS experience and will oversee engineering, product, and data operations as Otelier modernizes its platform.
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One Platform, One Source of Truth: A Conversation with Access Hospitality at ITB Berlin
Access Hospitality's Navigator uses natural language AI to query unified hotel data, eliminating the need to toggle between multiple systems.
Paathz, the AI-powered hiring platform built exclusively for hospitality, announces the appointment of Pranav Burnwal as its Chief Technology Officer
Burnwal, former CTO of Sustainiam, will lead development of Paathz's AI matching engine and hospitality-specific recruiting features.
The rumors about the end of Google Search are highly exaggerated
Google's 2025 revenue grew 15% to $403B despite AI search rise, with traditional search still receiving 34 times more visits than AI platforms.
Social, Search, and the Fight for Direct Bookings: A Conversation with Cendyn and HOSPITALITY X at ITB Berlin
Cendyn's CEO and HOSPITALITY X Co-Founder discuss how social media evolved from brand awareness to direct conversion channel at ITB Berlin.
Hospitality Doesn’t Have an AI Problem. It Has an Operations Problem Pretending to Be an AI Problem
The author argues hotels need strong operational foundations before AI can be effective, as technology amplifies existing processes rather than fixing broken ones.
By Are Morch, Digital Transformation Coach for Hotels, Are Morch, Digital Transformation Coach
Agentic Hospitality’s Brad Brewer to Speak at First-Ever ‘Destination AI Virtual Conference’ on the AI Distribution Shift
Brad Brewer will discuss how AI agents are reshaping hotel discovery and booking behavior, urging hoteliers to optimize for AI systems or risk losing guest relationships to intermediaries.
Hospitality sector risks losing control over guests to Tech Giants: Hotelschool The Hague sounds alarm over ‘AI Power Gap’
Hotelschool The Hague research shows only 10% of Dutch hotels use AI structurally, warning the sector risks becoming 'sleeping utilities' controlled by tech platforms.
The AI Power Gap: Hospitality Lags Behind as Value Shifts to Tech Giants
Hotelschool The Hague research shows only 10% of Dutch hotels use AI structurally, warning the industry risks becoming 'sleeping utilities' for tech giants.
By Alexander Lennart Schmidt, Professor of Technological Innovation, Hotelschool The Hague
Optimism, investment and innovation drive Australia’s accommodation sector
The 2025 Australia Accommodation Barometer surveyed 250 industry executives, revealing 64% rate past performance as good/very good with plans to hire 7.4 employees per property on average.
By Todd Lacey, Regional Manager of Oceania, Booking.com
Geopolitics, Energy Shocks, and AI
AI systems can process geopolitical signals, energy markets, and supply chain data to help hotels adapt quickly to global disruptions and maintain operational resilience.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
OpenAI just saved Booking.com
OpenAI's decision to scale back direct booking in ChatGPT benefits Booking.com by keeping AI platforms in discovery rather than transaction completion.
ITB Berlin 2026: The industry sets an example for dialogue and resilience in uncertain times
The 60th anniversary event generated €47 billion in business deals despite Middle East flight disruptions, featuring Angola as host country and announcing Maldives for 2027.
roommaster Appoints Mark Bloomquist as Chief Revenue Officer
Bloomquist brings 15 years of hospitality technology experience to oversee revenue strategy as roommaster invests in AI voice technology and booking engine enhancements.
Corporate Travel Policies Strengthen, Modernize and Embrace AI─While Opportunities Remain for Improving Accessibility, Policy Clarity and Compliance
GBTA-ALTOUR study of 168 travel managers reveals 32% report stricter policies today, with 64% interested in AI-generated policy explainers to improve compliance.
Agentic Hospitality Launches TravelOS MCP Server Enabling Agentic Hotel Distribution Inside AI Platforms
The TravelOS MCP Server connects hotels' existing CRS and PMS systems directly to AI platforms, allowing real-time inventory and booking without replacing current infrastructure.
GuestCentric Launches Melissa, an AI Sales Agent Preparing Hotels for Agentic Booking
GuestCentric's Melissa connects to live hotel data through the Model Context Protocol, allowing AI assistants like ChatGPT to complete reservations directly.
Garbage in, garbage out: why hotel data will make or break AI
Dylan Cole interviews Charlie Osmond about how data quality will determine hotel success in AI-driven booking journeys.
Dylan Cole in conversation with Charlie Osmond
AI in Foodservice: Operational Value and What It Requires
The article examines how AI can address labor shortages, cost volatility, and consistency challenges in foodservice, but warns that operational discipline and data quality are prerequisites for success.
By Paulina Schmidt, Food and Beverage Copywriting Specialist, EHL
A new Hotel Yearbook, a moving interview, and ten things worth knowing: ITB Berlin 2026, Day Two
Day two coverage of ITB Berlin highlights live AI booking demos, regenerative hospitality debate, and production-ready hotel automation systems.