Mews raises the bar at ITB Berlin with high-performance hospitality and agentic AI innovation
The company will debut AI-powered rooming lists at ITB following a $300 million funding round and acquisition of housekeeping platform Flexkeeping.
Supplier News
Emerging Travel Group Reports Record Revenue with RateHawk’s Expansion and Agentic AI Integration
ETG's flagship RateHawk platform drove 40% booking growth, reaching 110,000+ partners while integrating AI tools for customer support and operations.
OneJourney Launches SwiftPay in Spain, Turning Hotel Supplier Payments into a New Income Stream
OneJourney's SwiftPay platform enables hotels to earn income from supplier payments through a digital wallet system, with Muralto Madrid as first European customer.
Shiji’s Infrasys POS surpasses 500 live installations in Europe amid record growth
Shiji's milestone reflects growing demand for cloud-native F&B technology among major hotel brands like IHG and Mandarin Oriental.
Apaleo strengthens French expansion with appointment of Nicolas Suissa as Country Lead
Nicolas Suissa joins from Amadeus to lead Apaleo's expansion in France, where the company already manages 100+ hotels with API-first PMS technology.
Aven Hospitality Partners with Protect Group to launch Refund Protect to its hotel portfolio
Aven Hospitality integrates Protect Group's Refund Protect into its booking engine, allowing hotels to offer optional refundable upgrades at checkout.
Aven and Protect Group
The booking was made. The guest never arrived. Nobody noticed
Elektraweb integrates Fikäfi's payment system to help 5,000+ hotels recover lost bookings from payment failures, claiming two shadow guests exist for every completed booking.
Fikafi and Elektraweb
For-Sight Strengthens Guest Engagement with Launch of New Loyalty Module
For-Sight partners with Inspire Loyalty to integrate loyalty program management directly into their CRM platform, enabling automated rewards and personalized marketing campaigns.
MICHELIN-Starred Baan Tepa elevates dining excellence with Shiji’s Infrasys POS
Shiji's Infrasys POS deployment at MICHELIN-starred Baan Tepa integrates reservations, inventory, and reporting to streamline premium restaurant operations in Bangkok.
Wristband Key Cards: Designed for Guests Who Travel Light
Cotton and wood wristbands provide hands-free room access, particularly suited for resort guests engaged in outdoor activities.
Kinetic Solutions Group Introduces VIVI, an AI Platform Built Exclusively by and for the Hospitality Industry
VIVI combines conversational AI with predictive analytics to automate guest services, manage multilingual communications, and unify hotel operations in a single interface.
dailypoint™ announces strategic partnership with Global Hotel Alliance
Global Hotel Alliance members get exclusive access to dailypoint's award-winning CRM platform to drive direct bookings and personalized guest engagement.
Mews Named Official PMS of AAHOA
Mews becomes the official PMS for AAHOA's 36,000+ hotels, offering member pricing and automation tools to combat rising costs and labor challenges.
Hapi Launches Folio Finder to Simplify Access to Guest Folios Across Properties and PMSs
The new API product enables hotel brands to instantly search guest billing records across multiple properties and PMS platforms without system-specific integrations.
Shiji and Straiv Partner to Deliver Fully Synchronized Digital Guest Journeys via Daylight PMS
The partnership enables automated data flow between Shiji's cloud PMS and Straiv's guest experience platform, targeting hotel chains in DACH, Benelux and France markets.
Stayntouch to Launch AI-Powered Guest Messaging Fully Embedded in Cloud PMS at ITB Berlin 2026
The platform automates 95% of guest requests and saves 15+ minutes per booking, with revenue opportunities through automated upsell links.
Queer Destinations and HBX Group Launch First-of-its-Kind Conscious Travel Platform
The platform combines certification standards with booking technology, targeting the LGBTQ+ community's $3.7 trillion annual spending power.
LodgIQ Announces Strategic Partnership with Convento do Espinheiro, Historic Hotel & Spa to Enhance Guest Revenue and Operational Insight
The 92-room luxury property in Évora, Portugal will use LodgIQ's AI platform to optimize pricing and unify data from PMS and CRS systems into a single dashboard.
RMS Launches Automated Invoicing & Payment solution
The solution targets hotels, serviced apartments, and holiday parks managing high-volume transactions with automated payment collection and recurring billing capabilities.
When Innovation Becomes Friction: Rethinking Hotel Technology Decisions
The piece advocates for disciplined hotel technology decisions based on clear outcomes rather than competitive pressure, proposing configurable guest pathways from analog to futuristic.