The RMS Booking Engine has been named Online Booking Innovation of the Year
RMS won the award for its mobile-first booking engine that reduces guest abandonment and OTA commissions through fast load times and integrated payments.
RMS won the award for its mobile-first booking engine that reduces guest abandonment and OTA commissions through fast load times and integrated payments.
The software provider launched AI features for conversational booking, guest insights, and revenue optimization with early customer deployments starting within 90 days.
HCN CEO outlined plans to scale their in-room tablet advertising network to 1 million hotel rooms by 2030, targeting the $12 trillion travel sector.
LodgIQ's free guide, based on insights from 100+ hoteliers, offers evaluation framework and tools for RMS selection, citing 15-20% RevPAR gains.
Schäffner moves from SVP to CSO to lead global expansion of Duetto's Revenue Profit Operating System across hotel brands and casino resorts.
The partnership brings roomangel's AI-powered hive platform to MENA hotels, unifying fragmented systems into a single intelligence layer with a pay-per-booking model.
IRIS will provide mobile F&B ordering and digital concierge services to GHA's 50+ hotel brands across 100 countries.
The platform tracks automation performance and forecasts ROI, with OTA VCC reconciliation alone potentially costing properties 1-2% of OTA revenue annually when untracked.
Analysis of 1,712 conversations shows 17% of guest inquiries receive no response, with 27% taking over an hour to answer.
Inn-Flow's acquisition of AI procurement platform Lilo creates the first unified system connecting hotel accounting, labor, and purchasing operations.
The tool analyzes menus against data from 500+ hotels, revealing top performers generate €257 per room annually versus €99 median through menu design choices.
ASSA ABLOY acquires 30-year New York hospitality specialist to strengthen Vingcard's direct presence in the metropolitan market.
Llano Real Estate Group deployed Mews across nine Texas properties including hotels, RV parks and short-term rentals to centralize operations and automate group booking processes.
3C Hotels will implement Shiji's platform across eight properties starting May 2026 to support expansion from nine to 15 hotels by 2027.
The article outlines how hotel groups should prioritize operational alignment, cloud infrastructure, and API connectivity over isolated technology investments for scalable growth.
The partnership combines Cloudbeds' PMS with Dingus' distribution expertise, particularly strong in Spain and Latin America markets.
Survey of travel professionals reveals technology fragmentation and cost pressures as top barriers, with 40% citing volatility as their biggest challenge.
Laundris uses RFID technology to track linen usage and reduce loss, helping hotels optimize inventory and cut costs.
Tambourine and Hyatt partner to create an AI-enabled digital wedding guide that centralizes planning resources and replaces static PDFs for hotel wedding specialists.
The company's ChatGPT app connects directly to hotel PMS systems, eliminating intermediaries and enabling hotels to own AI booking conversations from start to finish.