The End of Booking Engine Fees: Tambourine Redefines Hotel Profitability
Tambourine eliminates booking engine transaction fees and consolidates multiple vendor services into one platform to reduce hotel distribution costs.
Supplier News
Venza Enters a New Chapter in Hospitality Cybersecurity
The company introduces the Venza System platform for automated cybersecurity management and debuts a new brand identity with "Know your risks. Defend your data." tagline.
How to use AI to ease staffing pressure in hotel revenue and distribution teams
Outlines a four-stage AI adoption framework (assist, standardize, automate, connect) to help hotel commercial teams reduce manual reporting and focus on strategic decisions.
RoomPriceGenie Launches Revenue Intelligence to Embed Real-Time Pricing Insights Directly into the PMS
RoomPriceGenie's new tool embeds revenue insights into PMS dashboards for 15 partners including RMS, Planet, and Apaleo.
Actabl Introduces Digital Itineraries to Deliver More Seamless, Sustainable Guest Experiences
The feature replaces paper-based workflows with live, interactive itineraries accessible on any device, reducing waste and manual staff work.
Shiji expands mobility across the entire guest journey, connecting through a unified platform
Shiji's Move framework unifies PMS, POS, and payment systems on mobile devices, allowing hotel staff to serve guests anywhere on property without returning to fixed terminals.
Nexi Group and Google Cloud Collaborate to Drive Agentic Commerce Across Europe
The partnership will enable AI agents to autonomously execute secure payments for consumers across Europe using open protocols UCP and AP2.
Nexi Group and Google
RateGain Consolidates MarTech Capabilities Under Sojern, Creating the World’s Largest Source of Travel Intent Data
RateGain consolidates Adara and Sojern under one brand to create a unified travel marketing platform combining data intelligence with global media activation.
Bookboost Launches AI Agent Powered by Guest Data, Bringing Personalised Autonomous Service to Hospitality
The AI Agent uses unified guest profiles from Bookboost's CDP to provide personalized responses across multiple channels, resolving common conversations in about five seconds.
Mews raises the bar at ITB Berlin with high-performance hospitality and agentic AI innovation
The company will debut AI-powered rooming lists at ITB following a $300 million funding round and acquisition of housekeeping platform Flexkeeping.
Emerging Travel Group Reports Record Revenue with RateHawk’s Expansion and Agentic AI Integration
ETG's flagship RateHawk platform drove 40% booking growth, reaching 110,000+ partners while integrating AI tools for customer support and operations.
OneJourney Launches SwiftPay in Spain, Turning Hotel Supplier Payments into a New Income Stream
OneJourney's SwiftPay platform enables hotels to earn income from supplier payments through a digital wallet system, with Muralto Madrid as first European customer.
Shiji’s Infrasys POS surpasses 500 live installations in Europe amid record growth
Shiji's milestone reflects growing demand for cloud-native F&B technology among major hotel brands like IHG and Mandarin Oriental.
Apaleo strengthens French expansion with appointment of Nicolas Suissa as Country Lead
Nicolas Suissa joins from Amadeus to lead Apaleo's expansion in France, where the company already manages 100+ hotels with API-first PMS technology.
Aven Hospitality Partners with Protect Group to launch Refund Protect to its hotel portfolio
Aven Hospitality integrates Protect Group's Refund Protect into its booking engine, allowing hotels to offer optional refundable upgrades at checkout.
Aven and Protect Group
The booking was made. The guest never arrived. Nobody noticed
Elektraweb integrates Fikäfi's payment system to help 5,000+ hotels recover lost bookings from payment failures, claiming two shadow guests exist for every completed booking.
Fikafi and Elektraweb
For-Sight Strengthens Guest Engagement with Launch of New Loyalty Module
For-Sight partners with Inspire Loyalty to integrate loyalty program management directly into their CRM platform, enabling automated rewards and personalized marketing campaigns.
MICHELIN-Starred Baan Tepa elevates dining excellence with Shiji’s Infrasys POS
Shiji's Infrasys POS deployment at MICHELIN-starred Baan Tepa integrates reservations, inventory, and reporting to streamline premium restaurant operations in Bangkok.
Wristband Key Cards: Designed for Guests Who Travel Light
Cotton and wood wristbands provide hands-free room access, particularly suited for resort guests engaged in outdoor activities.
Kinetic Solutions Group Introduces VIVI, an AI Platform Built Exclusively by and for the Hospitality Industry
VIVI combines conversational AI with predictive analytics to automate guest services, manage multilingual communications, and unify hotel operations in a single interface.