Supplier News

Hotel groups miss out 20% of guests due to data silos, new Ireckonu data shows

Ireckonu, a leading hospitality middleware and Customer Data Platform (CDP) provider for hotel groups, has reported today that siloed guest data across hotel operational areas (including restaurants, spas, golf facilities, and other auxiliary outlets) is preventing hotel groups from capturing up to 20% of opportunities to re-engage guests, improve recognition, and ultimately drive stronger loyalty and revenue growth.

Explorar Hotels & Resorts unveils guest experience with Shiji’s Daylight PMS

Shiji, the global leader in hospitality technology, announced today that Explorar Hotels & Resorts in Koh Samui and Koh Phangan has implemented Shiji’s unified platform, integrating Daylight PMS, Meridian Experiences, Stellaris Digital, Infrasys POS and Reviewpro Reputation. This fully integrated ecosystem enables a seamless, mobile-first guest experience across all properties, ensuring systems, teams, and operations work together in real time, delivering personalized, effortless, and fully connected guest journeys.