Omni Hotels & Resorts Modernizes Guest Engagement with Canary Technologies
Omni will deploy AI messaging and digital compendium technology across 50+ properties to automate guest communication in 100+ languages.
Omni will deploy AI messaging and digital compendium technology across 50+ properties to automate guest communication in 100+ languages.
The luxury resort will replace fragmented legacy systems with Agilysys's unified platform covering PMS, dining, spa, golf, and residential management.
HotelRunner, a leading travel and hospitality technology platform, has been selected as an Expedia Group Elite Connectivity Partner for 2026.
Koh Samui sports resort implements Shiji's full tech stack including PMS, POS, and distribution systems to unify operations across training facilities and hospitality services.
Revenue Agent is an always-on AI teammate that continuously scans more than 3 billion data points per day to identify the highest-priority revenue opportunities and risks, adapting to each team’s strategy and paving the way for a future of autonomous commercial agents.
The article explains how hotels are moving from fragmented tech stacks to AI-coordinated systems that make cross-platform decisions in real-time.
Ireckonu, a leading hospitality middleware and Customer Data Platform (CDP) provider for hotel groups, has reported today that siloed guest data across hotel operational areas (including restaurants, spas, golf facilities, and other auxiliary outlets) is preventing hotel groups from capturing up to 20% of opportunities to re-engage guests, improve recognition, and ultimately drive stronger loyalty and revenue growth.
HIA was named a Top 3 finalist based on over 200 verified reviews from hoteliers, with 400+ properties adopting the platform in 2025.
BirchStreet's AI solution automates 95% of invoice processing tasks with touchless ingestion and line-level three-way matching capabilities.
LodgIQ's explainable AI platform will provide real-time demand insights and pricing recommendations to the seven-apartment boutique property near Évora.
The Munich lifestyle hotel group will migrate 9 properties with 800 rooms to the cloud-based PMS by 2026, reducing manual tasks from 17 clicks per payment to streamlined workflows.
Former Pegasus Solutions CEO brings distribution and global hotel operations expertise to the workflow automation company.
Shiji highlights 2025 partnerships with Marriott and Amadeus while positioning for AI-driven hospitality software transformation in 2026.
Pearl Continental Rawalpindi becomes the first Pakistani hotel to implement Shiji's cloud-native PMS, marking the technology provider's entry into the Pakistani market.
Shiji strengthened integrations with eight RMS providers including IDeaS and Duetto, enabling real-time data sync for faster revenue decisions.
Shiji and ANCH hosted Mexico's IT Assembly, gathering executives managing 35% of the country's hotel supply to discuss AI, cybersecurity, and cloud adoption.
Shiji, the global leader in hospitality technology, announced today that Explorar Hotels & Resorts in Koh Samui and Koh Phangan has implemented Shiji’s unified platform, integrating Daylight PMS, Meridian Experiences, Stellaris Digital, Infrasys POS and Reviewpro Reputation. This fully integrated ecosystem enables a seamless, mobile-first guest experience across all properties, ensuring systems, teams, and operations work together in real time, delivering personalized, effortless, and fully connected guest journeys.
UNISONO takes majority control to help independent hotels automate administrative tasks while preserving human hospitality expertise.
LodgIQ will demonstrate AI Wizard at BTL 2026, featuring explainable AI that translates complex revenue data into prioritized actions for hotel teams.
Global travel fraud has reached $1.3 trillion with scammers using AI to create perfect fake hotel websites and hijacking official booking channels through ClickFix attacks on staff.