Understanding Distribution in Hospitality: Why It Shouldn’t Be a Black Box
The article breaks down hotel distribution fundamentals, arguing that complexity stems from fragmented systems rather than the core concept of getting inventory to guests.
Supplier News
Stayntouch Powers Transformation Across 27 Regency Hotel Management Properties
Regency deployed Stayntouch's cloud PMS across 27 properties in two days per hotel, enabling mobile check-ins and centralized portfolio management.
Flexkeeping Launches New Analytics Dashboard to Bring Clarity to Housekeeping Performance
The dashboard tracks cleaning actions, inspections, and guest context to help hotels optimize staffing and identify inefficiencies in housekeeping operations.
Tambourine Launches Reserv Analytics: Real-Time Reporting Dashboard for Reserv Booking Engine Customers
Tambourine's new dashboard replaces static reports with live, AI-enabled analytics for booking engine performance across all distribution channels.
IRIS partnership with Mandarin Oriental delivers 54% growth in mobile ordering, enhancing the guest experience
IRIS mobile ordering platform drove 54% F&B revenue growth and 39% order increases across 20 Mandarin Oriental hotels over one year.
Luxury hospitality reimagined: Cairns 5-star hotel elevates guest experience with Shiji’s Infrasys POS
Shangri-La The Marina, Cairns implemented Shiji's cloud-based POS across all F&B outlets to streamline operations and improve service delivery.
Citi Group Papua New Guinea Enhances Operations with IDS Next
IDS Next's FX Cloud Suite provides unified ERP functionality across Citi Group's four Papua New Guinea properties, covering front desk to finance operations.
IDS NEXT and Citi Group
At ITB Berlin 2026, LodgIQ Will Show How AI Can Turn Revenue Managers into Commercial Strategists
LodgIQ will demonstrate its AI Wizard revenue intelligence platform at ITB Berlin 2026, combining generative AI with analytics to help revenue managers make faster commercial decisions.
HotelRunner to Highlight AI-Powered Automation and Fintech-Enabled Distribution at ITB Berlin 2026
The company will showcase its AI-powered platform and fintech distribution solutions at Hall 9, Stand 217a from March 3-5, 2026.
Hapi Appoints Jeff Bzdawka to Chief Executive Officer
Bzdawka, former Knowland CEO with 30+ years experience, takes over from founder Luis Segredo who moves to chief strategy officer.
Infrasys POS recognized by Software Advice for Best Customer Support in 2026 as 24/7 Hospitality operations raise the bar
Shiji's Infrasys POS earned the award based on verified customer reviews highlighting its 24/7 support for hotel and restaurant operations.
SuitePad Expands Beyond Hotels to Cruises With Celestyal Collaboration
SuitePad's hotel tablet platform launches on Celestyal Journey's 630 cabins, replacing printed materials with digital access to programs and services.
RMS Pay surpasses €1 billion in transactions as operators embrace fully integrated payments
RMS reached the €1 billion milestone one year after launch, with operators reporting 99.95% dispute-free rates and 10+ hours saved weekly.
Influence Society Partners with Familiar to Offer AI-Powered Guest CRM to Boutique and Lifestyle Hotels
The partnership integrates Familiar's AI-driven CRM platform into Influence Society's marketing services for boutique hotels, enabling automated guest personalization and data-driven campaigns.
Canary Technologies Expands Mobile Key Capabilities with Acquisition of OpenKey
The acquisition combines OpenKey's door lock partnerships with Canary's AI-powered platform to expand mobile key coverage across more hotel lock manufacturers.
Citybox adopts Mews to streamline operations and scale innovation across the Nordics
Norwegian hotel group with 10 properties across 6 countries switches from legacy system to modernize operations and support rapid expansion.
GCSTIMES Wooden Keys Cards: Magic for Kids, Ease for Grandparents.
GCSTIMES introduces wooden seashell-shaped key cards that form a flower when combined, designed to enhance multi-generational guest experiences through gamified check-ins.
Trybe and Sal Capizzi Launch Hospitality Next
The new podcast will feature conversations with operators, technologists and investors about digital transformation and operational excellence.
Historic Hotels of America® Chooses Cloudbeds as a Supplier Partner to Bring Seamless Operations to Landmark Hotels
The partnership makes Cloudbeds a preferred technology provider for 300+ historic hotels across the U.S. and territories.
Postillion Hotels Boosts Cvent-Sourced Revenue by 30% YoY Using Thynk Commercial Platform, Now with a Thorough Integration with Cvent Supplier Network
Postillion Hotels achieved 30% revenue growth from Cvent leads and 69% win-rate when responding within top three positions through automated integration.