Operations & Strategy USA & Canada News - Hospitality Net

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November 8, 2022

The Royal Sonesta Brand is Now Available for Franchising

Sonesta International Hotels Corporation (Sonesta) today announced that The Royal Sonesta brand is now available for franchising in the U.S. The Royal Sonesta is a collection of unique hotels in some of the world’s most exciting travel destinations that now provides franchisees an Upper Upscale option perfect for city and leisure destinations. The Royal Sonesta franchise offering advances Sonesta’s global development strategy by adding a high-end brand to Sonesta’s franchise portfolio.

November 7, 2022

SURVEY: Higher share of Americans plan holiday hotel stays, hotels top choice for leisure travelers

The share of holiday travelers who plan to stay in hotels is up this year, and hotels are the top lodging choice among those certain to travel for leisure in the next three months, according to a new national Hotel Booking Index Survey commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult.

Opinion Article

October 27, 2022

Hotel Data Security Update: Hotels, Hotel Owners and Employee Personal Information

Hotel operators and owners have long been focused on the privacy of the personal information they collect from guests – because of the global nature of the hospitality business, hotel brands have focused on complying with the European Union’s General Data Protection Regulation (GDPR), and beginning in 2018, the Consumer Privacy Act (CCPA), the first comprehensive law designed to protect the privacy of consumers’ personal information.

By Robert Braun, Partner, Jeffer Mangels Butler & Mitchell, LLP, JMM

Opinion Article

October 17, 2022

Q3 Business Travel Tracker: Restricting Policies Limiting Business Travel are Diminishing

Company policies restricting business travel are diminishing for both small and large organizations. The negative impacts of reduced business travel are increasingly evident.

By Jamie Mageau, Director of Research Products, U.S. Travel Association

October 14, 2022

Business Travel to Face Headwinds, Government Must Address Visa Delays, Travel Disincentives to Protect Economy

The latest Business Travel Tracker finds American companies increasingly paring back pandemic-era restrictions on business travel amid developing storm clouds in the form of persistently high inflation and a looming recession—pointing to the need for immediate government intervention to sustain a positive rate of growth.

U.S. Travel Association

October 11, 2022

The Neighborhood Hotel Offers The Ideal Destination for Corporate Events and Social Gatherings in Grand Beach

The Neighborhood Hotel Grand Beach, the ultimate group getaway that’s campy-cool, immersed in nature with all of the comforts of a well-appointed home, is now booking large group gatherings for October 2022 through May 2023, and summer 2023. The versatility of the property allows for upbeat celebrations on the expansive lawn and pool area while more serious conversations and team-building can be held around the four separate campfires, in the tranquil common space, near the calming ravine or directly on the sand of Lake Michigan’s shores.

The Neighborhood Hotel

External Article

September 30, 2022

As Long As Guests Pay, Resort Fees Stay

Travelers may complain about resort fees when they see the final bill, but they're still paying them. To retain guest loyalty, hoteliers know they must provide demonstrated value for fees now more than ever.

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The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter.

September 21, 2022

Extended Stay America® Launches New Extended Stay America Select Suites℠ Brand

Extended Stay America launched today Extended Stay America Select Suites, a new extended stay brand. For value-conscious guests staying on average 30+ nights, the new brand offers more basic services and select amenities with the same apartment-like room design as the flagship Extended Stay America brand. At Extended Stay America Select Suites, guests only pay for what they need, resulting in deeper savings and extended value. For franchisees, the new brand delivers a value proposition of low costs and financial efficiency.

September 21, 2022

React Mobile Unveiling Hospitality’s Most Responsive, Reliable, and Self-Managing Panic Button Solution to CHLA, AAHOA Members in San Diego

As hoteliers assemble in San Diego Oct. 6 to discuss California’s tourism recovery, hotel staffing challenges, and the guest journey during the Southern California Hotel Conference and Trade Show, React Mobile will be there to showcase its latest version 2.0 employee safety solution that delivers the fastest response times, highest panic button reliability and beacon location accuracy to hotels. With more focus being placed today on improving the employee experience, the React Mobile team will be on hand to answer questions surrounding legislative compliance, device reliability, alert validation, and more.

September 20, 2022

Marriott International Debuts Its New Global Headquarters, Unveiling Technology and Design for an Intuitive Workplace

After six years of planning, design, and construction, Marriott International has opened its global headquarters in downtown Bethesda, Maryland. The 21-story, 785,000-square-foot, LEEDv4 Gold-certified building is the new workplace for corporate associates, supporting over 8,100 hotels in 139 countries and territories around the world.

Bethesda, Maryland, United States

Opinion Article

September 7, 2022

Paging Business Traveler

At the Hotel Data Conference in August, there were several panel discussions focused on the state and return of business travel. The one that piqued my interest was not the one focused on “Bleisure” but a much more demurely titled “The return of business (transient) travel”.

By Eric Amador, Customer Success Manager, BirchStreet Systems

Parrish, Florida, United States

August 22, 2022

Choice Hotels Recognized Among Top Franchises for Diversity, Equity, and Inclusion by Entrepreneur

Choice Hotels International, Inc. (NYSE: CHH) has been recognized as a top franchise for Diversity, Equity and Inclusion by Entrepreneur magazine. The first-ever ranking conducted by the publication named Choice Hotels among the top 50 brands in the franchising industry who exemplify an enterprise-wide commitment to Diversity, Equity and Inclusion.

Opinion Article

August 15, 2022

Emphasizing Indigenous Hotelier Education with Firecircle

Indigenous tourism is a burgeoning pillar within Canadian travel, growing at four times the pace of other tourism sectors and contributing more than $1.7 billion to the GDP from over 1,875 businesses (prior to the pandemic). And despite the crushing impact of the past two years, there is more interest than ever from Indigenous entrepreneurs to take their place in the Canadian hospitality industry. Supporting these ventures in turn presents lucrative opportunities for investors, brands and management companies.

By Larry Mogelonsky and Adam Mogelonsky

August 10, 2022

First Hospitality Relocates to Downtown Chicago Office to Support Company Growth and Development

First Hospitality, national hotel operations and development company, announces the official move of its headquarters from the Chicagoland suburbs to a state-of-the-art space in downtown Chicago to accommodate the company’s growing dynamic hybrid workforce.

First Hospitality

The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter.

August 5, 2022

Extended Stay America Continues Growth with Addition of More Than 100 Properties

Extended Stay America announced today that subsidiaries of ESH Hospitality, Inc. are converting more than 100 recently acquired WoodSpring Suites hotels to the Extended Stay America family of brands later this year.

August 5, 2022

Hilton Expands Global Headquarters in Fairfax County, Virginia Creating 350 New Jobs Over Next 5 Years

Yesterday, Governor Glenn Youngkin announced that Hilton (NYSE: HLT), the leading global hospitality company, will retain its headquarters in Fairfax County, including significant upgrades to its facility at 7930 Jones Branch Drive in McLean. Hilton will re-imagine its space to create an even more vibrant place to convene and collaborate, fully integrating technology into the office experience to meet the needs of today’s workforce.

Fairfax County, Virginia, United States

Opinion Article

July 28, 2022

Another Death - The Life of a Hotel Doctor

“He’s over there! I think it’s an emergency!” Emerging from the elevator, I did not want to hear this. Despite the impression left by television, cardiac arrests are usually fatal. Outside a hospital, about ten percent survive.

By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor

Opinion Article

July 11, 2022

My Last Bad Check - The Life of a Hotel Doctor

A guest at the Hyatt had fallen ill and cancelled a flight. He had recovered, but the airline insisted on a doctor’s note before allowing him on board.

By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor

July 1, 2022

Over Half of Large-Company CEOs Agree That Reducing Business Travel Will Lead to Long-Term Losses

Key findings from a new survey reveal over half of large-company executives agree that reducing business travel may represent short-term savings but will bring long-term negative impacts on revenue.

U.S. Travel Association

Opinion Article

June 29, 2022

The Occasional Surprise - The Life of a Hotel Doctor

A travel insurer asked me to see a lady in Mission Hills complaining of high blood pressure.

By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor