Skip to main content
Hospitality Net
Contribute your Content
Home Following
AI in Hospitality TV Podcast World Panel Events
Advertisement

News

USA & CanadaOperations & Strategy
NBTA
Press Release
Yesterday

GBTA Applauds U.S. Passage of Legislation to Strengthen Security and Improve Passenger Experience

GBTA welcomed House passage of the SAFEGUARDS Act and One Stop Pilot Program Extension Act, which restore TSA security fee funding and reduce redundant international screening.

GBTA Favicon
GBTA
United States
Capital Projects Are About More Than Construction; They're About Protecting the Guest Experience
Opinion Article
2 days ago

Capital Projects Are About More Than Construction; They're About Protecting the Guest Experience

A Newport Hospitality Group VP of Capital Projects outlines how effective hotel capital planning goes beyond construction to protect asset value, guest experience, and long-term operational efficiency.

Sheri Rountree
By Sheri Rountree, Vice President of Capital Projects, Newport Hospitality Group
United States
The Towel That Came Home
Opinion Article
3 days ago

The Towel That Came Home

A narrative case study of an 180-room Atlantic coast hotel that lost roughly $12,000 annually for eight years due to linen diversion by a trusted housekeeping director, exposing the cost of single-person inventory control.

David Lund
By David Lund, The Hotel Financial Coach, David Lund
United States
Why Governance Is Now Mission-Critical for Hotels
Opinion Article
July 2

Why Governance Is Now Mission-Critical for Hotels

Rising legal exposure, health inspection failures, and leadership scandals illustrate why formal governance frameworks are now a strategic necessity for hotel operators of all sizes.

Oren  Roelofsen
By Oren Roelofsen, Founder, Guvrix
United States
An Iconic Pairing: Marriott International and The Coca‑Cola Company Come Together in Strategic Beverage Agreement
Press Release
July 2

An Iconic Pairing: Marriott International and The Coca‑Cola Company Come Together in Strategic Beverage Agreement

Marriott named Coca-Cola its global beverage partner across carbonated soft drinks, hydration, and functional beverages, with a phased rollout across guestrooms, restaurants, lounges, and events worldwide.

Marriott
Marriott
United States
The Evolving Role of Concierge in Luxury Hospitality
Opinion Article
June 19

The Evolving Role of Concierge in Luxury Hospitality

Conrad New York Downtown executive explores how concierges have evolved from gatekeepers to cultural curators who architect personalized experiences.

Chintan Dadhich
By Chintan Dadhich, Complex General Manager, Hilton
New York, United States
Can Luxury Be Scaled? Delivering a Five-Star Experience in a 1,000-Room Hotel
Opinion Article
June 5

Can Luxury Be Scaled? Delivering a Five-Star Experience in a 1,000-Room Hotel

The Boca Raton's CEO explains how dividing a 1,000-room resort into five distinct hotels achieved Forbes Five-Star status and 20% ADR growth.

Daniel Hostettler
By Daniel Hostettler, President & Chief Executive Officer, The Boca Raton
United States
Ad Tambourine One
All you need is one.

Some call it a website with a booking engine built in. Some call it a booking engine with a website built in. We call it One.

Tambourine
Tambourine
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
American Hotel & Lodging Association (AH&LA)
Press Release
June 4

The Hospitality Show Opens Registration for Industry Event Focused on Hotel Operations and Performance Optimization

The Hospitality Show, produced by Questex and AHLA, returns November 2–4, 2026 at Miami Beach Convention Center with speakers from Hilton, Accor, and Davidson Hospitality Group.

AH&LA Favicon
AH&LA
Miami Beach, United States
The Coldest Check-In: I Cried When I Realized Hotels Don't Want to See My Face Anymore
Opinion Article
June 4

The Coldest Check-In: I Cried When I Realized Hotels Don't Want to See My Face Anymore

A personal essay arguing that the removal of front desk staff in favor of tablets and virtual agents strips hotels of their core hospitality value, citing real examples from U.S. properties.

Nasir Zahir
By Nasir Zahir
United States
Asian American Hotel Owners Association (AAHOA)
Press Release
May 28

AAHOA Opposes AB 2721, Warns Bill Creates Legal Uncertainty and Operational Risk for California Hotels

AAHOA opposes California's AB 2721, which would require hotels to publicly disclose ICE and CBP reservations, citing legal liability, privacy concerns, and compliance burdens for small and independent owners.

Asian American Hotel Owners Association (AAHOA)
AAHOA
United States
American Hotel & Lodging Association (AH&LA)
Press Release
May 20

AHLA Statement on Passage of the Los Angeles Minimum Wage Amendments

AHLA CEO Rosanna Maietta welcomed LA City Council amendments to the hotel minimum wage law, calling it necessary relief amid rising costs and declining travel demand.

AH&LA Favicon
AH&LA
Los Angeles, United States
From Binders to Real-Time: How Hospitality America Rewired Operations for a Digital Era
Opinion Article
May 19

From Binders to Real-Time: How Hospitality America Rewired Operations for a Digital Era

Hospitality America shares how adopting Actabl's ProfitSword and Hotel Effectiveness across its Southeast portfolio cut GM admin hours, improved labor cost control, and boosted retention over 30 years.

Ryan Sistare
By Ryan Sistare, Vice President of Operations, Hospitality America
United States
Save dozens of hours of work
Podcast
May 18

How to prepare for hospitality’s AI future: Inside NAVIGATE 2026

A recap of Revinate's NAVIGATE 2026 conference in Phoenix, covering AI adoption strategies, the importance of clean guest data, and new product developments including automated call scoring.

Karen Stephens
Karen Stephens, Chief Marketing Officer, Revinate, Inc.
Phoenix, United States
YOTEL Washington DC Becomes First US Hotel to achieve Autism Speaks Autism Friendly Designation
Press Release
April 23

YOTEL Washington DC Becomes First US Hotel to achieve Autism Speaks Autism Friendly Designation

YOTEL Washington DC trained staff and redesigned rooms with quiet areas and specialized lighting to accommodate neurodiverse guests.

Yotel
YOTEL
Washington, United States
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
Newport Hospitality Group Hotels Earn Top Brand Honors Across Hyatt, Wyndham and Choice Portfolios
Press Release
April 14

Newport Hospitality Group Hotels Earn Top Brand Honors Across Hyatt, Wyndham and Choice Portfolios

Newport's hotels won top awards from Hyatt, Choice, and Wyndham, with some properties earning recognition for 8-10 consecutive years.

Newport Hospitality Group
Newport Hospitality Group
United States
U.S. Travel Association (USTA)
Press Release
April 14

Politics Created the TSA Crisis—Congress Can Fix It Through Reconciliation

U.S. Travel Association calls for three-year TSA officer funding through reconciliation to prevent recurring airport staffing crises and passenger delays.

U.S. Travel Association Favicon
U.S. Travel Association
United States
The Return of the Concierge: Why Human Judgment Still Defines Luxury Hospitality
HN Original
Interview
March 27

The Return of the Concierge: Why Human Judgment Still Defines Luxury Hospitality

InterContinental Seattle's Les Clefs d'Or concierge explains how human judgment and relationships remain essential in luxury hospitality despite AI advancement.

Angela Cooper in conversation with Henri Roelings
Seattle, United States
Climate Resilience for U.S. Hotels: 5 Ways Leaders Can Turn Weather Disruptions into Revenue Opportunities
Opinion Article
March 13

Climate Resilience for U.S. Hotels: 5 Ways Leaders Can Turn Weather Disruptions into Revenue Opportunities

The article presents five actionable strategies for U.S. hotels to convert weather disruptions into revenue opportunities, including dynamic pricing, flexible packages, and proactive guest communication.

Muhammad Tanveer
By Muhammad Tanveer, Author - The Sales Leadership Brief (Linkedin Newsletter), The Sales Leadership Brief
United States
A Quintessential Urban Historic Hotel with Fairmont Hotel Vancouver
Opinion Article
March 9

A Quintessential Urban Historic Hotel with Fairmont Hotel Vancouver

GM Adam Laker credits decentralized management and staff empowerment for maintaining four-star service across 557 rooms at 97% occupancy.

Adam MogelonskyLarry Mogelonsky
By Adam Mogelonsky and Larry Mogelonsky
Vancouver, Canada
Airport Hotel Revival Done Right at Sonesta LAX
Opinion Article
February 9

Airport Hotel Revival Done Right at Sonesta LAX

Sonesta LAX increased average length of stay to 1.7 nights after a $42M renovation by targeting weekend leisure travelers and local guests.

Larry MogelonskyAdam Mogelonsky
By Larry Mogelonsky and Adam Mogelonsky
Los Angeles, California, United States
Page 1 of 20
…

Latest Viewpoint

View all
HN Original
World Panel

Outsourced housekeeping - the panacea to all our housekeeping woes?

Soenke Weiss
By Soenke Weiss
Expert Views (6)
Silvia Kirkland Zese
Silvia Kirkland Zese

I have personally worked with a couple of third parties in the past, one that managed only the hiring process and the payroll portion, and one that actually managed the operations - under my team's supervision. I don't think it's fair giving an opinion based only on two precedents, but I can share I remember my experience when outsourcing operations as a challenging one.

View all Answers

Most Read

  1. The Hidden Taxes in Hotel Operations
  2. 6 Best Team Communication Apps for Hospitality Businesses in 2026
  3. From Theory to Practice: How Hotels Apply the Third Place Concept
  4. As AI Reshapes Hospitality, Authentic Human Connection Remains the Ultimate Differentiator
  5. The Death of the Department: Why the Hotel Org Chart Is a Revenue Structure, Not a Guest Structure

Most Read Authors

Tom Brown
Tom Brown
Principal Copywriter, Mews
Roger Allen
Roger Allen
Group Chief Executive Officer, RLA Global
Ted Jabara
Ted Jabara
Senior Vice President of Technical Systems, Meyer Jabara
Nasir Zahir
Nasir Zahir
Hospitality Net Contributor
Fred  Bean
Fred Bean
Founder & CEO, HotelPORT
What is Hospitality Net known for?
Online since 1994Three decades of industry trustStill the leading voice

Thanks for being here

Create an account to receive Hospitality Net’s daily briefing in your inbox.

Create Account

Upcoming Events

View all
The World’s 50 Best Hotels 2026
The World’s 50 Best Hotels 2026
Sep 14 - 18, 2026

Publish your news on HN

Join our global member community to amplify press releases, thought leadership, and more.

  • Gain global credibility with decision makers
  • Build lasting authority and industry trust
  • Always-On PR distribution and visibility
Become a Member
Agilysys logo
Bookboost logo
Booking logo
Cendyn logo
Dailypoint logo
Duetto logo
EHL logo
Glion logo
The #1
Independent Platform for the Hospitality Industry
Hospitality Net
Topics TechnologySales & MarketingDevelopmentHuman ResourcesMarkets & PerformanceFinanceSustainabilityWellness & WellbeingDesign & ArchitectureFood & BeverageOperations & StrategyGeneral Management
Navigation About Contact AI in HospitalityTVPodcastWorld PanelEvents HN OriginalsInsightsThematicsGlossaryHotel YearbookAboutContactRSS Privacy Policy Terms & Conditions
Directories AuthorsBrandsSchoolsArchitectsAssociationsConsultantsPR AgenciesSuppliers

Newsletter

Join our newsletter and be the first to receive the latest hospitality news, insights, and updates.

1995-2026 Hospitality Net™ – All rights reserved
Designed by
Hospitality Net