Skip to main content
Hospitality Net
Work with us
Home Following
AI in Hospitality TV Podcast World Panel Events
Advertisement

Case Studies

USA & CanadaOperations & Strategy
Pembroke Inn & Cloudbeds: Proof that independence looks good on the bottom line
Case Study
1 hour ago

Pembroke Inn & Cloudbeds: Proof that independence looks good on the bottom line

Toronto's 52-room Pembroke Inn cut OTA bookings from nearly 100% to 10-15% using Cloudbeds digital marketing tools, generating $263,000 in attributed revenue and saving an estimated $60-70K in monthly high-season OTA fees.

Cloudbeds Favicon
Cloudbeds
Toronto, Canada

Latest Viewpoint

View all
HN Original
World Panel

Outsourced housekeeping - the panacea to all our housekeeping woes?

Soenke Weiss
By Soenke Weiss
Expert Views (6)
Silvia Kirkland Zese
Silvia Kirkland Zese

I have personally worked with a couple of third parties in the past, one that managed only the hiring process and the payroll portion, and one that actually managed the operations - under my team's supervision. I don't think it's fair giving an opinion based only on two precedents, but I can share I remember my experience when outsourcing operations as a challenging one.

View all Answers

Subscribe to our Newsletter

Subscribing creates a free Hospitality Net account so you can manage your preferences.

Most Read

  1. Waldorf Astoria Bangkok elevates luxury guest experiences with IRIS digital ordering and guest directory
  2. Beyond Compliance: Why Hospitality Procurement Needs Independent Review
  3. Clarity Creates Confidence: The Cost of Overexplaining to Customers
  4. What’s on the Minds of Travel Buyers Today? | Buyer Buzz Insights from GBTA Convention 2026
  5. How Hotels Create Memorable Guest Experiences

Most Read Authors

Shep Hyken
Shep Hyken
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.
Karen Stephens
Karen Stephens
Chief Marketing Officer, Revinate, Inc.
Dylan Cole
Dylan Cole
Managing Director EMEA, Revinate, Inc.
Tom Brown
Tom Brown
Principal Copywriter, Mews
Prince Sanders
Prince Sanders
Hospitality Managing Director, Prince A. Sanders
What is Hospitality Net known for?
Online since 1994Three decades of industry trustStill the leading voice

Thanks for being here

Create an account to receive Hospitality Net’s daily briefing in your inbox.

Create Account

Upcoming Events

View all
The World’s 50 Best Hotels 2026
The World’s 50 Best Hotels 2026
Sep 14 - 18, 2026

Publish your news on HN

Join our global member community to amplify press releases, thought leadership, and more.

  • Gain global credibility with decision makers
  • Build lasting authority and industry trust
  • Always-On PR distribution and visibility
Become a Member
Agilysys logo
Bookboost logo
Booking logo
Cendyn logo
Dailypoint logo
Duetto logo
EHL logo
Glion logo
The #1
Independent Platform for the Hospitality Industry
Hospitality Net
Topics TechnologySales & MarketingDevelopmentHuman ResourcesMarkets & PerformanceFinanceSustainabilityWellness & WellbeingDesign & ArchitectureFood & BeverageOperations & StrategyGeneral Management
Navigation About Newsletter Work with us Contact AI in HospitalityTVPodcastWorld PanelEvents HN OriginalsInsightsThematicsGlossaryHotel YearbookRSS Privacy Policy Terms & Conditions
Directories AuthorsBrandsSchoolsArchitectsAssociationsConsultantsPR AgenciesSuppliers

Newsletter

Join our newsletter and be the first to receive the latest hospitality news, insights, and updates.

1995-2026 Hospitality Net™ – All rights reserved
Designed by
Hospitality Net