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Case Studies

USA & CanadaOperations & Strategy
Wyndham Grand Orlando Resort Bonnet Creek
Case Study
Yesterday

Wyndham Grand Orlando Resort Bonnet Creek

Wyndham Grand Orlando Resort Bonnet Creek deployed IRIS mobile ordering and digital guest directory, generating 350+ digital F&B orders per month within the first 3 months of go-live.

Iris Software Systems
IRIS
Orlando, Florida, United States
How CIVILIAN Hotel Uses Canary to Eliminate Lobby Lines in a Small Space
Case Study
4 days ago

How CIVILIAN Hotel Uses Canary to Eliminate Lobby Lines in a Small Space

CIVILIAN Hotel's 203-room NYC boutique property reduced front desk congestion by deploying Canary's kiosk, mobile check-in, digital authorizations, and guest messaging tools.

Canary Technologies
Canary Technologies
New York City, New York, United States
From $5K to $50K: How Williamsburg Lodge Increased Annual Upsell Revenue by 10x
Case Study
October 27

From $5K to $50K: How Williamsburg Lodge Increased Annual Upsell Revenue by 10x

Williamsburg Lodge grew upsell revenue from ~$5K/year to $6K/month after deploying Canary Technologies' Dynamic Upsells, streamlining check-in and expanding ancillary offerings.

Canary Technologies
Canary Technologies
Williamsburg, United States
Speedy Arrivals, Seamless Stays: How Hotel June Malibu Eliminated Wait Times With Canary's Mobile Key
Case Study
October 22

Speedy Arrivals, Seamless Stays: How Hotel June Malibu Eliminated Wait Times With Canary's Mobile Key

Hotel June Malibu cut check-in wait times from 7 minutes to zero using Canary Technologies' Mobile Key and Mobile Check-In, with over half of mobile check-ins now opting for a mobile key.

Canary Technologies
Canary Technologies
Malibu, United States
Hotel Covington Increases Average Check Size by 15% With Canary's F&B Mobile Ordering
Case Study
October 21

Hotel Covington Increases Average Check Size by 15% With Canary's F&B Mobile Ordering

Hotel Covington deployed Canary Technologies' F&B mobile ordering, AI messaging, and dynamic upsells, achieving a 15% increase in average check size at its 114-room Kentucky property.

Canary Technologies
Canary Technologies
Covington, United States
A Year of F&B Revenue in Just Two Months: Garden City Hotel's Success Story With Canary
Case Study
October 15

A Year of F&B Revenue in Just Two Months: Garden City Hotel's Success Story With Canary

Garden City Hotel generated $14K in F&B mobile ordering revenue in two months, matching a full year on its prior platform, after deploying Canary Technologies across its digital guest journey.

Canary Technologies
Canary Technologies
Garden City, United States
Union Square Plaza Hotel uses Cloudbeds’ open API to build technology around how the property actually operates
Case Study
October 14

Union Square Plaza Hotel uses Cloudbeds’ open API to build technology around how the property actually operates

Union Square Plaza Hotel's owner used Cloudbeds' open API to build custom AI-assisted rate and inventory management tools without a software development background, bypassing vendor roadmap constraints.

Cloudbeds Favicon
Cloudbeds
San Francisco, United States
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks
Case Study
October 8

How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks

Canary's kiosk and mobile check-in tools helped a 42-room West Virginia ski lodge capture OTA guest contact details and card-on-file data without 24/7 front desk coverage.

Canary Technologies
Canary Technologies
Snowshoe, United States
How Flanigan's Resort & Spa Boosted Ancillary Revenue by 57% With Canary's GMS
Case Study
October 7

How Flanigan's Resort & Spa Boosted Ancillary Revenue by 57% With Canary's GMS

Flanigan's Resort & Spa near Zion National Park achieved a 57% ancillary revenue uplift in its first year using Canary's GMS, with mobile check-in, digital upsells, and smart checkout cutting front desk friction.

Canary Technologies
Canary Technologies
Zion National Park, United States
Pembroke Inn & Cloudbeds: Proof that independence looks good on the bottom line
Case Study
September 3

Pembroke Inn & Cloudbeds: Proof that independence looks good on the bottom line

Toronto's 52-room Pembroke Inn cut OTA bookings from nearly 100% to 10-15% using Cloudbeds digital marketing tools, generating $263,000 in attributed revenue and saving an estimated $60-70K in monthly high-season OTA fees.

Cloudbeds Favicon
Cloudbeds
Toronto, Canada

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HN Original
World Panel

Outsourced housekeeping - the panacea to all our housekeeping woes?

Soenke Weiss
By Soenke Weiss
Expert Views (6)
Silvia Kirkland Zese
Silvia Kirkland Zese

I have personally worked with a couple of third parties in the past, one that managed only the hiring process and the payroll portion, and one that actually managed the operations - under my team's supervision. I don't think it's fair giving an opinion based only on two precedents, but I can share I remember my experience when outsourcing operations as a challenging one.

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