Rising legal exposure, health inspection failures, and leadership scandals illustrate why formal governance frameworks are now a strategic necessity for hotel operators of all sizes.
Marriott named Coca-Cola its global beverage partner across carbonated soft drinks, hydration, and functional beverages, with a phased rollout across guestrooms, restaurants, lounges, and events worldwide.
Conrad New York Downtown executive explores how concierges have evolved from gatekeepers to cultural curators who architect personalized experiences.
The Boca Raton's CEO explains how dividing a 1,000-room resort into five distinct hotels achieved Forbes Five-Star status and 20% ADR growth.
The Hospitality Show, produced by Questex and AHLA, returns November 2–4, 2026 at Miami Beach Convention Center with speakers from Hilton, Accor, and Davidson Hospitality Group.
A personal essay arguing that the removal of front desk staff in favor of tablets and virtual agents strips hotels of their core hospitality value, citing real examples from U.S. properties.
AAHOA opposes California's AB 2721, which would require hotels to publicly disclose ICE and CBP reservations, citing legal liability, privacy concerns, and compliance burdens for small and independent owners.
AHLA CEO Rosanna Maietta welcomed LA City Council amendments to the hotel minimum wage law, calling it necessary relief amid rising costs and declining travel demand.
Hospitality America shares how adopting Actabl's ProfitSword and Hotel Effectiveness across its Southeast portfolio cut GM admin hours, improved labor cost control, and boosted retention over 30 years.
A recap of Revinate's NAVIGATE 2026 conference in Phoenix, covering AI adoption strategies, the importance of clean guest data, and new product developments including automated call scoring.
YOTEL Washington DC trained staff and redesigned rooms with quiet areas and specialized lighting to accommodate neurodiverse guests.
Newport's hotels won top awards from Hyatt, Choice, and Wyndham, with some properties earning recognition for 8-10 consecutive years.
U.S. Travel Association calls for three-year TSA officer funding through reconciliation to prevent recurring airport staffing crises and passenger delays.
InterContinental Seattle's Les Clefs d'Or concierge explains how human judgment and relationships remain essential in luxury hospitality despite AI advancement.
The article presents five actionable strategies for U.S. hotels to convert weather disruptions into revenue opportunities, including dynamic pricing, flexible packages, and proactive guest communication.
GM Adam Laker credits decentralized management and staff empowerment for maintaining four-star service across 557 rooms at 97% occupancy.
Sonesta LAX increased average length of stay to 1.7 nights after a $42M renovation by targeting weekend leisure travelers and local guests.
Analysis covers regulatory changes in California, New York, Illinois, and Washington driving hotels toward bulk dispensers over traditional mini bottles.
The Global Business Travel Association, GBTA, the leading voice of the global business travel industry, welcomes the news that the United States Congress has passed a continuing resolution to reopen the government through January 30 and provide backpay to federal workers.
The 35th annual Housekeeping Olympics celebrating guest room attendants and environmental services workers took place in Las Vegas on Monday.