GBTA's Suzanne reflects on key themes from the 2026 Convention: record $1.71T global business travel spend forecast, value-driven trip prioritization, and the continued primacy of human support alongside technology.
Aimbridge takes over management of three historic boutique hotels in Wisconsin and Illinois owned by Gorman & Company, marking the developer's first transition to third-party hotel management.
Toronto's 52-room Pembroke Inn cut OTA bookings from nearly 100% to 10-15% using Cloudbeds digital marketing tools, generating $263,000 in attributed revenue and saving an estimated $60-70K in monthly high-season OTA fees.
Omni's Say Goodnight to Hunger campaign will double meal donations to Feeding America for every stay in September, surpassing 30 million total meals since launching in 2016.
Drawing on insights from GBTA 2025, a Minor Hotels executive argues that rising spend per trip, not trip volume, signals a shift toward intentional, high-value corporate travel that hotels must strategically address.
A case study of a Florida hotel where an executive housekeeper paid two ghost employees nearly $470K over four years, exposed only when a new AGM audited I-9 records on her first day.
The GM of Hilton Anaheim shares how a full-property renovation was used to align design, technology, and team performance, showing that operational efficiency, not aesthetics alone, drives lasting guest loyalty.
Malcolm Hotel GM Andrew Shepherd shares how reading body language in the first 10 seconds, leveraging guest data, and investing in 154 staff housing units drives exceptional guest experiences.
A case study from a 130-room Mid-Atlantic hotel shows how a new GM cut breakfast cost per occupied room by 21% in 90 days by addressing unauthorized access, chronic abusers, and untracked compensation.
Preferred Travel Group CEO Lindsey Ueberroth joins Revinate's Hotel Moment podcast to discuss why authentic, personality-driven independent hotels are outcompeting branded chains.
Gravity Haus CEO Jim Deters explains how a local membership program generates higher margins than rooms, flattens seasonal revenue curves, and doubles as a direct distribution channel across 13 properties.
Select Registry named finalists across 11 award categories for the 2026 Craft Lodging Awards, with winners to be announced at the National Meeting Conference on November 10, 2026 in Ponte Vedra, Florida.
The AHLA Foundation's NRFT Survivor Fund hit a $10M milestone, with nearly 30% more grants awarded in 2026 to 16 organizations nationwide combating human trafficking.
Boston's Newbury Guest House used roommaster's cloud PMS, direct booking engine, and AI-powered revenue management to compete with major hotel chains after a 2020 acquisition.
Pennsylvania's House Bill 1286 mandates human trafficking awareness training for hotel, motel, and short-term rental employees, with refresher training every two years and compliance verification for third-party booking platforms.
GBTA welcomed House passage of the SAFEGUARDS Act and One Stop Pilot Program Extension Act, which restore TSA security fee funding and reduce redundant international screening.
A Newport Hospitality Group VP of Capital Projects outlines how effective hotel capital planning goes beyond construction to protect asset value, guest experience, and long-term operational efficiency.
A narrative case study of an 180-room Atlantic coast hotel that lost roughly $12,000 annually for eight years due to linen diversion by a trusted housekeeping director, exposing the cost of single-person inventory control.
Rising legal exposure, health inspection failures, and leadership scandals illustrate why formal governance frameworks are now a strategic necessity for hotel operators of all sizes.
Marriott named Coca-Cola its global beverage partner across carbonated soft drinks, hydration, and functional beverages, with a phased rollout across guestrooms, restaurants, lounges, and events worldwide.