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costar
External Article
June 3, 2022

Gas Prices, Flight Cancellations Show We Need Better Rail Options

Over the last several months, Hotel News Now has run several stories about U.S. hoteliers’ high expectations for summer travel demand in all guest segments.

costar
HotelNewsNow
United States
Mike Oppenheim
Opinion Article
May 27, 2022

Good Doctors Do It - The Life of a Hotel Doctor

“I’m coughing my head off. My head is plugged. I have a fever. I’m on vacation, and I need something.” I’ve seen over 4,000 guests with respiratory infections. To the average hotel doctor, this is an easy visit. He arrives, performs the traditional exam, prescribes the traditional antibiotic, and accepts his fee and the guest’s thanks. What’s not to like?

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
ValuePenguin
Press Release
May 27, 2022

73% of Americans Plan to Travel This Summer – But Inflation Has Forced Some to Alter Their Plans

After a 2-year slump, summer travel is heating up. A new ValuePenguin Survey finds that 73% of Americans are ready to cross off coveted destinations from their bucket lists but not everyone is ready to splurge. Soaring costs and a lingering pandemic have some opting out and staying home.

ValuePenguin
ValuePenguin
United States
deloitte new
Press Release
May 25, 2022

Getting Back to Getaways: 2022 Deloitte Summer Travel Survey

As the COVID-19 pandemic moves through unpredictable ups and downs, intent to travel continues to climb higher. Unhindered by continued news about variants or by rising airfares and hotel rates, travel intent has reached a level that would have been high before the pandemic—46% of Americans are planning a trip involving stays in hotels or other types of paid lodging. Young Americans are traveling the most, but those over 55 are also dropping some of their hesitance to return to the roads and skies in greater numbers.

Deloitte Development LLP Favicon
Deloitte Development LLP
United States
Logo 'Choice Hotels International'
Press Release
May 20, 2022

Ascend Hotel Collection Adds to Lineup of Boutique Hotels

The growing Ascend Hotel Collection from Choice Hotels International, Inc. (NYSE: CHH) recently added three new properties to its global portfolio of resort, boutique and historic hotels: The Harborview in Port Washington, Wisconsin; The Crossroads Hotel – Newburgh in Newburgh, New York; and the 17 West Hotel in Tulsa, Oklahoma. In addition to providing upscale guests with the perfect respite from the hustle and bustle of daily life, each of the brand's newest additions – conveniently located within driving distance of nearby metropolitan areas – are owned and operated by longtime Choice franchise owners, further underscoring the brand's continued appeal and commitment to growth-minded hoteliers.

Choice Favicon
Choice
United States
Mike Oppenheim
Opinion Article
May 20, 2022

Sticking With the Errant Doctor - The Life of a Hotel Doctor

A guest had a flight in a few hours, explained the front desk manager of the Marina Marriott. His wife was ill and needed a doctor’s note to reschedule. How fast could I get there?

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Mike Oppenheim
Opinion Article
May 11, 2022

Searching for a Doctor on the Internet - The Life of a Hotel Doctor

If you get sick in a local hotel, you might google “Los Angeles hotel doctor.” My name turns up but only with links to my blog. I don’t have a web site. Nor do my long-established competitors.

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Ad Guide
The next-gen metrics that move hotel P&L

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Mews
Mews
Ad HITEC 2026
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Hospitality Financial and Technology Professionals (HFTP)
Hospitality Financial and Technology Professionals (HFTP)
Magnuson Hotels
Press Release
May 10, 2022

Magnuson Hotels Brand Flourishes in Crises by 'Helping People'

Magnuson Hotels co-founder and CEO Tom Magnuson is "superstitious" about setting growth numbers for the company's portfolio of branded and independent hotels.

Magnuson Hotels
Magnuson Hotels
United States
Mike Oppenheim
Opinion Article
May 4, 2022

Nearing the End of the Road - The Life of a Hotel Doctor

I have never denied being America’s most successful hotel doctor. No one has made as many visits (passing 18,000) or works at it exclusively. All others do it as a sideline.

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Logo 'Choice Hotels International'
Press Release
May 4, 2022

Choice Hotels Recognizes Franchisee Resilience And Chart How To 'GO' Into Next Era Of Growth At 66th Annual Convention

Embarking on its next era of growth and success, Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest lodging franchisors, is kicking off its 66th annual convention today in Las Vegas with more than 5,000 hotel owners, general managers and staff in attendance. Appropriately themed "GO," the three-day event will spotlight the countless stories of franchisee resilience and determination over the last few years, as well as the company's vision for the future of the business.

Choice Favicon
Choice
Las Vegas, Nevada, United States
Logo 'Choice Hotels International'
Press Release
April 29, 2022

Choice Hotels Awards MainStay Suites Franchise Agreements To Its Largest Privately Owned Extended Stay Franchisee

Choice Hotels International, Inc. (NYSE: CHH) has awarded two MainStay Suites franchise agreements to longtime Choice franchisee and multi-unit developer Gulf Coast Hotel Management, Inc. The latest signings add to Gulf Coasts' growing portfolio of extended stay properties, which now total 39 hotels and make them the largest privately owned extended stay franchisee in the Choice system.

Choice Favicon
Choice
Kansas, United States
Mike Oppenheim
Opinion Article
April 26, 2022

More Humor - The Life of a Hotel Doctor

“Bloating and nausea,” was the reply when I asked for the patient’s symptoms. Once I arrived at the Pasadena Hilton, I learned that, besides bloating and nausea, the guest was suffering hot and cold flashes, difficulty breathing, dizziness, and blurred vision.

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Mike Oppenheim
Opinion Article
April 19, 2022

More Worries - The Life of a Hotel Doctor

At the end of a visit, a guest showed me her credit card. I wrote its number at the bottom of my medical record form. Seeing this, the guest frowned

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Hotel And Leisure Advisors HLA
Opinion Article
April 15, 2022

Waterparks Riding a Recovery Wave in 2022

After two years of pandemic concerns that saw many waterparks remain closed throughout 2020 and suffer continued disruption in 2021, 2022 is anticipated to be a pivot back to normal for the industry. As vaccines are now widely available and COVID becomes endemic, waterparks are poised to capitalize on pent-up demand and return to pre-COVID performance levels. While 2021 saw robust growth in pricing at many properties, 2022 will see the industry open a number of expansions and new developments. Several large-scale projects will alter the waterpark landscape at both indoor and outdoor waterparks and continue to encourage properties to innovate and update to keep market share. A number of larger developments are planned for 2023 and beyond at waterparks and surf parks throughout North America.

David Sangree
By David Sangree, MAI, CPA, ISHC, is President of Hotel & Leisure Advisors, Hotel & Leisure Advisors (H&LA)
United States
Mike Oppenheim
Opinion Article
April 11, 2022

Why You Get Sick, Part 2 - The Life of a Hotel Doctor

Last week I explained the wrong reasons guests give for getting sick. Here are the correct ones. You get sick because:

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Ad HITEC 2026
Visit HITEC 2026 in San Antonio!

HITEC is the center for the latest conversations on hospitality technology. Come and see the technology shaping the industry.

Hospitality Financial and Technology Professionals (HFTP)
Hospitality Financial and Technology Professionals (HFTP)
U.S. Travel Association (USTA)
Press Release
April 7, 2022

Survey: 84% of Business Travelers Expect to Attend Conferences, Conventions or Trade Shows in Next Six Months

Key findings from a new survey reveal that 84% of business travelers expect to take at least one trip to attend conferences, conventions or trade shows in the next six months. The Quarterly Business Travel Tracker also revealed that, while less than one in 10 U.S. business travelers are uncertain if they would travel in the next six months, the top reason for uncertainty was that meetings and events are not occurring. Corporate policies restricting business travel was the second-highest reason for uncertainty.

U.S. Travel Association Favicon
U.S. Travel Association
United States
Mike Oppenheim
Opinion Article
April 1, 2022

Why You Get Sick - The Life of a Hotel Doctor

When I walk into a hotel room, guests often tell me why they fell ill. They also blame themselves. In both cases they’re usually wrong.

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
G6 Hospitality, LLC
Press Release
March 31, 2022

Motel 6 Unveils Top Pet-Friendly Road Trip Destinations Across The U.S.

Just in time for National Pet Day on April 11, Motel 6, proud sponsor of pets™, and BestPlaces have teamed up to help pet owners explore the country with their furry companions – many pets for the first time given the amount of time spent at home over the last two years.

G6 Hospitality, LLC
G6
United States
hihotels with brands
Press Release
March 30, 2022

hihotels Expands Reach of its Properties Through New Partnership with Getaroom

(ATLANTA, March 30, 2022) – hihotels by Hospitality International, a recognized leader in franchising of conversion and new-build hotels for economy lodging, is pleased to announce a partnership with Getaroom, which offers travelers access to competitive rates via its state-of-the-art hotel and lodging website and toll-free call center.

hihotels with brands
Hospitality International Inc
United States
Mike Oppenheim
Opinion Article
March 25, 2022

Having the Proper Credentials - The Life of a Hotel Doctor

A Brazilian woman had suffered abdominal pain off and on, but her doctor in Rio had found nothing abnormal, so she flew to the US where the pain returned.

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Page 9 of 20
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HN Original
World Panel

Outsourced housekeeping - the panacea to all our housekeeping woes?

Soenke Weiss
By Soenke Weiss
Expert Views (6)
Silvia Kirkland Zese
Silvia Kirkland Zese

I have personally worked with a couple of third parties in the past, one that managed only the hiring process and the payroll portion, and one that actually managed the operations - under my team's supervision. I don't think it's fair giving an opinion based only on two precedents, but I can share I remember my experience when outsourcing operations as a challenging one.

View all Answers

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