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USA & CanadaOperations & StrategyPage 9
Magnuson Hotels
Press Release
October 1, 2020

Magnuson Hotels expands California portfolio with Stone Villa Inn, San Mateo

San Francisco based hotel development & management company Stay Cal Hospitality has selected fast growing franchise alternative Magnuson Hotels to market and represent the Stone Villa Inn, San Mateo as a "By Magnuson Hotels" property.

Magnuson Hotels
Magnuson Hotels
San Mateo, California, United States
InterContinental Hotels Group (IHG)
Press Release
September 21, 2020

IHG partners with owner of the InterContinental® Houston – Medical Center to install IVP Air technology to combat COVID-19

The AAA Four Diamond InterContinental® Houston - Medical Center, located in the renowned Texas Medical Center, is taking further steps to enhance its approach to cleanliness by becoming the first hotel to use the innovative Integrated Viral Protection (IVP) Bio Defense Indoor Air Protection Filtration System. The IVP Air heated-air filtration system is a mobile, plug-and-purify device designed to eliminate SARS-CoV-2, anthrax spores and other airborne contaminants through a heated filter that does not impact the temperature of the ambient air.

IHG Hotels & Resorts
IHG
Houston, Texas, United States
OYO Rooms
Press Release
September 10, 2020

OYO Hotels reiterates its commitment to the US; Elevates Kasra Moshkani to lead business as it shows stable signs of recovery

OYO Hotels, one of the world's leading hotel chains, today announced that Kasra Moshkani has been named as its head of business in the United States. Moshkani, who has overseen OYO's Eastern US business as Region Head since October 2019, will lead the US business, with support from Abhinav Sinha, who will focus more on his role as Global COO of OYO Hotels & Homes. Kasra took on this new role starting September 1, 2020.

OYO Rooms
PRISM (formerly Oravel Stays Ltd.)
United States
AJ Capital Partners
Press Release
September 10, 2020

Graduate Hotels® Launches Graduate Cares® Program

As Graduate Hotels continues to reopen locations across the country, the company has taken additional steps to ensure the health and safety of its guests and associates through its Graduate Cares® program. Created in partnership with top medical professionals at the Cleveland Clinic and cleaning and disinfection experts from P&G Professional, the away-from-home division of Procter & Gamble, and the American Hotel & Lodging Association (AHLA), Graduate Cares was designed to meet the standards of the industry's most trusted experts and rethinks the end-to-end cleaning and guest interaction procedures.

Aj Capital Partners
AJ Capital Partners
United States
American Hotel & Lodging Association (AH&LA)
Press Release
August 26, 2020

Survey: Frequent Travelers Cite Priorities For Hotel Stays

A new national survey commissioned by the American Hotel & Lodging Association (AHLA) conducted by Morning Consult shows that a number of improvements to health and sanitation protocol at U.S. hotels would have considerable impact on guests' comfort levels staying there, with the top three including face coverings for employees (87% a lot/some impact) and guests (85%), suspending daily housekeeping of rooms (86%), and utilizing technology to reduce direct contact (85%), are the top priorities among frequent travelers to staying in hotels during this pandemic. These priorities align with AHLA's Safe Stay Guest Checklist and CDC recommendations distributed on behalf of the industry.

AH&LA Favicon
AH&LA
United States
Asian American Hotel Owners Association (AAHOA)
Press Release
August 19, 2020

Travel Channel Star & Industry Expert Anthony Melchiorri Calls on Congress to Save Hotel Industry

Anthony Melchiorri, CEO of Argeo Hospitality, host of Travel Channel's Hotel Impossible and one of the hospitality industry's top podcast, Anthony Melchiorri Live, appealed to Congress to address the liquidity crisis facing the nation's hotel owners as a result of the Covid-19 pandemic.

Asian American Hotel Owners Association (AAHOA)
AAHOA
United States
Logo 'Choice Hotels International'
Press Release
August 17, 2020

Choice Hotels' Midscale And Upper Midscale Brands Outpace Industry In First Half Of 2020

Known for their segment leadership, all of Choice Hotels International, Inc.'s (NYSE: CHH) popular select service midscale and upper midscale brands saw material year-over-year revenue per available room (RevPAR) and average daily rate (ADR) index gains versus local competitors through the second quarter of 2020. The company expects this trend to continue as leisure travel bounces back faster than business travel amidst the pandemic environment, with leisure travel now comprising over 80% of room nights across the Choice Hotels portfolio.

Choice Favicon
Choice
United States
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Magnuson Hotels
Press Release
July 28, 2020

New York’s M&R Hotel Management, Magnuson Hotels rebrand 285 room New Jersey conference center

M&R Hotel Management, a top US management company with operations across 5 states, has selected Magnuson Hotels, the fast-growing franchise alternative, to rebrand its 285 room Magnuson Grand & Conference Center Somerset-Bridgewater located in New Jersey.

Magnuson Hotels
Magnuson Hotels
Somerset, New Jersey, United States
U.S. Travel Association (USTA)
Press Release
July 17, 2020

Americans Are Hitting the Roads and Heading to National Parks

Since the beginning of the pandemic, key consumer sentiment surveys have indicated that Americans will hit the road this summer and head to destinations that allow for physical distancing, such as national parks.

U.S. Travel Association Favicon
U.S. Travel Association
United States
California Hotel & Motel Association
Press Release
July 8, 2020

Study: SF Cleaning Ordinance To Cost Hotels $47 Million

The San Francisco Board of Supervisors' Healthy Buildings ordinance will cost San Francisco's 215 hotels $220,000 each adding more than $47 million in annual industry costs, extending hotel closures and extending joblessness for 15,000 employees, according to an independent analysis of the ordinance's cleaning mandates.

California Hotel & Motel Association
CH&LA
California, United States
American Hotel & Lodging Association (AH&LA)
Press Release
July 7, 2020

Hotel Industry Launches Training Course To Advance Safe Stay Guidelines

To further expand the hotel industry's Safe Stay initiative, the American Hotel & Lodging Association (AHLA) today announced COVID-19 Precautions for Hotels, an online course developed in partnership with the American Hotel & Lodging Educational Institute (AHLEI) and created to help hotels train their staffs on the enhanced safety and cleanliness guidelines. The new training course was created in consultation with the AHLA's Safe Stay Advisory Council and represents a united industry approach around the Safe Stay guidelines endorsed by all major U.S. hotel brands, hospitality associations in 50 states and Canada, and thousands of hotel properties across the country committed to ensuring the health and safety of guests and employees while continuing to provide outstanding service.

AH&LA Favicon
AH&LA
United States
Caesars Entertainment, Inc.
Press Release
June 25, 2020

Caesars Announces Universal Mask Policy In All Properties

LAS VEGAS - Caesars Entertainment Corporation (NASDAQ: CZR) ("Caesars", "Caesars Entertainment" or the "Company") today announced that everyone indoors at its properties across the Caesars network will be required to wear masks at all times, except when eating or drinking. The updated mask policy becomes effective on June 24, 2020 at 12 p.m. Pacific Time and applies to all employees, vendors, contractors, guests and passersby in properties. Previously, all employees plus guests at table games were required to wear masks at Caesars properties.

Caesars Entertainment, Inc.
Caesars
United States
MGM Resorts
Press Release
June 25, 2020

MGM Resorts International Announces Nationwide Mask Policy

LAS VEGAS, - MGM Resorts International (NYSE: MGM) today announced that it will require masks for all guests and visitors inside public spaces at every MGM Resorts property in the United States. The Company previously required all employees to wear masks, while guest and visitor mask requirements were based on local regulations.

MGM Resorts
MGM Resorts International
United States
Travel Leaders Network
Press Release
June 9, 2020

Savvy Travelers Booking 2020 Vacations, Travel Leaders Survey Finds

A Travel Leaders Network survey of nearly 2,700 frequent travelers found that half are starting to make finite plans for their next vacation or have already made plans, while the other half say they are dreaming of when they can travel again. Fifty percent of those surveyed said they plan to take their next vacation in 2020.

Travel Leaders Network
Travel Leaders Network
United States
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OYO Rooms
Press Release
June 4, 2020

OYO launches the 'Scrubbed Clean' program in line with the CDC and AHLA Safe Stay guidelines to combat COVID-19 in North America

OYO Hotels, one of the world's leading hotel chains, has developed the 'Scrubbed Clean' program with a set of recommendations to ensure that all its hotels in the US comply with the US Centers for Disease Control and Prevention (CDC) guidelines to ensure health and safety for everyone involved. A clean, safe, and hygienic environment for hotel guests and employees is now more important than ever.

OYO Rooms
PRISM (formerly Oravel Stays Ltd.)
United States
Logo 'Drury Hotels'
Press Release
June 2, 2020

Drury Hotels announces new protocols and partnership with Ecolab

Drury Hotels Company is partnering with Ecolab Inc. - a global leader in hygiene and infection prevention solutions for the hospitality industry - to keep its guests and team members safe. In this collaborative effort, Drury will use Ecolab products as part of enhanced cleaning and disinfecting procedures in its more than 150 hotels nationwide.

Logo 'Drury Hotels'
Drury Inns
United States
MGM Resorts
Press Release
May 29, 2020

MGM Resorts Announces Opening Dates For First Las Vegas Properties

LAS VEGAS, MGM Resorts International (NYSE: MGM) ("MGM Resorts") announced its planned June 4 reopening of Bellagio, New York-New York, MGM Grand Las Vegas and The Signature, following the closure earlier this year of all of its U.S. properties amidst the coronavirus crisis. At opening, amenities at all properties will be limited. As demand for the destination builds, additional venues within these resorts will open and other MGM Resorts properties on The Strip will reopen.

MGM Resorts
MGM Resorts International
Las Vegas, Nevada, United States
American Resort Development Association (ARDA)
Press Release
May 29, 2020

ARDA & ARDA-ROC Release Best Practices & Recommended Guidelines for Resorts

The American Resort Development Association (ARDA) and the ARDA-Resort Owners' Coalition (ARDA-ROC) today released their recommended guidelines to help define the role of the timeshare industry in promoting the health and safety of owners, guests and employees. These recommendations are developed based on COVID response leading practices and are intended to complement, but not replace, those of state and local authorities.

American Resort Development Association Arda
ARDA
United States
Asian American Hotel Owners Association (AAHOA)
Press Release
May 21, 2020

America’s Hotel Owners Detail Priorities for CARES Act 2.0

As Congress considers additional stimulus legislation to address the economic and health fallout of the COVID-19 pandemic, AAHOA highlighted specific steps lawmakers can take to help the hotel industry in a letter to Congressional leadership. The letter, also signed by AHLA, the Latino Hotel Association, and the National Association of Black Hotel Owners, Operators & Developers, outlined five key areas where congressional action can help speed the industry's recovery while ensuring the health and wellbeing of hospitality workers and guests. These include provisions to benefit employees, safe harbor provisions for hotels, industry solvency, technical corrections to Small Business Administration (SBA) loan programs, and the incentivization of travel and tourism.

Asian American Hotel Owners Association (AAHOA)
AAHOA
United States
MMGY logo
Press Release
May 19, 2020

As States Begin Opening Up, Survey Shows Travelers Expecting to Stay Closer to Home Over the Next Six Months

The latest findings of the Travel Intentions Pulse Survey, conducted by MMGY Travel Intelligence, reveal just 36% of U.S. travelers intend to take a domestic leisure trip in the next six months. When asked about traveling after the pandemic subsides, the preference is to still travel domestically and closer to home. Fifty-seven percent of travelers say that following the pandemic they are more likely to book travel to U.S. destinations, and 43% expect to travel to destinations closer to home.

MMGY logo
MMGY Global
United States
Page 9 of 20
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HN Original
World Panel

Outsourced housekeeping - the panacea to all our housekeeping woes?

Soenke Weiss
By Soenke Weiss
Expert Views (6)
Silvia Kirkland Zese
Silvia Kirkland Zese

I have personally worked with a couple of third parties in the past, one that managed only the hiring process and the payroll portion, and one that actually managed the operations - under my team's supervision. I don't think it's fair giving an opinion based only on two precedents, but I can share I remember my experience when outsourcing operations as a challenging one.

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