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Signia by Hilton Atlanta
External Article
September 18, 2024

From exclusive to inviting: How approachable luxury is transforming hospitality

Luxury hospitality is back and booming. According to a 2024 McKinsey & Company report, demand for upscale tourism and hospitality is expected to grow faster than any other travel segment. However, as this industry continues to evolve, so does the modern traveler and the type of stay they are looking for.

Fast Company logo
fastcompany.com
United States
hertelier.com
External Article
May 10, 2023

2023 AHLA ForWard Conference: Better Than Ever

The 2023 AHLA ForWard Conference in Chicago brought together over 600 women in the hospitality industry who were excited to learn from, encourage, and support each other. The conference's mood was incredibly upbeat, with participants buoyed by the sense of community and shared experiences. Here's a brief summary of some of the most inspiring moments of the conference from hertelier correspondents Lan Elliott of DEI Advisors and Gloria Kennett of Hyatt Hotels & Resorts.

hertelier.com
hertelier.com and AH&LA
United States
costar
External Article
May 3, 2023

Cost Concerns Creep Up for Travelers, Forcing Hoteliers To Rethink Rate Strategies

After a period when consumers were prioritizing spending on travel and experiences regardless of the expense, hotels in some markets are now beginning to see that trend slow down as inflation persists.

costar
HotelNewsNow
United States
skift.com
External Article
January 28, 2023

A Third of Americans Plans to Cut Back on Travel Spending This Year: New Skift Research U.S. Travel Tracker

Travel is picking up in the U.S. In December, 55 percent of Americans traveled, 10 percentage points higher than the same time last year. However, the number of respondents who travelled decreased by 2 percentage points in December compared to September indicative of typical seasonality in travel with the winter season commencing.

skift.com
skift
United States
costar
External Article
January 28, 2023

Remote Work, Growing Retiree Population Drive Hotel Demand

Three trends give U.S. hoteliers confidence that demand for hotel rooms will continue to grow this year: remote work, rising wages and a larger population of retirees.

costar
HotelNewsNow
United States
forbes.com external
External Article
December 1, 2022

Is The Future Of Travel Really The Three-Star Hotel?

Like Hollywood, travel is a glamor industry. Pictures of people on sunny beaches, partying on Las Vegas pool decks, clinking glasses aboard cruise ships or splashing in crystal-clear waters from Bali to Bermuda are designed to do only thing: sell travel and experiences.

forbes.com external
Forbes
United States
huffingtonpost.com
External Article
August 11, 2022

How Hotels Are Trying To Entice Travelers To Return

From this summer’s air travel chaos to staffing shortages in hospitality sectors around the world, the impact of the COVID-19 pandemic on travel persists to this day.

huffingtonpost.com
huffingtonpost.com
United States
Ad Guide
The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 

Mews
Mews
Ad Tambourine One
All you need is one.

Some call it a website with a booking engine built in. Some call it a booking engine with a website built in. We call it One.

Tambourine
Tambourine
robbreport.com
External Article
May 17, 2022

This NYC Hotel Is the First in the US to Offer Bookings Via NFT

Crypto owners looking to combine their digital assets with something in the real world have a new option: Take a vacation.

robbreport.com
robbreport.com
New York, New York, United States
reuters.com external
External Article
May 16, 2022

OTAs flex marketing muscle to lure travelers seeking sun and sand

U.S. travel booking firms are spending heavily on marketing to get more people to book flights and accommodation on their apps and websites as they look to make the most of a post-pandemic boom in tourism during the upcoming summer season.

reuters.com external
reuters.com
United States
costar
External Article
April 19, 2022

CEO's Advice to Hotel Owners and Operators: Stop Wasting Money on Online Travel Agencies

Being a successful owner and operator of hotels is simple, said Tyler Morse, chairman and CEO of MCR Development.

costar
HotelNewsNow
United States
travelweekly.com
External Article
April 8, 2022

Destinations are using geolocation data to manage tourism growth

With the pandemic having heightened concerns about overtourism, some destination marketing organizations are turning to geolocation data to find creative solutions.

Travelweekly Favicon
travelweekly.com
United States
nerdwallet
External Article
March 30, 2022

The Majority of Americans Plan to Travel in 2022

Traveling during the COVID-19 pandemic is still a divisive topic for some Americans. In the post-vaccine era, some Americans are making travel plans, while others continue playing it safe. Regardless of where they stand on travel, over half of Americans (62%) agree they would feel more comfortable traveling if certain COVID-19 precautions were in place, according to a new NerdWallet survey conducted online by The Harris Poll.

nerdwallet
nerdwallet
United States
Ad Tambourine One
All you need is one.

Some call it a website with a booking engine built in. Some call it a booking engine with a website built in. We call it One.

Tambourine
Tambourine
costar
External Article
February 17, 2022

At Hotels, Thursday Is Now a Check-In Night

At the latest Americas Lodging Investment Summit, Stephanie Linnartz, president of Marriott International, noted that hotel managers used to refer to Thursday as checkout night, the day of the week when business travelers typically returned home. But since 2021, she noted, that has changed. Now Thursday has become a check-in night, thanks to leisure travelers continuing to dominate hotel stays.

costar
HotelNewsNow
United States
costar
External Article
February 8, 2022

Hotel Brand CEOs Say Value of Branding Lies in Consistency

At a period when many hoteliers are hyper-focused on preserving profits, many may be wondering whether the fees paid to brands are still ultimately worth it.

costar
HotelNewsNow
United States
travelweekly.com
External Article
February 1, 2022

Hoteliers adjust loyalty programs to attract and engage leisure travelers

Judging from discussions at the Americas Lodging and Investment Summit, 2022 will be a year of widespread changes to hotel loyalty programs, and there will be fierce competition to enlist new members.

Travelweekly Favicon
travelweekly.com
United States
The Vacationer
External Article
November 30, 2021

122 Million American Adults (47%) to Travel for Christmas 2021 According to a Survey By The Vacationer

A new survey from The Vacationer (https://thevacationer.com/christmas-travel-survey-2021/) shows 122 Million American adults (47.39%) plan to travel for Christmas/Hanukkah/Kwanzaa this year. Of those traveling to a vacation destination or gathering, 12.72% will do it primarily by plane. Nearly 35% will travel 100 miles or more to attend their gathering.

The Vacationer
The Vacationer
United States
costar
External Article
November 2, 2021

Hotels in Major US Markets Unlikely To Get Convention Boost in Late 2021

Hoteliers with properties in major U.S. convention markets are not experiencing the usual fall-season pickup in demand from attendees, and are unlikely to match pre-pandemic performance amid continued travel restrictions and vaccine mandates.

costar
HotelNewsNow
United States
costar
External Article
October 28, 2021

Recruiting for Hotel Revenue Roles Escalates to 'Salary and Wage War'

As demand for the hotel industry ramped up, so has demand for revenue experts to sort through the data of that demand and maximize rates and profitability.

costar
HotelNewsNow
United States
The Vacationer
External Article
August 16, 2021

137 Million American Adults (53%) to Travel for Labor Day 2021 Despite 75% Concerned About the Delta Variant According to a Survey by The Vacationer

A new survey from The Vacationer (https://thevacationer.com/labor-day-travel-survey-2021/) shows 137 Million American adults (53%) plan to travel for Labor Day this year. Despite the increase in travel from the Fourth of July, 75% (194 million adults) say Covid-19 and the Delta variant is either a big concern or a slight concern when considering Labor Day plans.

The Vacationer
The Vacationer
United States
nytimes.com external
External Article
July 26, 2021

What’s the Price of an Uncleaned Hotel Room?

When Alex Diaz was furloughed last March, along with most of his colleagues, he did not expect to be back anytime soon.

nytimes.com external
nytimes.com
United States
Page 1 of 20
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Latest Viewpoint

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HN Original
World Panel

When an agent books a hotel, who decides where the booking lands?

Henri Roelings
By Henri Roelings
Expert Views (14)
Erik Muñoz
Erik Muñoz

The hotel is the company actually providing the room. If the price and conditions are the same, the AI agent should book directly with the hotel instead of through a middleman like Booking.com. Direct booking can give guests: better prices loyalty points and perks easier changes and cancellations more accurate information better customer support.

View all Answers

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  5. Google just told us how to show up in AI search. Hoteliers, take note.

Most Read Authors

Markus  Busch
Markus Busch
Editor/Publisher, hospitality.today
Max Starkov
Max Starkov
Hospitality & travel technologist and digital strategist, Hospitality Net
Cendyn's editorial team
Cendyn's editorial team
Cendyn, Cendyn™
Emma Näpänkangas
Emma Näpänkangas
M.Sc. Student in Hospitality Management, EHL
Andrew Paul
Andrew Paul
Managing Director, Americas Great Resorts
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