Appointments

Terra Orndorff has been appointed as Director of Wellness at Chateau Elan Winery & Resort

Chateau Elan Winery & Resort announces the appointment of Terra Orndorff as the new director of wellness for its recently renovated luxury spa. With extensive experience in the spa industry, Orndorff brings a new level of expertise to the resort's award-winning spa, overseeing and implementing a comprehensive wellness program that promotes the physical and mental well-being of guests. She will also lead a team of wellness professionals, providing guidance, support, and training to ensure exceptional service delivery.

Nathalie Delclos has been appointed as Vice President, Global Spa & Wellness at Accor

Effective 31 August 2023, Nathalie will report to Guy Heywood, Senior Vice President, Operations, Raffles & Orient Express. Based in Paris, Nathalie will oversee the spa strategy and wellness initiatives for both brands while upholding global well-being standards. Nathalie joins Raffles & Orient Express from her most recent role as Spa Director at Ritz Paris. Her career began with Chef Gordon Ramsay at his London restaurant, Aubergine. Nathalie went on to work with numerous luxury hospitality brands, including Relais et Châteaux, Four Seasons, Spa Thémaé, and Hotel George V Palace Four Seasons in Paris, where she spent seven years overseeing the hotel's spa.

Osa Mallo has been appointed as Spa Director at Hotel Effie

Hotel Effie, the boutique luxury hotel managed by Highgate at Sandestin Golf and Beach Resort, has announced the appointment of Osa Mallo as its new Spa Director. Mallo will oversee Spa Lilliana, the hotel's serene wellness utopia featuring 10 spacious and well-appointed treatment rooms, the only coed relaxation lounge in the region, private men's and women's locker rooms and relaxation areas, a hair and nail salon, and a retail boutique.

Peter Anderson has been named Managing Director, Wellness Practice Leader at HVS

HVS, a globally recognized hospitality consulting firm, is pleased to announce that Peter Anderson is joining HVS as a Managing Director and our Wellness Practice Leader within the Americas region. HVS is the largest consulting firm dedicated exclusively to the hospitality industry's life cycle, with about 40 offices in the United States. Peter brings a unique blend of property development, feasibility analysis, and innovative wellness practices to this role. He can offer HVS hospitality clients wellness solutions that are designed to engage and delight customers, while ensuring they are fiscally sound investments. He has conducted engagements where wellness components have enhanced property value as much as 40%.

Rianon Cepriano has been appointed as Spa Director at Spa Evangeline at Epicurean Hotel, Autograph Collection

Epicurean Hotel recently announced the addition of Rianon Cepriano as Spa Director of Spa Evangeline located in the 137-room boutique hotel in the trendy Hyde Park historic district of South Tampa. Cepriano will oversee day-to-day operations of the spa, including the treatment menu and special promotions, staff management and training, spa product lines and retail. Cepriano will also serve as Area Director of Arch Amenity Group (formerly WTS International), the company that manages Spa Evangeline. She will oversee sister spas in Clearwater, St. Petersburg and Tampa.

Maureen Vipperman has been appointed as Director of Spa & Wellness at The Rittenhouse

The Rittenhouse, a member of Leading Hotels of the World and the first and only independent Forbes Five-Star Hotel in Philadelphia, today introduced Maureen Vipperman, The Rittenhouse Spa & Club's new director of spa and wellness. Passionate about treatment innovation and providing a top-tier guest experience, Vipperman brings more than two decades of expertise to her role with emphasis on programming development and maintaining the standard of luxury and excellence the urban wellness retreat is known for.

Sheen Mahmud has been appointed as Spa Director at JW Marriott Tampa Water Street

With over a decade of experience in the health, wellness and spa community, Sheen Mahmud will oversee the Spa by JW®'s offerings. She previously held multiple positions at other Marriott properties in West Palm Beach and Pompano Beach. Mahmud, a graduate of Florida Atlantic University, previously served as Spa Director at the Epicurean Hotel, a Marriott Autograph Collection.

Irene Campaña has been appointed as SPA & Wellness Director at

Casa de Campo Resort & Villas, the most exclusive and prestigious of Caribbean living located outside the city of La Romana, is pleased to announce the appointment of Irene Campaña as Director of the property's brand-new state-of-the-art SPA and Wellness center, opening in May 2023.

Shane Upson has been appointed as Director of Spa and Wellness at Lapis, the Spa at Fontainebleau Miami Beach

Fontainebleau Miami Beach's leadership team continues to grow with the announcement that respected hospitality leader Shane Upson has been appointed Director of Spa and Wellness for Lapis, the Spa at Fontainebleau Miami Beach. Mr. Upson, who is only the second appointed Director of Spa in the history of Fontainebleau, will lead the resort's spa and wellness programming into the future with a pulse on the hottest wellness trends while continuing to have a strong connection to the spa's existing values and traditions.

Ruben Toral has joined QUO as Director of Healthcare + Wellness

QUO is expanding into healthcare and wellness. To lead this initiative, QUO CEO David Keen has appointed Ruben Toral as the new Director of Healthcare. Ruben is an industry veteran with over 25 years of experience building businesses, brands and physician networks in Asia, Latin America and the Middle East. He is best known as a thought leader in medical tourism and for his seminal work as Marketing Director of Bumrungrad International Hospital from 2001-2007. David took this pivotal step to capitalise on tremendous growth opportunities in healthcare and expanded synergies within QUO's hospitality and tourism branding campaigns. "Healthcare and wellness are future-forward, growth industries, and QUO wants to be the branding agency of choice for hospitals, clinics and hospitality companies in Asia and the Middle East." Knowing from experience that branding is essential to building enterprise value, institutional reputations and consumer trust, Ruben agrees. "Healthcare is a trust-driven industry, and if you build trust you create value."

Jackie Collens has been appointed as Director of Sales & Marketing at The St. Regis Chicago

As Director of Sales and Marketing, Collens is responsible for exceeding guestroom and catering sales, revenue, and marketing goals. Collens brings two decades of experience from flagship, luxury hotels throughout New York City. Collens held leadership positions at the famed Waldorf Astoria and Towers as well as The St. Regis New York. Previously, she was the Asset Manager for Ty Warner, owner of Four Seasons Hotel New York. These iconic hotels further validate her invaluable industry experience and deep insight into the luxury marketplace.

Melissa Mosher has been appointed as Spa Director at Snow King Resort

With the resorts new 9,000 square foot Grand View Spa ready to debut in May 2023, Mosher brings more than 30 years of industry experience to her new role as Spa Director. Having travelled extensively around the world studying wellness, massage and bodywork therapy, Mosher is a licensed massage and RYT yoga instructor, and is affiliated with the NCBTMB, giving her national accreditation to teach massage continuing education classes. She also specializes in family herbalism and aromatherapy counsel. Prior to joining Snow King Resort's Grand View Spa, she was a massage and bodywork therapist and yoga instructor at Keystone Lodge & Spa in Colorado. She's held similar positions throughout Colorado Springs and was the Massage Program Director and full time instructor for the College of Wilmington, in North Carolina.

Sharon Saint Amand has been appointed as Director of Spa & Retail at The Ritz-Carlton, St. Thomas

The Ritz-Carlton, St. Thomas is pleased to announce the appointment of Sharon Saint Amand as the property's new Director of Spa & Retail. With a hospitality industry career that spans more than 20 years, Saint Amand's seasoned leadership and expertise will allow the property to further its position as one of the Caribbean's top wellness resorts. Her unique skillset will bolster the launch of new and unique guest offerings that speak to top trends sought out by today's luxury traveler.

Michelle Guida has been appointed as Club Manager at Athletic Club at The Westin Riverfront Resort & Spa Avon, Vail Valley

Guida is rejoining East West Hospitality after previously serving as the Fitness Desk Supervisor at the Athletic Club at The Westin for more than two years. A graduate of Colorado State University, Guida has also served as a Human Resources Executive Team Leader for Target and an Office Manager for Coldwell Banker. An avid adventurer, Guida recently returned from spending a year in Spain.