In this episode we speak with Tammy Pahel, Chief Wellness Officer at Alchemy Resorts about the growing impact of wellness on travel, how to use wellness to personalize experiences in the ways travelers want, and how leaders can use wellness strategies to improve the staff experience.
With demand for spa services outpacing resources available to deliver them, it is increasingly vital for spa operators to optimize how they align staff and service reservations to optimize revenue and profit per time booked.
If you don’t make time for your wellness, then you will be forced to make time for your illness. This catchy phrase underpins the widespread growth of the myriad practices falling within the broad, and quite ambiguous, banner that is wellness.
The uncertainty and instability of the past several years have increased the level of stress in employees. In correlation to this, the health and wellness tourism market is growing. Indeed, the Global Wellness Institute expects that wellness tourism expenditures will likely hit $1.3 trillion by 2025.
In this ongoing column on the growth of wellness as a profit center for hotels, one concurrent trends to be cognizant of is the aging of the baby boomer generation – ostensibly the wealthiest to date that is, at present, entering the prime travel years of early retirement. This generational shift intersects with the longevity revolution in many interesting ways that hotels can capitalize upon.
Supporting its core brand pillar of creating a life in balance through mindfulness, Miraval Resorts & Spas, an original thought leader in wellbeing, today announced details of its 2023 brand collaborations. With emphasis on mental wellbeing, mindfulness and inclusivity in travel and hospitality, 2023 highlights include continued collaboration with the National Alliance on Mental Illness (NAMI) and the introduction of a new collaborative relationship with Dr. Alfiee Breland-Noble, founder of BIPOC mental health nonprofit The AAKOMA Project. Promoting workplace-wellness and self-care culture among colleagues, these thoughtfully selected brand collaborations bring a heightened focus on profoundly and positively impacting colleagues' wellbeing, empowering them to be even better equipped to provide exceptional service to Miraval guests.
The benefits of a medical services located within a resort or hotel property are well founded. With an aging society and with travel and tourism set to increase post COVID-19, partnering with an onsite medical clinic franchise could strongly benefit a hotel. Now, a new medical App promoted by lodging properties, allows a domestic or international traveler with preexisting medical conditions, or with young children traveling to have increased confidence and ease of mind when traveling.
The wellness industry is diverse, dynamic – and, therefore, complex.
As more health care facilities grow to become “medical campuses” and medical meccas for care, they emulate hotels in their quality and delivery of health and wellness (H2H) services. Many build hotels or have partner hotels for medical guests and tourists on their health campuses. An innovative approach for blending hospitality and health care can be found in Orlando, where the RosenCare model could boost lodging revenue by using medical travel to the United States. In fact, in medical centers and hospitals, after the procedure (surgery or other treatment), approximately 75% of the services provided to patients are hospitality/hotel-related services (H2H) including dining, environmental, transportation, front desk, educational, and entertainment services.
Entering yet another unprecedented travel period with a looming recession and the sputtering end of the post-pandemic travel recovery, there are nevertheless a myriad of trends that are strongly converging to offer hotels a path to profitability no matter the economic climate. In this case, we are talking about the growth in demand for wellness products as well as the emergence of newer search platforms to cut through the exhaustion of digital noise in the travel space.
The world is full of experiences, big and small. In travel, there’s a lot of focus on the peak experiences like that instagrammable moment at the top of Mt. Everest. But micro-experiences may be more important, not only for our health and well-being, but for our humanity too. Plus, it can supercharge customer loyalty with brands.
Although many companies are asking teams to return to the workplace, the digital nomad market continues to see strong growth.
With global tourism predicted to reach 80% to 95% of pre-pandemic levels in 2023, registrations and the speaker roster for March 2 & 3, Women in Travel & Hospitality (TIEWN) Conference at the Westlake Village Inn in Los Angeles County both reflect that vibrancy.
Prioritizing health, nutrition and wellness are a long-term trend, but how can any hotelier distill this multi-decade progression into one or two action items that can elicit measurable results over the next few quarters? You may not have a spa or capex for wholly new programming, so start small and start with F&B – an operation that nearly all hotel guests experience during their stays.
Last night Divia Thani, Global Editorial Director. Condé Nast Traveller and Simon Leadsford, Publishing Director, hosted Condé Nast Traveller’s Wellness & Spa Awards for 2023 in association with Healing Holidays. The event took place at The Lanesborough Hotel in London.
The 2022-23 flu season, marked by unprecedented unpredictability and a higher-than-usual volume of cases, offers businesses important learnings on how to protect their staff and patrons in the workplace, according to new analysis[1] conducted by scientists and data experts from Reckitt’s Lysol Pro Solutions and BlueDot.
Rooted in its mission of providing signature wellness programs that empower guests to regain control and enhance their well-being when they need it most while traveling, Westin Hotels & Resorts – part of Marriott Bonvoy’s® portfolio of 30 extraordinary brands – has reimagined its Gear Lending program, featuring the latest in high-tech recovery and total body strength training equipment. Rolling out at the brand’s over 230 properties globally beginning this month, the next generation WestinWORKOUT® Gear Lending program will encompass a library of kits allowing guests to borrow the equipment they need – whenever they want – to optimize their stay and feel their best.
Proper Hospitality and Proper Hotels announce today a national, brand-wide partnership with The Class, a mindful movement studio that blends cardio, strength training, and guided meditation into a music-driven workout that builds stronger bodies and calmer minds.
This year, more than ever, people are considering how their sleep, nutrition, fitness routines and mental well-being are being integrated or enhanced during their travels. In fact, half of Hilton global survey respondents* reported that it’s important that their 2023 travels address their mental or physical wellness.
Trees, potted plants and “green walls” may not be conventional forms of interior design, but with growing demand for sustainable, eco-friendly hospitality, hotels are upping their efforts to incorporate “green atmospherics” into their indoor spaces. Whilst people’s behaviour is known to be shaped by their physical surroundings, the specific effects of living plants, scent, air quality, natural light and green spaces are not yet known. Focusing on the luxury hotel sector, Professor Jin-Soo Lee of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and co-researchers explored the influence of various dimensions of green atmospherics on the well-being and behavioural intentions of hotel guests and employees. Their findings could help luxury hotel managers deliver a more enjoyable experience for guests and take better care of their employees while also reducing their environmental impact.