Minor Hotels Unveils Global Data and AI Platform to Power Next-Generation Guest Experience
Minor Hotels partners with Google Cloud, Salesforce, OneTrust and Deloitte to build an AI-powered platform connecting 640+ properties by 2026.
AI in Hospitality
Latest
Webinar Replay: The AI Distribution Shift is underway
Virtual forum features hospitality executives and AI experts discussing artificial intelligence's impact on hotel booking technology.
The Silent Build of the Agentic Web and the Coming Shift in Travel Distribution
The author argues that AI infrastructure like MCP is rapidly building the foundation for agent-driven travel booking, positioning early adopters for advantage when consumer adoption accelerates.
By George Roukas, President, GAIPAN
2035: When Machines Offer Loving Grace, What Do Humans Offer?
The author explores how AI advancement by 2035 could automate hospitality logistics while making human connection the ultimate luxury amenity.
By Jitendra Jain (JJ), Hotelier, Tech Enthusiast and Founder, hotelemarketer.com
AI is rewiring how people choose hotels
Hotels can now influence AI-powered search results through Model Context Protocol technology, moving beyond basic OTA listings to showcase unique experiences and drive direct bookings.
By Luke Markesky, Chief Customer Officer, Cendyn™
AI Assistants vs. AI Agents:
The article explains how AI agents differ from assistants by working independently to achieve goals, potentially giving smaller hotels competitive advantages over larger brands.
By Ira Vouk, Hospitality Tech and AI Consultant, Hospitality 2.0 Consulting
6 Ways I Actually Use AI Every Week (Including One That Made Me a Better Thinker)
A business professional shares six practical AI applications that enhance rather than replace human thinking, from custom travel planning to coding simple tools without programming knowledge.
By Jitendra Jain (JJ), Hotelier, Tech Enthusiast and Founder, hotelemarketer.com
The AI information gap and the CIO’s mandate for transparency
B2B buyers now prioritize AI transparency and governance over flashy features, requiring CIOs to coordinate company-wide messaging to build customer trust.
From Data to Foresight: How AI Is Rewiring the Way Hotels Collect Guest Intelligence
AI transforms hotel data collection from reactive reporting to predictive intelligence, unifying systems to anticipate guest needs and optimize revenue in real-time.
By Are Morch, Digital Transformation Coach for Hotels, Are Morch, AI Champion
How AI is Pushing Past Hotel Guest Personas
AI requires contextual, real-time guest data rather than static personas to deliver effective personalization and capture revenue opportunities.
From browsing to conversation: AI Infrastructure to compete in the new hotel ecosystem
Mirai argues hotels need AI infrastructure designed for conversation in addition to web browsing to compete with OTAs in the new conversational commerce era.
By Pablo Delgado, Managing Partner & CEO America, Mirai
Why AI Success in Hotels Now Depends on Measurable Results, Not Momentum
The article argues hotels must shift from AI experimentation to measurable operational improvements, focusing on defined performance targets and consistent system adoption.
By Steven Moore, Chief Executive Officer (CEO), Actabl
Putting the AI into the FIFA World Cup
Analysis explores how AI could help coordinate the complex multi-stakeholder ecosystem around World Cup 2026 amid geopolitical tensions, rising costs, and operational fragmentation.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
How agentic AI will self-assemble the enterprise stack
The article explores how AI agents will enable continuous, self-optimizing enterprise systems, shifting CIO focus from technology implementation to governance and cultural readiness.
How NVIDIA Is Clawing Its Way Into the Hotel Industry
NVIDIA's OpenClaw and NemoClaw aim to deploy specialized AI agents for hotel operations like guest messaging, RFP processing, and maintenance coordination.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
HSMAI Europe Launches AI Advisory Board
The board includes leaders from major brands and will focus on practical AI applications in commercial performance, meeting monthly to share insights with members.
Beyond the Buzzword - What ITB Berlin 2026 Really Said About AI in Travel
The travel industry's AI conversation at ITB Berlin 2026 moved beyond hype toward practical maturity and real-world applications.