Asia Pacific Opinion Articles

July 23, 2019

HVS Market Pulse: Khao Yai, Thailand

Khao Yai National Park spreads across four provinces in eastern Thailand namely Nakhon Nayok, Prachin Buri, Nakhon Ratchasima and Saraburi. Situated approximately 180 kilometres from Bangkok, Khao Yai is the second largest national park in Thailand. In 2005, it was designated a UNESCO World Heritage Site as part of the larger Dong Phaya Yen-Khao Yai Forest Complex. Khao Yai is known as the area where people from Bangkok come to enjoy nature, wildlife, diverse vegetation, as well as cooler weather and clearer air. This market pulse provides an overview of the tourism and hotel market in the area. This snapshot discusses recent tourism trends, market performance and hotel supply and pipeline.

By Paola Orneli Bock, Pawinee Chaisiriroj, and Ruj Masan

Khao Yai, Thailand

Opinion Article Sales & Marketing

July 16, 2019

The True Spell of Magic that Lies Behind Singapore's Success

In May 2019, IMD issued the last World's most competitive economies and Singapore ranked first. Now, what are the factors that allowed an island city-state, in Southeast Asia, to go from a developing country to a developed country and from it to the most competitive economy in roughly one generation period of time?

By Giuliano Bianchi, Co-director of Quantitas Institute and Associate Professor of Economics, EHL

Singapore

Opinion Article Technology

May 27, 2019

Hotel Yearbook 2020 China Special Edition - 酒店旅遊創新年鑒中國特輯

This Hotel Yearbook 2020 China Special Edition - 酒店旅遊創新年鑒中國特輯 was produced for HFTP, coinciding with CHTA Connecting Travellers Conference - 未来旅行者大会 2019 which took place from May 28-30 in Shanghai Marriott Hotel Parkview. 100+ innovative companies, nearly 2000 attendees from China local and global well-known hotel management groups, capitalists (owners & ventures), airlines, OTAs, scenic spots and etc. are expected to be here. And more than 100 Chinese and Western C level cross-border top leadership will get together to share their most innovative thoughts.

By Frank Wolfe, Chief Executive Officer (CEO), HFTP

China

Opinion Article General Management

May 8, 2019

Hotel Management Contracts in India: The Game is Changing

Change is inevitable, and more so in an industry as dynamic as hospitality. Market performance, lending environment, number of players, owner and operator objectives, costs and margins, and customer profile are all changing almost constantly, and so are hotel management contracts that have evolved remarkably in India in the past decade. Once an operator stronghold, hotel management agreements had little to no room for negotiations, leaving an inexperienced owner (with no expert advice) with a sub optimal contract. However, the game is now changing!

By Manav Thadani and Juie Mobar

India

Opinion Article Markets & Performance

April 26, 2019

How Can India Increase its Share of Inbound Leisure?

India received over 10 million international tourists (excl. NRIs) in 2017, but how in association with CAPA India many of them travelled for leisure? Based on an in-depth research and analysis by CAPA, it turns out that only 2.5-3 million tourists visit India each year for the purpose of a holiday, with the USA and UK contributing a major chunk of the total (Figure 1). For a country this size, which has rich and diverse tourist offerings, the figure is dismally low. To offer some perspective, Thailand received 35 million tourists, predominantly in the leisure segment, in 2017 and Singapore, a city-state, received around 17 million inbound tourists that year. Our focus on leisure tourism can be better understood when one considers its economic benefits. Leisure travellers usually have longer durations of stay. They also tend to access more facilities and services related to accommodation, food, transportation and recreational activities and engage more with the local community than business travellers; thus, resulting in a wider induced economic impact.

By Manav Thadani, Founder Chairman, Hotelivate-Savills

India

Opinion Article Human Resources

April 4, 2019

The Labour Challenge for Japan’s Casino Resorts

Integrated casino resorts are moving closer to becoming a reality in Japan. While the Integrated Resort (IR) Implementation Bill was passed by Japan's Diet last summer, it is anyone's guess as to when the actual licenses, expected to be granted in Osaka, Tokyo, and Yokohama, will be awarded. In addition to one or two local Japanese firms such as Sega Sammy and Konami, the likes of global casino players MGM, Las Vegas Sands, Wynn and Caesars, are all pitching and lobbying furiously to win one of the coveted sites. Forecast to become the second largest gaming market in the world after Macau, and at least twice as large as Singapore, Japan has tentatively edged over the last few years towards legalising casino resorts while at the same time seeking to impose certain limitations in order to appease a nation concerned with the dangers of gambling addiction. Industry and government are making a concerted effort to overturn a negative perception of gaming and to better educate the general public on what exactly an IR comprises. In other words, pitching them as large scale entertainment venues centred on a comparatively small casino - in fact only up to 3% of floor space will be devoted to gaming. The huge amounts of patience, money and resources required on the part of these hopeful casino groups to get this far in the bidding process gives some idea as to the size of the potential payoff that is on offer.

By Chris Mumford, Managing Director, AETHOS Consulting Group

Japan

Opinion Article Food & Beverage

March 26, 2019

Food Scene – How Melbourne Managed to Become Australia's Gourmet Capital

For many people who like to travel, experiencing the food of other cultures plays a big part when it comes to deciding what place they'd like to travel to next. Melbourne is a place that offers many options to its visitors - whether they'd like to enjoy fine dining, casual coffee drinking in one of its coffee shops or simply brunching in a cozy laneway restaurant, every food aficionado is sure to be pleasantly surprised by the diversity this city is known for. Let's take a look at the factors that shaped Melbourne into the culinary capital of Australia.

By Marie Nieves, Lifestyle Blogger, Marie Nieves

Melbourne, Australia

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Opinion Article Markets & Performance

March 25, 2019

In Focus: Singapore, The Reinvention of Co-Living

The Republic of Singapore is a metropolitan city-state and island country in Southeast Asia with a total land area of an estimated 714.3 square kilometres. It is situated at the southern tip of the Malayan Peninsula, between Malaysia and Indonesia. With an economy supported by its growing population of approximately 5.6 million, Singapore rose as an economy in the latter half of the 20th century and today serves as a global commerce, finance, and transportation hub.

By Hok Yean Chee, Chariss Kok Xin, and Chloe Pang

Singapore

Opinion Article Sales & Marketing

March 20, 2019

Rosewood Hong Kong Scales To New Heights In Luxury...

Four minutes after they flung their doors wide open, we arrived at Hong Kong's newest hotel, the Rosewood Hong Kong, with a full entourage of hotel managers at the entrance enthusiastically welcoming their guests for the first time.

By Terence Ronson, Founder & Managing Director, Pertlink Limited

Hong Kong, China

Opinion Article Markets & Performance

December 12, 2018

Hotel Market Snapshot: Jaipur

Popularly known as the 'Pink City', Jaipur has for years been positioned as one of the leading leisure destinations in the country. It is part of the Golden Triangle along with Delhi and Agra, and home to spectacular palaces, havelis and forts that are a testament to the rich culture and heritage passed on through the centuries. Its hotel industry, thus, has a strong leisure orientation, although recent economic and infrastructural changes have brought about a change in the nature of demand captured by the city's hotels. Herein, we have elaborated on the key market segments served by Jaipur's hotel industry and their characteristics.

By Jasmita Banga, Senior Associate- Strategic Advisory, Hotelivate-Savills

Jaipur, India

Opinion Article Human Resources

October 15, 2018

Make People your Priority

This article by Hotelivate Executive Search explores two key dilemmas at the forefront of every organization committed to success, growth, and a dynamic and supportive work environment. Predictably, both of these are to do with finding and keeping the right people.

By Shruti Mathur, Senior Associate, Hotelivate-Savills

India

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Opinion Article

September 4, 2018

Destination Weddings - Is India Losing Out?

The size of the global wedding industry is estimated to be upwards of US$300 billion according to various sources, and destination weddings make up a substantial portion of it. The past decade has witnessed a remarkable growth of this segment, which is not surprising when one considers the following:

By Manav Thadani and Juie Mobar

India

Opinion Article General Management

August 28, 2018

Hospitality Management in India: Five Trends to Know

Although a layman's perception of hospitality is overwhelmed by the notion of "guest-oriented services", the scope of hospitality management in India has drastically expanded in recent years. There must be more to an industry with an annual revenue worth $1 trillion and over 8 million employees globally. The share of travel and tourism within the Indian economy is around 10% and steadily growing. More importantly, the industry claims to create nearly 8% employment in India which is expected to grow in the future. Within the next ten years, the hospitality sector will create nearly 70 lakh new jobs directly and nearly 1 crore jobs indirectly.

By Dr. Prashant Das, Ph.D., Associate Professor of Real Estate Finance, EHL

India

Opinion Article Technology

August 13, 2018

Single Guest Profiles

At the recent, CHAT 2018 (China Hotel and Tourism Forum) in Shanghai, Kevin King, COO of Shiji, was invited to deliver a keynote speech on "Hotel Operation Technology". As one of the largest hospitality conferences in China, CHAT aims to explore new ideas for hospitality industry future development with trade professionals.

By Kevin King, Chief Executive Officer, Shiji

China

Opinion Article Technology

August 7, 2018

MORPHEUS the God of Dreams

Just a few short weeks ago, the latest jewel in the crown for Macau's City of Dreams (COD), threw open its doors with all the glamour and glitz one would expect from this Zaha Hadid - designed superstructure - named MORPHEUS.

By Terence Ronson, Founder & Managing Director, Pertlink Limited

Macau

Opinion Article Finance

July 10, 2018

Testing the Hotel Operator’s Abilities

For long, hotel owners have been trying to find ways to safeguard their investments and interests during negotiation of management contracts with potential operators. And indeed, they have made notable headway. There was a time when a performance test clause featured sparingly in management contracts. Over the years, however, it became a standard provision in most agreements being signed in the west. Today, owners across the globe, including in Asia Pacific, insist on this requirement even as operators continue to wrap it with several riders. An equitable performance test clause protects the hotel owner from an incompetent operator, while at the same time assuring the management company that it will not be terminated for circumstances beyond its control.

By Juie Mobar and Saurabh Gupta

India

Opinion Article Food & Beverage

May 25, 2018

Crossing the Pacific

A futuristic landscape deeply rooted in tradition, the great nation of Japan will always be a fascination for travelers. Visiting for the first time just recently, every aspect of the society offers key points of contrast to its Western counterparts, as well as numerous lessons to improve your sense of hospitality.

By Larry Mogelonsky, Partner, Hotel Mogel Consulting Limited

Japan

Opinion Article Sales & Marketing

May 10, 2018

Has Incredible India Lost its Incredible Hotels?

During the exclusive 'owners-only' meet at the recently concluded HICSA in Mumbai, there was an interesting discussion on the type of branded hotels entering the market today across positioning. Everyone agreed that too much of the same thing is being churned out and except for the logo and the hotel name, there is really very little of the ambience and décor that sets one mainstream brand's property apart from the other - which begs the question, does standardization need to be so obvious? While I am not here to promote any brand, most owners in the room agreed that what the Andaz has done both in Delhi and Singapore with their public spaces, stands out from the pack - they are seamless, simplistic and have a distinct local influence; there is a story being told and the guest literally lives it during his/her stay. Am sure these two hotels have followed brand standards as well, but the adaptation has been subtle. The focus is clearly on creating a lasting impression on the customer, making him/her want to return to that experience. Brands like the Andaz understand that travelers today think and consume differently. They seek more choice, personalization, flexibility and above all a relaxing experience.

By Manav Thadani, Founder Chairman, Hotelivate-Savills

India

Opinion Article Development

February 26, 2018

5 Effective Construction Materials for Commercial Buildings

It may sometimes seem like modern cities are made entirely out of concrete. It's a useful and versatile material and there's a reason why it's used by so many commercial properties. However, it isn't the only option out there for constructing large buildings.

By Carolin Petterson

Australia

Opinion Article Markets & Performance

February 23, 2018

Marketers, Beware of Cryptocurrency

As we have witnessed over the past several months, cryptocurrencies are seriously shaking various industries and economies. They are very unlikely to disappear, but which of them will make the cut and how they'll be used remains to be seen. However, we know that they are here now and that they are here to stay.

By Carolin Petterson

Australia

Technology Yesterday

Travelers want AI to track room rates, not plan their itinerary

A Mews survey of 3,250 travelers finds guests accept AI for functional tasks like rate tracking but resist it for personal decisions, and prefer personalization built on data they knowingly shared.

Mews

Technology Yesterday

Undefeated So Far: Pricepoint Dares Hoteliers to Out-Price Its AI in New Game Rate War

Pricepoint has launched Rate War, a free 2-minute browser game at ratewar.ai that challenges anyone to out-price its AI on 30 nights of hotel inventory.

Pricepoint

Operations & Strategy Yesterday

AI makes information abundant, trusted local expertise becomes a differentiator

Citing Hilton's 2027 Trends Report and four industry studies, the article argues hotels should position staff expertise as a trust differentiator as AI handles discovery but falls short on high-stakes decisions.

GCSTIMES

Human Resources 2 days ago

IDeaS Leadership Development Programs Win Two Brandon Hall Group Excellence Awards

IDeaS won two Silver Brandon Hall Group HCM Excellence Awards for its Learn Lead and Leadership Matters internal programs, both designed to build leadership capability across career stages.

IDeaS

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