A survey of 250 Australian accommodation operators finds that digital travel platforms, flexible pricing, and event-driven travel are the top strategies for smoothing seasonal demand gaps.
A hospitality IT consultant recaps a guest lecture at EHL, walking through 25 years of lessons on building a hotel from scratch, covering cabling, cost modeling, stakeholder management, and why technology should be invisible to guests.
Insights from a Shiji webinar explore how linking reservation and POS data helps restaurant operators move beyond booking volume to understand guest value, channel profitability, and sustainable margins.
A critical review of Capella Bangkok, recently ranked #2 in the world by 50 Best Hotels, examining whether the property lives up to its top-tier reputation.
OUTRIGGER Maldives Maafushivaru GM John Allanson outlines how the 81-villa resort has built structured wellness programs, including holistic fitness and healing retreat packages in 3-, 5-, and 7-night formats.
Fliggy's open-source "flyai" travel skill is now live in Huawei, Xiaomi, OPPO and Honor native skill stores, enabling AI-driven bookings without a user ever opening the Fliggy app, just as Chinese AI orders surged 800% during Spring Festival.
OYO parent Prism's GM Agent promises fully autonomous hotel operations, but raises unresolved questions on guest data use, Aadhaar privacy, and accountability as the company pursues a Rs 6,650 crore IPO.
Vietnam's "1+1+34+N" tourism data governance model is held up as a template for the Philippine DOT, arguing that a data ownership framework must precede any AI or chatbot deployment.
Stripe's reported $7B acquisition of OpenRouter, combined with its earlier Metronome buy, creates a vertically integrated AI billing stack that makes model routing costs opaque to operators and demands new cost-tracking disciplines for hospitality.
One year after launch, South Palms Resort and Spa Panglao's 20,000-device IoT infrastructure has run without guest-facing failures, validating the invisible-by-design technology approach.
Hotelogix, a BIR-certified cloud PMS, reports that ~75% of 3–5 star hotels in the Philippines have adopted certified systems as tax compliance becomes a deal-breaker in tech procurement.
A judge for HSMAI Commercial Awards Asia Pacific 2026 shares what separates winning submissions: evidence of durable systems over individual heroics, honest friction, and outcome-linked metrics.
Kerala's Ayurveda-led wellness economy offers a working model of regenerative hospitality, but unequal benefit distribution and fragile knowledge transmission limit its regenerative claim.
The author argues that AI should handle back-office tasks to free hotel staff for authentic guest interactions, positioning human connection as the hardest-to-replicate competitive differentiator.
Adrian Zecha's Azuma Farm Koiwai launch is used as a lens to examine the 50-year structural rise of agriluxury, driven by guest demand for calm and simplicity in an overstimulated world.
Commentary on how China's humanoid combat robots are advancing AI capabilities that could soon revolutionize hotel service operations.
HVS analysis reveals how Middle East tensions are disrupting global aviation while creating opportunities for India to capture redirected demand and strengthen domestic tourism.
The analysis identifies execution gaps, fragmented coordination, and lack of commercial leadership as core barriers limiting Philippine tourism's performance relative to regional competitors.
International arrivals hit 18.7 million while pandemic closures created a structural room shortage, pushing luxury hotels toward KRW 1 million ADRs.
The 2025 Australia Accommodation Barometer surveyed 250 industry executives, revealing 64% rate past performance as good/very good with plans to hire 7.4 employees per property on average.