One Year On: The Sorcery Holds
One year after launch, South Palms Resort and Spa Panglao's 20,000-device IoT infrastructure has run without guest-facing failures, validating the invisible-by-design technology approach.
One year after launch, South Palms Resort and Spa Panglao's 20,000-device IoT infrastructure has run without guest-facing failures, validating the invisible-by-design technology approach.
Hotelogix, a BIR-certified cloud PMS, reports that ~75% of 3–5 star hotels in the Philippines have adopted certified systems as tax compliance becomes a deal-breaker in tech procurement.
A judge for HSMAI Commercial Awards Asia Pacific 2026 shares what separates winning submissions: evidence of durable systems over individual heroics, honest friction, and outcome-linked metrics.
Kerala's Ayurveda-led wellness economy offers a working model of regenerative hospitality, but unequal benefit distribution and fragile knowledge transmission limit its regenerative claim.
The author argues that AI should handle back-office tasks to free hotel staff for authentic guest interactions, positioning human connection as the hardest-to-replicate competitive differentiator.
Adrian Zecha's Azuma Farm Koiwai launch is used as a lens to examine the 50-year structural rise of agriluxury, driven by guest demand for calm and simplicity in an overstimulated world.
Commentary on how China's humanoid combat robots are advancing AI capabilities that could soon revolutionize hotel service operations.
HVS analysis reveals how Middle East tensions are disrupting global aviation while creating opportunities for India to capture redirected demand and strengthen domestic tourism.
The analysis identifies execution gaps, fragmented coordination, and lack of commercial leadership as core barriers limiting Philippine tourism's performance relative to regional competitors.
International arrivals hit 18.7 million while pandemic closures created a structural room shortage, pushing luxury hotels toward KRW 1 million ADRs.
The 2025 Australia Accommodation Barometer surveyed 250 industry executives, revealing 64% rate past performance as good/very good with plans to hire 7.4 employees per property on average.
For our founder, Yoshitaka Nojiri, hotels have always held a certain magic. From family celebrations to memorable meals, they were places where ordinary moments became extraordinary—both familiar and uniquely memorable.
The Statista-Booking.com survey of 285 Indian hoteliers shows 75% expect positive growth in next six months, with 70% reporting higher occupancy rates despite tighter funding access.
December occupancy eased to 68-70% due to air travel disruptions, but ARR and RevPAR grew 7-9% YoY with Bengaluru leading at 20-25% rate growth.
Survey of 260 Japanese hoteliers shows 76% rating past performance as good/very good, up from 56% in 2023, with strong hiring plans averaging 7.9 new employees per property.
Australian hotels lag in AI readiness despite growing demand, but can succeed by partnering with tech experts rather than building in-house expertise.
The article focuses on predictive analytics and machine learning applications for demand forecasting and competitor analysis, with Australian hotels reporting 15% booking increases for July-August.
The year saw record hotel signings of 47,000 keys and industry consolidation through acquisitions, but faced challenges from airline disruptions and mixed GST reform impact.
India's hotel sector hit 72-74% occupancy in November 2025 with ARR growth of 15-17% month-over-month, driven by metro cities like Pune and Chennai.
The author reflects on AI applications while attending the CX Malaysia conference as a keynote speaker.