WATG, a leader in integrated luxury hospitality design, has completed the final phase of its landmark renovation of Lagen Island Resort, El Nido, a 42-key private island retreat on the northwestern tip of Palawan in The Philippines.
The world's largest hospitality tech conference establishes its first Asian presence through a partnership with RX Japan.
Radisson Hotel Group strengthens its presence in Kazakhstan, Central Asia, with the opening of the Radisson Blu Hotel, Almaty Airport offering 171 rooms just minutes from Almaty International Airport.
Guest preferences for automation vary significantly by region. Business heavy markets in Europe and North America lean toward automation, while the Gulf and Far East tend to favor human interaction, partly driven by lower trust in technology.Regardless of hotel tier, certain roles will always remain in human hands, e.g., chefs, spa therapists, maintenance engineers, duty managers, and any function centred on safety, emotional intelligence, or complex judgment.
Replace - very junior level "support" roles who mainly answer "how do I do this" type of questions. AI agents will be trained on SOPs and do this. Help desk staff can be reduced or upskilled for more complex work.Reshape - Contact Center Agents: As above, simple questions can be answered by AI Agents, and an AI powered PBX will answer the phone for high volume restaurants and make the bookings on a phone call via integration to table booking system, and send confirmation by SMS or WhatsApp.
AI won’t replace hospitality, but it will reduce the number of people needed to run it.In the next 3 years, we’ll see 30–60% productivity gains across call centers, guest messaging, revenue management, distribution, loyalty, back office, and even parts of development.This is not just automation, it’s a redefinition of roles.
Om Arham Ventures today announced the signing of an upscale 190-room Wyndham hotel in Guwahati, Assam, developed in partnership with Wyndham Hotels & Resorts, the world’s largest hotel franchising company by the number of properties. The brownfield project is scheduled to open in the second half of 2028.
The Ascott Limited (Ascott) today announces the opening of Sky Vista on 24 April 2026, marking the second and final phase of Lasong Hotel & Villas Sam Son by The Unlimited Collection. Inspired by the “Grand Ocean Voyage”, Sky Vista draws on the romance of seafaring discovery to deliver a premium wellness experience rooted in local culture, completing Lasong’s vision of a landmark resort destination on Vietnam’s northern coast.
Langham Hospitality Group (LHG) has been engaged by Jinan Licheng District Quanfuhe Investment Development Co. Ltd. to manage a luxury hotel to be built in Jinan, the capital of China’s Shandong Province. The Langham, Jinan will be located in the budding central business district (CBD) of Century-Old Honglou, a neighbourhood in Licheng District known for historical buildings dating back to the early 1900s. They include the Hongjialou Cathedral, the Shandong Provincial Library, and the Shandong University campus.
IHG Hotels & Resorts (IHG) has signed the second Kimpton hotel in Malaysia, announcing Kimpton Kota Kinabalu — a 350-key, design-led beachfront retreat on the famed Tanjung Aru shoreline in partnership with Pekah Beach Resorts Sdn Bhd.
The hotel is Carlton's first internationally branded property, with leadership emphasizing community integration and local partnerships.
A century since it first opened its doors, 1926 Heritage Hotel is now relaunched, breathing new life as part of The Unlimited Collection by The Ascott Limited.
Newsletter covers major Tokyo hotel sales totaling billions in yen and South Korea's new visa policies to attract Chinese repeat visitors.
Indian Hotels Company (IHCL),today announced the opening of Gateway Kandla, Gandhidham, a grand 17-acre green retreat.
IHG® Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of a management agreement with NCPL for the development of Holiday Inn Goa Kadamba. The 100-key hotel, scheduled to open in Q1 2030, will mark a further addition to IHG’s growing portfolio in India’s key leisure markets.
Adina Perth will enter a new era in 2026, with a major multi‑million‑dollar rolling refurbishment delivering a renewed sense of contemporary Australian style. Running from May to October, the project strategically repositions the hotel, aligning it with Adina’s evolving design philosophy while balancing apartment‑style flexibility with sophisticated, design‑led interiors for modern travellers.
HYDE Perth expands Ennismore’s Australian footprint, marking a defining moment for music-led and culture-driven hospitality experiences.
Centara’s newest lifestyle destination is now officially open to welcome travellers from around the world.
Six Senses announces the signing of Six Senses Beijing, which will open in the Haidian District of China’s capital. The hotel management agreement with Beijing Zhongguancun Avenue Construction & Development Group forms part of the thoughtful renewal of Liulangzhuang, now emerging as a center for cultural programming and international exchange. Within it, the Three Hills and Five Gardens heritage landscape is long associated with the Summer Palace and the imperial retreats of the Qing dynasty.
Accor is proud to announce the grand opening of its 800th hotel in Greater China — Sofitel Changzhou Hi-Tech District – a shining tower with panoramic views of Xinlong Lake, set amid a neighborhood of modern, ecologically-minded businesses, high-end offices, and tech enterprises. Developed in partnership with High-speed Railway New City Company and Changzhou Hi-Tech Group Co., Ltd., Sofitel Changzhou Hi-Tech District is a significant milestone for Accor in the Chinese hospitality market.
Minor Hotels targets 50 properties in India within a decade, adding Anantara's first resort in Coorg (2028) and urban hotel in Kolkata (2032).
IHG® Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of a management agreement with Yashvi Greenco LLP to introduce Holiday Inn Express Surat Gauravpath. Scheduled to open in 2029, the hotel will mark IHG's first signing in Surat, reinforcing IHG’s strategic expansion across India’s high-growth commercial markets.