CHRO Insights Report: How Hospitality HR Leaders Are Modernizing for What’s Next
Survey of 500 hospitality CHROs finds only 16% have executives who view HR as strategic partners, while 31% cite retention as top workforce risk.
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PMS Suite Camp Pushes Back as Debate Intensifies, APAC Business Travel Tops $700B, Italy +53% RevPAR
Thursday brings a counter-argument to yesterday's PMS thesis, fresh data on APAC business travel and Italy's recovery, and a pushback on Choice Hotels' owner-focused AI.
Cori Hornbæk Hotel Set to Debut on the Copenhagen Riviera in August 2026
Opening in August 2026, CORI Hornbæk Hotel ushers in a refined, design-led hospitality offering on Denmark’s quietly coveted north coast. Positioned as a year-round resort, the property brings a distinctive Scandinavian aesthetic to a destination long favored by discerning travelers and Copenhagen’s creative collective.
The PMS Wars and AI, part II
Author argues PMS systems remain central to hotel operations despite AI advances, favoring platform consolidation over best-of-breed specialist solutions.
By Martin Soler, Partner, Soler & Associates
Radisson expands its footprint in Dubai with the opening of Radisson Blu Hotel, Dubai Barsha Heights
Radisson Blu Hotel, Dubai Barsha Heights is a 537-room five-star city hotel in Dubai, United Arab Emirates, affiliated with Radisson Blu, part of Radisson Hotel Group. Located in Barsha Heights, the hotel offers spacious rooms and suites, five restaurants and bars, 16 meeting and event spaces, a spa and fitness center, an outdoor swimming pool, and a Kids’ Club for business travelers, leisure guests, families, and extended-stay visitors.
First Noted Collection by IHG hotel signed in the UK after the premium brand’s launch
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced the signing of Theobalds Estate, Noted Collection by IHG, in the UK. The signing marks the first property to join IHG’s new premium collection brand since its launch earlier this year.
Six layers, one hub — the minimum stack for the new PMS era
The article outlines a six-layer technology architecture with PMS as the central hub for 100-room independent hotels, featuring AI-ready integrations and real-time data flows.
By Markus Busch, Editor/Publisher, hospitality.today
Travel Forward launches global community to unite destinations and tourism businesses around shared challenges
The new membership community addresses climate risk, visitor pressure, and economic leakage through collaborative action between destinations and global travel businesses.
JW Marriott Costa Elena Resort & Spa Now Accepting Reservations Ahead of Fall 2026 Debut
JW Marriott Costa Elena Resort & Spa, the first all-inclusive resort under the JW Marriott brand, and Mullen Hospitality Management, the official resort operator, announced that reservations are now open ahead of the resort’s highly anticipated fall 2026 debut.
30,000 Hospitality Professionals Joined Paathz Before a Single Role Was Posted. Here’s What That Reveals.
The platform attracted 30,000 hospitality professionals before launching any job postings, highlighting demand for industry-specific recruitment tools.
By Ayush Soota, CEO and Founder, Paathz
Leading UK school group to establish Phuket campus as international school demand grows beyond Bangkok
VLC Group, owner of multiple Phuket hotels including Marriott properties, will develop NLCS Phuket as a premium boarding school for Thai and international families.
Hotel Brand vs. Hotel Franchise: A Distinction That Could Save You Millions
The author argues that owners focus too much on brand selection while overlooking franchise agreement economics that determine profitability over 10-20 years.
By Stephen Rushmore, Hotel Valuation Expert and Founder of HVS, Hotel Valuation Software
Choice Hotels Built AI for the Owner. Who Is Building It for the Guest?
The author critiques Choice Hotels' six AI tools for prioritizing owner ROI over guest experience, arguing that technology should enhance human moments that create loyalty.
By Are Morch, Digital Transformation Coach for Hotels, Are Morch, Digital Transformation Coach
Raffles to Debut Its First Alpine Resort on the Legendary Pistes Of Courchevel 1850
Raffles Hotels & Resorts, a leading luxury hotel brand of Accor, today announced plans for its first-ever alpine resort, located in Courchevel 1850, the most iconic address in the French Alps. In collaboration with Art de Vivre as developer and owner, the resort is slated to open for the 2028 winter season and will deliver a refined, intimate slopeside retreat within the exclusive Jardin Alpin precinct."The introduction of Raffles Courchevel marks an extraordinary milestone for our brand, representing our first venture into the stylish world of alpine luxury and our second distinguished address in France, joining Le Royal Monceau – Raffles Paris," said Omer Acar, CEO, Raffles Hotels & Resorts. "The selection of Courchevel underscores our commitment to thoughtfully expanding the Raffles brand in the most coveted resort destinations worldwide. Raffles is celebrated for its highly personalized service, inherent sense of elegance, and unmistakable spirit of glamour. Courchevel, with its natural allure and vibrant sophistication, provides the perfect match. We are thrilled to collaborate with Art de Vivre, whose vision and dedication align perfectly with our own, to craft an exceptional and completely unique resort experience in the mountains."Courchevel 1850 stands as a global icon of alpine glamour, renowned for its concentration of Michelin-starred dining, luxury maisons, and exclusive boutiques. Set within Les Trois Vallées, the world's largest interconnected ski area and the ultimate winter playground for mountain adventure, Courchevel 1850 has drawn generations of discerning travelers seeking the rare combination of world-class skiing, refined living, and unrivalled cultural and social energy.Raffles Courchevel will occupy a premier position within the Jardin Alpin, the most elevated and coveted enclave of Courchevel 1850, with sweeping panoramic views across the Tarentaise Valley. Guests will enjoy a refined and exclusive alpine setting, with close proximity to the resort's most sought-after dining, cultural, and social venues. Conceived by JMV, with interior design by Humbert & Poyet, the resort will feature 50 guestrooms and suites, offering an intimate and considered experience informed by Raffles' legacy of highly personalized service.Each guestroom will be meticulously designed and generously proportioned, with many including furnished private balconies that frame the surrounding peaks. At the heart of the resort, a collection of distinctive dining spaces will invite guests to savour exceptional cuisine against a stunning alpine backdrop, from a signature bar and elegant tea lounge to two destination restaurants with winter gardens and expansive terraces. After a day on the slopes, the Spa and recovery zones will serve as a destination for restoration and renewal, combining traditional alpine wellness with precision therapies rooted in longevity science. The offering will encompass treatment rooms, thermal experiences, a dedicated fitness centre, and a panoramic swimming pool. A carefully considered programme for younger guests — centred on nature, sport, and wellbeing — will provide crafted experiences that invite young travellers to explore the magic of the mountains in their own way.
Asia Pacific Business Travel to Surpass $700 Billion in 2026, Leading Global Growth Amid Geopolitical Uncertainty
GBTA data shows China leading with $408B projected spending while Japan, South Korea, and India drive regional growth despite geopolitical headwinds.
Centara Unveils New Brand Experience Touchpoints Designed to Elevate Every Stay
Centara introduces signature touchpoints including sleep rituals, family activities, and local cultural collaborations across its Thailand-based hotel portfolio.
Dalata Hotel Group Opens Landmark Maldron Hotel Croke Park Ahead of GAA Championship Season
Dalata Hotel Group Ltd ("Dalata"), the largest hotel operator in Ireland with a growing presence in the United Kingdom and continental Europe, has today opened Maldron Hotel Croke Park with development partners McAleer & Rushe.
HFTP Announces 2026 Hospitality Technology Honors: Mary Gerdts for Hall of Fame and Bob Gilbert with an Award of Merit
Gerdts founded POST Integrations in 1991 and EboCom in 2000, providing payment processing exclusively to hospitality, while Gilbert led HSMAI for 30+ years.
The End of Problems: Why is the Travel Industry Optimizing for a World That's About to Disappear?
The author argues that travel companies optimizing customer-facing problem-solving tools are missing AI's shift toward preventing problems entirely before customers encounter them.
By Jacqueline Nunley, Global Industry Strategist - Travel, Transportation & Hospitality, Salesforce, Inc.
How to Prepare for Failure
Companies should train frontline staff, monitor complaint patterns, and create consistent recovery processes to transform service failures into trust-building opportunities.
By Shep Hyken, Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.
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