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Logo 'Ecole h
Press Release
February 9, 2010

New Graduates at the Ecole hôtelière de Lausanne

The dates of 3 and 5 February will be forever engraved in the minds of the 174 students of the Bachelor Programme and the Diploma of the Ecole hôtelière de Lausanne (EHL). In two distinct graduation ceremonies held last Wednesday and Friday, the students received their qualifications following two years study for Diploma students and four years of study for Bachelor Programme students.

Logo 'Ecole h
EHL
Lausanne, Switzerland
theguardian
External Article
January 20, 2010

TripAdvisor users shun London hotels in poll | guardian.co.uk

TripAdvisor users shun London hotels in pollNo hotel in the capital makes it into the travel website's user survey of the UK's top 25 places to stay. As it prepares to host the Olympics, London has suffered an embarrassing reverse in the world's most democratic hotel awards. Not a single place in the capital makes it into the UK's top 25 places to stay, compiled on the basis of millions of speak-as-you-find entries on the TripAdvisor website.

theguardian
guardian.co.uk
United Kingdom
Kempinski Hotels & Resorts
Press Release
January 5, 2010

Villa Rothschild joins the Kempinski portfolio

Kempinski Hotels is delighted to announce that from January 1, 2010 the prestigious Villa Rothschild Hotel & Restaurant will become the Villa Rothschild Kempinski Königstein Frankfurt and the sales and marketing agreement of its sister hotel, the Kempinski Hotel Falkenstein, which will be renamed to Falkenstein Grand Kempinski Königstein Frankfurt, will change into a full management agreement at the same time. These additions follow the company’s strategy of refocusing its expansion on Europe.

Kempinski Hotels
Kempinski
Frankfurt, Germany
Aimbridge EMEA
Press Release
December 9, 2009

Interstate Hotels & Resorts Adds England to International Management Portfolio

Interstate Hotels & Resorts (NYSE:IHR) , a leading hotel real estate investor and the nation's largest independent hotel management company, today announced that Harte Holdings, on behalf of Argyll Hotel Group, has awarded management contracts for three hotels in London to Interstate, marking the operator's entry into one of the world's great hotel cities. The upscale boutique hotels, all located in central London, include The Royal Park, The Cranley and The Elizabeth.

Aimbridge EMEA
Aimbridge EMEA
London, United Kingdom
Swiss
Press Release
October 29, 2009

Swissôtel Krasnye Holmy Becomes Russia’s Leading Hotel

Swissôtel Krasnye Holmy is proud to announce the receipt of the award of the World Travel Association (WTA), one of the world’s comprehensive travel trade polls. For the third year in a row the hotel was voted “Russia’s Leading Hotel” and the trophy was accepted by Jan Chovanec, General Manager and Tamara Afonina, PR & Communications Manager.

Swiss
Swissôtel
Russian Federation
IHRA Logo
Press Release
August 18, 2009

IH&RA President Honored in Bulgaria

IH&RA President Dr. Ghassan AIDI was named an honorary citizen of Bulgaria at the Velingrad Spa Capital of the Balkans on 8 July 2009. In his speech, Dr. AIDI stated that Bulgaria should strive to become a quality destination by applying the European standards of hospitality.

IHRA Logo
IH&RA
Bulgaria
Page 16 of 16
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From Service to Participation: Which immersive guest experience has made the biggest Impact at your hotel?

Dr. Meng-Mei Maggie Chen
By Dr. Meng-Mei Maggie Chen
Expert Views (9)
Firas Mneimneh
Firas Mneimneh

One of the most impactful immersive experiences has been creating opportunities for guests to move beyond being observers and become active participants in the destination. Rather than simply providing a service, we focus on creating meaningful moments that engage the senses, tell a story, and encourage genuine interaction.A particularly memorable example is our locally inspired culinary experiences, where guests can discover regional ingredients, learn about cultural traditions, interact with our culinary team, and participate in elements of the preparation and tasting.

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