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Xavier Mufraggi of Generator on Affordable Lifestyle Hospitality, Keeping the Host in Hospitality, and Building the Future of City Travel
HN Podcast
Podcast
Yesterday

Xavier Mufraggi of Generator on Affordable Lifestyle Hospitality, Keeping the Host in Hospitality, and Building the Future of City Travel

Generator CEO Xavier Mufraggi outlines plans to double the brand's 15-property European footprint to 30-40 properties by 2031, targeting city-focused young travelers with design-led, affordable hospitality backed by Brookfield.

Xavier Mufraggi in conversation with Adam Mogelonsky
London, United Kingdom
The Everlasting Appeal of Santorini with Markos Chaidemenos of Canaves Collection
Opinion Article
3 days ago

The Everlasting Appeal of Santorini with Markos Chaidemenos of Canaves Collection

Markos Chaidemenos of Canaves Collection explains how family ownership, boutique scale, and design restraint have kept the Santorini-based group ahead of luxury travel trends while protecting the island's character.

Adam MogelonskyMarkos ChaidemenosLarry Mogelonsky
By Adam Mogelonsky, Markos Chaidemenos, and Larry Mogelonsky
Santorini, Greece
Dana-Marisa Licsandru of Alvarez and Marsal Corporate Finance is the 2026 Recipient of the ISHC Lori Raleigh Award for Emerging Excellence in Hospitality Consulting
Press Release
October 8

Dana-Marisa Licsandru of Alvarez and Marsal Corporate Finance is the 2026 Recipient of the ISHC Lori Raleigh Award for Emerging Excellence in Hospitality Consulting

ISHC has named Dana-Marisa Licsandru of Alvarez Marsal Corporate Finance as the 2026 Lori Raleigh Award recipient, honoring her advisory work on complex European hospitality transactions.

Screenshot 2026 02 22 175159
ISHC
Rome, Italy
HOSPA announces shortlist for 2026 Inspirational Leader Awards
Press Release
September 29

HOSPA announces shortlist for 2026 Inspirational Leader Awards

HOSPA shortlists 15 finalists across five categories including finance, revenue management, technology, ESG, and commercial leadership, with winners announced at HOSPACE on 12 November 2026.

HOSPA Favicon
HOSPA
London, United Kingdom
Mark Lewis to step down as CEO of Hospitality Action
Press Release
September 29

Mark Lewis to step down as CEO of Hospitality Action

Mark Lewis, CEO since 2017, will leave Hospitality Action in March 2027 after expanding its EAP and unlocking over £1M in welfare benefits for hospitality workers in crisis.

Hospitality Action
Hospitality Action
United Kingdom
Francis Louis Passerini appointed Chief Operating Officer of Blastness
Supplier News
September 8

Francis Louis Passerini appointed Chief Operating Officer of Blastness

Francis Louis Passerini, formerly Managing Director Italy MEA at D-EDGE for 24 years, joins Italian travel tech firm Blastness as COO to drive growth and operational scale across international markets.

Blastness
Blastness
Italy
WTTC to Host More Than 200 Global Travel & Tourism CEOs and Leaders in Malta for Landmark Global Summit
Press Release
September 4

WTTC to Host More Than 200 Global Travel & Tourism CEOs and Leaders in Malta for Landmark Global Summit

The 26th WTTC Global Summit will convene 200+ travel and tourism CEOs in Valletta, Malta from 7–9 October 2026, with confirmed attendees from Hilton, IHG, Four Seasons, Marriott, and Expedia among others.

WTTC Favicon
WTTC
Valletta, Malta
Ad Guide
The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 

Mews
Mews
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Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net
Hospitality Net
Abode Worldwide appoints Wouter Geerts to lead new Market Intelligence and Research division
Press Release
September 2

Abode Worldwide appoints Wouter Geerts to lead new Market Intelligence and Research division

Abode Worldwide has hired Wouter Geerts, formerly of Mews and Skift Research, to lead a new Market Intelligence and Research division serving hospitality and proptech clients.

Abode Worldwide
Abode Worldwide
London, United Kingdom
EHL Group announces leadership transition and appoints Achim Schmitt as the next CEO
Press Release
August 31

EHL Group announces leadership transition and appoints Achim Schmitt as the next CEO

EHL Group's Dean Achim Schmitt will succeed current CEO Markus Venzin on January 1, 2027, with a mandate to prioritize education, academic rigor, and practical hospitality training.

Logo 'Ecole h
EHL
Switzerland
HSMAI Europe to Co-Locate Commercial Strategy Forum Paris with EquipHotel Paris
Press Release
July 7

HSMAI Europe to Co-Locate Commercial Strategy Forum Paris with EquipHotel Paris

HSMAI Europe's first Commercial Strategy Forum in Paris will be co-located with EquipHotel Paris on 5 November 2026, with HFTP also joining the event at Paris Expo Porte de Versailles.

Hsmai Region Europe
HSMAI (Europe) and RX (Reed Exhibitions)
Paris, France
Nominations Open for the ISHC Lori Raleigh Award for Emerging Excellence in Hospitality Consulting
Press Release
July 3

Nominations Open for the ISHC Lori Raleigh Award for Emerging Excellence in Hospitality Consulting

ISHC is accepting nominations until July 14, 2026 for its Lori Raleigh Award, open to hospitality consultants aged 35 or under, with the award presented at the Annual Conference in Rome in September 2026.

Screenshot 2026 02 22 175159
ISHC
Rome, Italy
Stefano Cuoco of Miramis on Blending Italian Soul with Swedish Precision, and Why Hospitality's Future Is Entertainment
HN Podcast
Podcast
June 23

Stefano Cuoco of Miramis on Blending Italian Soul with Swedish Precision, and Why Hospitality's Future Is Entertainment

Miramis CEO Stefano Cuoco outlines how the Swedish-Italian hospitality group integrates live entertainment, hyper-local cuisine, and a longevity wellness concept across properties in Tuscany and Stockholm.

Stefano Cuoco in conversation with Adam Mogelonsky
Italy
Simone Puorto and Michael Levie (right)
HN TV
Interview
June 15

When Humans Act Like Robots: Michael Levie on citizenM and the Reverse Uncanny Valley

citizenM co-founder Michael Levie argues hospitality's real problem is humans behaving like robots, and that automation should free staff for genuine human moments, not replace them.

Michael Levie in conversation with Simone Puorto
Lausanne, Switzerland
Simone Puorto and Christian Hürlimann (right)
HN TV
Interview
June 9

What 200 Restaurants Taught Him About Running Hotels: Christian Hürlimann on HotellerieSuisse

HotellerieSuisse director Christian Hürlimann draws on 20 years overseeing 200 catering outlets to argue that empowering middle managers, using AI for back-of-house efficiency, and trusting staff to resolve guest issues are the keys to better hotel leadership.

Christian Hürlimann in conversation with Simone Puorto
Switzerland
Ad Be seen. Be trusted.
Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net
Hospitality Net
Simone Puorto and Billy Turnbull (right)
HN TV
Interview
June 9

'We're Not Less Committed': EHL Student Billy Turnbull on What the Industry Gets Wrong About His Generation

EHL student Billy Turnbull argues Gen Z hotel workers aren't uncommitted, but that outdated behind-the-scenes tech and grueling shift cultures are the real drivers of early attrition.

Billy Turnbull in conversation with Simone Puorto
Lausanne, Switzerland
Simone Puorto and Bernold O. Schroeder (right)
HN TV
Interview
June 8

Keep the Helicopter View: Bernold Schroeder on Leading Through Crisis

Kempinski veteran Bernold Schroeder shares lessons from leading through Covid and multiple Asian crises, including the value of helicopter thinking, overcommunication, and empathy over technical brilliance.

Bernold Schroeder in conversation with Simone Puorto
Lausanne, Switzerland
Simone Puorto and Anna Nash (right)
HN TV
Interview
June 5

A Floating Hotel Whose Address Is the Ocean: Anna Nash on Explora Journeys

Explora Journeys President Anna Nash discusses reframing ocean travel as a floating luxury hotel experience, with 30% first-time sailors and a fleet growing to six ships by 2028.

Anna Nash in conversation with Simone Puorto
Lausanne, Switzerland
Simone Puorto and Andrea Monti (right)
HN TV
Interview
June 5

We're Measuring the Wrong Things: Andrea Monti on Innovation and Impact

EHL Next CEO Andrea Monti argues hospitality over-relies on ADR and RevPAR, calls for impact metrics covering workforce and community value, and challenges the industry to prove AI actually frees staff time.

Andrea Monti in conversation with Simone Puorto
Lausanne, Switzerland
Insights to Move You Forward
Press Release
June 3

Insights to Move You Forward

HSMAI Europe's new Playbook outlines 20 strategic choices facing hospitality in 2026, covering AI, operational costs, talent, and technology complexity, available free to paid members.

Hsmai Region Europe
HSMAI (Europe)
London, United Kingdom
New AI Advisory Board Turns Talk Into Action
Press Release
June 3

New AI Advisory Board Turns Talk Into Action

HSMAI Europe's AI Advisory Board, chaired by TrustYou CEO Benjamin Jost, is translating AI hype into practical guidance on discovery, content strategy, direct booking, and hospitality tech architecture.

Hsmai Region Europe
HSMAI (Europe)
United Kingdom
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HN Original
World Panel

From Service to Participation: Which immersive guest experience has made the biggest Impact at your hotel?

Dr. Meng-Mei Maggie Chen
By Dr. Meng-Mei Maggie Chen
Expert Views (9)
Firas Mneimneh
Firas Mneimneh

One of the most impactful immersive experiences has been creating opportunities for guests to move beyond being observers and become active participants in the destination. Rather than simply providing a service, we focus on creating meaningful moments that engage the senses, tell a story, and encourage genuine interaction.A particularly memorable example is our locally inspired culinary experiences, where guests can discover regional ingredients, learn about cultural traditions, interact with our culinary team, and participate in elements of the preparation and tasting.

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Most Read

  1. Choosing Humans: Hospitality’s Next Premium
  2. Xavier Mufraggi of Generator on Affordable Lifestyle Hospitality, Keeping the Host in Hospitality, and Building the Future of City Travel
  3. From Service to Participation: Which immersive guest experience has made the biggest Impact at your hotel?
  4. The Everlasting Appeal of Santorini with Markos Chaidemenos of Canaves Collection

Most Read Authors

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Adam Mogelonsky
Partner, Hotel Mogel Consulting Limited
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Neil Gallagher
CEO, Soneva
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Anton Aristov
Hospitality Net Contributor
Robert Braun
Robert Braun
Partner, Jeffer Mangels Butler & Mitchell, LLP, JMM
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Dan Shaughnessy
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