Puorto argues that labor shortages will make human interaction a luxury commodity, forcing hospitality to redefine value as automation becomes operational necessity rather than strategic choice.
Taylor aims to position Kew Green as a leading UK hotel management company through team alignment and performance frameworks over five years.
HOSPA panel discusses how aparthotels, lifestyle hotels, and challenger brands navigate rising compliance costs while maintaining profitability and guest focus.
The March 2026 event will focus on AI and IoT applications in guest experience, featuring sessions across iconic London hotels including The Dorchester and Savoy.
Markos Chaidemenos explains how Canaves Collection balances family leadership, environmental restraint, and operational discipline to create distinctive luxury experiences on Santorini.
Thies Sponholz discusses winning Germany's Hotelier of the Year 2026 award and how The Fontenay has elevated Hamburg's luxury hotel scene since 2018.
The author visits PortoBay's Funchal property to interview staff for a podcast series exploring what makes the Portuguese hotel group's culture distinctive.
Byron Fiddler of New Park Manor shares strategies for authentic family hospitality, from pre-arrival guest contact to inclusive spa access and child-friendly dining solutions.
The Belfry's Senior Finance Director discusses how the iconic UK golf resort balances tradition with technology to create meaningful guest connections.
Meliá Hotels International and MiM Hotels, the boutique hospitality brand owned by global football legend Leo Messi, have announced a strategic partnership under which Meliá will assume management of the MiM Hotels portfolio, effective November 1. These distinctive properties will be incorporated into The Meliá Collection, the company’s curated selection of unique, character-rich hotels.
Malta has become the 29th country globally, and the 6th in Europe, to adhere to the International Code for the Protection of Tourists (ICPT). The move marks a significant step in strengthening global commitments to travellers’ rights and consumer protection.
The owner’s exit strategy must be considered as soon as the operator is selected, and the Hotel Management Agreement (HMA) negotiated. Indeed, a well-structured exit strategy can help avoid a costly dispute and preserve an asset’s value and liquidity. The following key points, illustrated by real-life examples, should be considered.
JA Resorts & Hotels today announces growth of its portfolio with the addition of Mar Hall Golf & Spa Resort – a historic 240-acre estate outside Glasgow, and The Bruntsfield – a boutique hotel in the heart of Edinburgh. Mar Hall and The Bruntsfield will join JA Resorts & Hotels expanding collection of boutique resorts and lifestyle hotels in Dubai and the Maldives, supporting the brand’s repositioning as a globally minded, destination-led, experience-focused hospitality group.
ActivumSG, one of Europe’s largest independent real estate investment managers, today announces the acquisition of the Fairmont La Hacienda, a five-star luxury hospitality asset located in the exclusive San Roque waterfront enclave along Spain’s Costa del Sol.
Zeus International Hotels & Resorts proudly announces the acquisition of the Eretria Hotel & Spa Resort, located in Evia, Greece. The property now falls under the full ownership and management of the Group. This acquisition further reinforces Zeus International’s growing presence in the Greek tourism market.
Two Dutch consumer groups said on Wednesday they are seeking affected customers for a legal claim against Booking.com (BKNG.O), opens new tab, one of the world's largest online travel agencies, over what they described as inflated hotel prices since 2013.The Consumer Competition Claims Foundation (CCC) and the Consumers' Association said in a statement that Booking.com had allegedly been charging consumers too much for hotel rooms for years, leading to "hundreds of millions of euros in damage to Dutch consumers".
The Hotel Marketing Association (HMA) has announced the winners of its 30th annual Hotel Marketing Awards, held at a prestigious ceremony at The Savoy, London, on Monday 16th June 2025. This landmark event celebrated three decades of championing marketing excellence in the UK hospitality industry.
Leading global sustainable tourism NGO, the Travel Foundation has welcomed three new trustees, bringing a wealth of new experience and expertise to its team.
The QHotels Collection continues to put people at the heart of its success, announcing the stand-out individuals and teams who have helped shape the business over the past year.
The prestigious Michelin Guide has unveiled its first ranking of MICHELIN Keys for Greece. The Dolli at Acropolis, nestled in the very heart of Athens’ historical centre and framed by the city’s most striking Acropolis views, receives Two MICHELIN Keys. Deemed by MICHELIN inspectors as a truly unique and exceptional hotel, this achievement cements The Dolli’s unwavering commitment to impeccable service alongside an inspiring design, shaped by a deep-rooted connection to Athens and its rich history. A landmark reborn, after seven years of meticulous ideation, THE DOLLI® stands as a humble piece of divine architecture that harmonizes with its rare proximity to the Acropolis, enriching its surroundings and construing an experience that stays with whoever crosses its threshold.