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Supplier News

PPDS delivers freestyle in-room entertainment to luxury mountain resort hotel with 286x Chromecast built-in Philips MediaSuite TVs

PPDS, the exclusive global provider of Philips professional displays, is pleased to announce the installation of 286x Chromecast built-in, Netflix-ready, Philips MediaSuite TVs inside the new SkiStar Lodge Hundfjället – one of Sweden’s most popular and picturesque ski resort hotels – providing guests with complete and unrivalled control of their in-room digital entertainment experience.

PPDS US
Sweden
Carson Booth
By Carson Booth
Expert Views (10)
Monika Nerger
Monika Nerger, Global Chief Information Officer, Mandarin Oriental
Monika Nerger
Monika Nerger, Global Chief Information Officer, Mandarin Oriental

Thank you for the opportunity to share thoughts on the important topic of IT talent recruitment to the hospitality industry. First and foremost, we need to focus on talent retention and ongoing development and upskilling of the people we have in our organizations.

Floor Bleeker
Floor Bleeker, Board Member, Advisor, Investor and Consultant, IN2 Consulting

At Accor we are working on many of the topics that you mentioned in your introduction. Over the last 10 years we have seen a gradual shift from on-property, very broad expertise to above-property deep technical expertise to the ability to effectively manage third parties including SAAS, cloud and outsource partners.

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Supplier News

TrustYou stellt responseAI vor: Revolutionierung des Bewertungsmanagements im Gastgewerbe

TrustYou, ein renommierter Branchenführer für Gästefeedback-Lösungen, setzt mit mit der Veröffentlichung von responseAI neue Maßstäbe im Bewertungsmanagement. Die neue Funktion, die parallel zur aktualisierten Review und Survey Inbox eingeführt wurde, nutzt künstliche Intelligenz, um automatische Antworten auf Gästebewertungen zu generieren. Durch den Einsatz von KI zur Erstellung personalisierter und kontextbezogener Antworten können Hoteliers ihren Gästen nun zeitnahes Feedback zu einer Vielzahl von Themen geben und so das Gästeerlebnis erheblich verbessern. responseAI macht die mühsame, manuelle Erstellung von Antworten überflüssig und bietet eine Vielfalt an Antworten, die von Hoteliers lediglich noch freigegeben werden müssen. Durch die neue Technologie soll der Aufwand und der Zeitverlust, die für die Erstellung einzigartiger Antworten erforderlich sind, um bis zu 70% reduziert werden.

TrustYou
Munich, Germany
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Democratizing the Metaverse: The Role of AI, Blockchain, and Data in Shaping a Virtual Revolution

AI's role in building the metaverse is poised to be incredibly significant, shaping the future of this virtual realm. One of the key areas where AI will make a transformative impact is in the democratization of content creation. Currently, the process of crafting virtual spaces is time-consuming and costly. However, with the rapid advancement of AI technology, even small businesses will possess the capability to design and develop their own distinctive and captivating virtual environments.

Luca Lupattelli
View by Luca Lupattelli, Digital Project Manager, Hexagon AB
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Simone Puorto
By Simone Puorto
Expert Views (14)
Adam Mogelonsky
Adam Mogelonsky, Partner, Hotel Mogel Consulting Limited

Will AI build the metaverse? 100% yes, but to understand where we're headed, best to look at how AAA video games are currently built (in addition to other cloud-based software tools). Nowadays, each game requires the coordination of global teams of developers and designers, costing hundreds of millions of dollars to produce over a multi-year period.

Eli Strzelecka
Eli Strzelecka, Co-Founder, Conspicuis

AI is accelerating everything, many repetitive tasks that require a specific skill can now be automated, where before a human had to learn how to do the job. This elevates the bottom, and creativity becomes the currency. If someone didn't get a chance to learn how to sing or make music and can't afford to or doesn't have the headspace to take on that endeavour, text to music will allow them to express themselves.

Julius Yls
Julius Yls, CCO and Co-Founder, Spongelii

The universe of digital assets and virtual environments is growing at an unprecedented rate, outstripping our ability to harness and understand them fully. This expansion isn't just about sheer numbers but also pertains to these entities' increasing intricacy and sophistication.

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Revolutionizing the hospitality and travel industry with chatbots and beyond

The hospitality and travel industry has always been driven by innovation and adaptation. As customer expectations evolve, so must the industry's approach to service and communication. One technology that offers the potential for transformative change is Artificial Intelligence (AI), specifically in the form of AI-powered chatbots like ChatGPT.

Roberto Garavaglia
View by Roberto Garavaglia, Innovative Payments and blockchain Strategic Advisor, CloseToPay
Simone Puorto
By Simone Puorto
Expert Views (15)
Adam Mogelonsky
Adam Mogelonsky, Partner, Hotel Mogel Consulting Limited

An issue that's been well-documented with GPTs and large language models is that they are 'large', meaing they are taking into account a vast quantity of information to therein generate a mostly average response. Hence, your prompts are only as good as the intention and specificity to give to them in order to elicit a response that is personalized to what you really want.

Michael Cohen
Michael Cohen, Managing Partner, GAIN - Growth Advisors International Network

In the #ChatGPT Age, Prompting Is the Tech Language to Learn. ⬅️ Most #AI will keep relying heavily on the human in the loop to provide instruction, refine outputs and push the technology to new directions. What is prompt engineering and why every ChatGPT user should know about it?

Salman Halawi
Salman Halawi, Founder, Metadesignerz

AI has the potential to be the Tech Partner of every Brand, Company and Organization planning to thrive in the Digital Era. Here's what you should keep an eye out for: Ai agents, Digital Hosts, Speech to build Technology and Prompt Engineering.

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There are some important factors to consider as we navigate into an AI-lead operating model. AI does not change the problems that individuals and businesses face, but rather, it is a new way to help solve those same problems. AI will not generate revenue for a hotel. It will provide ways to increase revenue, just like the internet enabled existing revenue sources to access a hotel faster and more directly.

Robert Stevenson
View by Robert Stevenson, CEO, INTELITY
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There are some important factors to consider as we navigate into an AI-lead operating model. AI does not change the problems that individuals and businesses face, but rather, it is a new way to help solve those same problems. AI will not generate revenue for a hotel. It will provide ways to increase revenue, just like the internet enabled existing revenue sources to access a hotel faster and more directly.

Matthew Lynch
View by Matthew Lynch, VP of Product Management, INTELITY