A Newport Hospitality Group executive reflects on a stronger-than-expected H1 2026, cautioning against over-reliance on World Cup-boosted averages while urging owners to reinvest in existing assets and operators to focus on fundamentals.
An opinion from the Hotel Data Conference argues that hotels are adopting AI as a buzzword rather than a solution, confusing predictive, generative, and autonomous systems with no clear operational strategy.
The GM role is evolving beyond operational control to demand emotional intelligence, digital fluency, cultural awareness, and sustainability accountability alongside traditional financial and service responsibilities.
BLLA has themed its 17th Boutique Hotel Owners Conference around the "Age of Wonder," scheduled for October 19-20 at Westlake Village Inn in Southern California.
PATA has expanded its Executive Board with five new members from Hawaii, Singapore, Maldives, Saudi Arabia, and Nepal, representing both public tourism bodies and private travel companies.
Terence Ronson reflects on 50-year-old hotel memorabilia from Hong Kong, including a branded one-cent note and an abacus, in a memoir excerpt from The Lobby Boys.
Newport Hospitality Group outlines its three-part business planning framework, integrating a capital plan, commercial strategy, and operating budget to create a cohesive roadmap for ownership and operators.
Terence Ronson reflects on formative early-career experiences at a Hilton International property, recalling the leadership styles and personal moments that shaped his hospitality values.
A nostalgic memoir excerpt from a former Hong Kong Hilton front-of-house team member, recalling life managing an 800-room five-star property in the pre-digital era of the 1970s.
WTTC and the UAE's World Governments Summit signed an MoU to strengthen government-industry dialogue on tourism growth, innovation, sustainability, and workforce challenges globally.
An industry perspective on why luxury hotels must define brand-specific authenticity rather than defaulting to warmth or informality, with practical questions for GMs on training judgment over scripts.
Anthropic and other major AI providers now embed invisible watermarks in AI-generated text, per an EU transparency rule that took effect August 2, 2026, and this marking is global, not EU-only. The catch: a detected mark only shows content was processed by AI, not that AI wrote it, so a non-native speaker's human-written draft that got a grammar check can trigger the same flag as fully generated copy.
HSMAI is accepting nominations through September 30 for the Gilbert Award for career achievement and the Top 25 Extraordinary Minds, with ceremonies in Q1 2027.
The author introduces the Global Luxury Hospitality Hierarchy (GLHH), a five-criterion qualitative framework ranking 60+ operators on philosophy and distinctiveness, arguing these are now measurable and essential to durable pricing power.
Westgate Resorts' Jared Saft argues that financial metrics alone don't define hospitality success, outlining how embedding philanthropy and people-first values into operations builds long-term resilience.
HFTP's Global Board approved bylaws updates effective August 2026, consolidating membership categories, modernizing governance language, and expanding scope to include cruise lines, trains, and a broader range of hospitality professionals.
GBTA Convention 2026 drew 5,500+ attendees from 47 countries at McCormick Place, with the newly released BTI forecasting record global business travel spend of $1.71 trillion in 2026.
Kempinski's CEO argues that luxury hospitality has confused abundance with value, and that the competitive edge belongs to hotels that offer precisely what matters rather than accumulating amenities and upsells.
Hospitality boards focus AI oversight on data privacy and vendor compliance, but rarely ask who is accountable when AI-driven operating decisions in revenue, F&B, or housekeeping go wrong.
A hospitality veteran argues that AI adoption succeeds only when hotels first clarify the experience they want to create, using personal stories from a hotel front desk and a New Orleans stay to illustrate the point.