Robert A. Rauch, a 50-year hospitality veteran, releases a 20-chapter book covering hotel operations, revenue management, AI, cybersecurity, sustainability, and leadership development.
Soneva CEO Neil Gallagher outlines the "Bare Luxury" repositioning following KSL Capital's 2025 majority stake acquisition, covering service philosophy, expansion into Africa and ski markets, and a shift from SOPs to emotional intelligence.
Only 7% of teams use GenAI in meetings despite 49% individual daily use, and the article maps two citable HBR book case studies directly onto hotel leadership and strategy session formats.
Hospitality America appoints two new executives and redefines two existing VP roles, creating dedicated leadership centers for revenue strategy, marketing, technology, and enterprise enablement.
Public trust in AI is eroding as Forrester, Pew, and UC Berkeley data show employer regret over AI-driven layoffs, rising workloads, and only 16% of US adults believing AI will benefit society.
PolyU's SHTM is the first hospitality school to hold the ShanghaiRanking No. 1 position every year since the subject was introduced in 2017, also ranking No. 2 in the 2026 QS World University Rankings.
A hospitality professional reflects on how Stephen King's "On Writing" inspired a daily writing habit and ultimately led to publishing their first book.
An industry keynote speaker argues that as AI automates routine hospitality tasks, the human capacity for empathy, judgement, and connection becomes more valuable, not less, and offers a practical leadership framework to balance both.
Owner Dan Behm shares how Nayara Bocas del Toro, a 20-key private island resort in Panama with ADR above $1,500, was built from scratch and is driving the growing "laidback luxury" travel trend.
Penn State's School of Hospitality Management will honor Thayer Lodging co-founder Leland Pillsbury and private equity veteran Ira Lubert at its 2027 PSHRS Industry Awards, marking the school's 90th anniversary.
A leadership philosophy essay arguing that sustainable success in business, community, and life depends on consistently creating more value than one receives.
Research on the Swiss Beer Awards and World's 50 Best Restaurants shows how award recognition travels beyond individual winners to shape partner businesses, industries, destinations, and future standards of excellence.
Meyer Jabara Hotels outlines a 2027 strategy centered on capital discipline, ancillary revenue capture, and profitability as STR forecasts RevPAR growth slowing to 2.1%.
Jon Hubbard retires after 40 years in hospitality and 7 years building Cushman & Wakefield's EMEA platform; Fred Le Fichoux, with 20+ years at the firm, steps up as successor.
A hospitality AI veteran argues that culture, not technology, determines AI success, offering five belief prerequisites hotels must audit before any platform rollout.
Francis Louis Passerini, formerly Managing Director Italy MEA at D-EDGE for 24 years, joins Italian travel tech firm Blastness as COO to drive growth and operational scale across international markets.
A piece referencing Frank Abagnale, the famous impostor, as a lens for commentary relevant to the hospitality industry.
The 26th WTTC Global Summit will convene 200+ travel and tourism CEOs in Valletta, Malta from 7–9 October 2026, with confirmed attendees from Hilton, IHG, Four Seasons, Marriott, and Expedia among others.
A strategic analysis of Kempinski's gradual loss of luxury market position since 2010 and whether new CEO Barbara Muckermann's brand, ownership, and flagship strategy can restore its relevance by 2040.
Basecamp Resorts founder Sky Mitchell shares her journey from being fired after 27 days to building a $600M hospitality brand, covering capital raising, team building, and sustainability.