The GBTA Foundation's inaugural Gala at Chicago's Field Museum honored leaders in sustainable and inclusive business travel, raised $83,250 for student career scholarships, and announced 2026 Impact Award winners.
Crescent Hotels & Resorts argues that luxury hospitality has entered a discipline era, where selective, operationally-ready expansion protects asset value and brand equity better than rapid scaling.
An honest look at the hidden pressures facing hospitality CEOs and MDs: financial leakage, chronic staff turnover, real-time reputation risk, compliance shifts, and non-stop reinvestment demands.
AI travel agents could become the most powerful gatekeepers yet, deciding which hotels guests ever see, while hidden fees and labor reduction risks threaten luxury service quality.
A short opinion piece argues that hotel turnarounds succeed not through refurbishment but through strategic clarity, using Kings Court Hotel's community-focused repositioning as a practical example.
Cayuga Hospitality Consultants introduced a "Legacy Member" tier for consultants with 10+ years of active membership, recognizing eight industry veterans including Haydn Kramer of Valley of the Moon Partners.
Bridgeton's Darshana Jariwala explains how a CPG-rooted "Center of Excellence" function bridges brand, product, and operations across a portfolio of boutique lifestyle hotels in New York and beyond.
GM Guy Klaiman shares how David Kempinski Tel Aviv stayed operational and broke performance records by prioritizing staff welfare, cultural investment, and adaptive leadership through COVID and the post-October 7 crisis.
Mews hires Kirupa Pushparaj as CLO, bringing 20+ years of legal and engineering experience from Square, Amazon, and fintech unicorn Step to oversee compliance across 85+ countries.
Newport Hospitality Group's Compass Circle Councils unite property and corporate leaders in two working groups covering commercial strategy and operations, sharing best practices across the portfolio to drive performance and owner returns.
HSMAI Europe launches a new member benefit called Pop-Up: short-notice, small-group gatherings for senior commercial leaders to discuss timely industry topics across European cities.
Expedia's Lauren Cannon shares how hospitality professionals can build confidence and clarity in distribution roles by focusing on problems over solutions and engaging early rather than waiting for expertise.
AHLA, Hotels Canada, and Hoteles Por México jointly urge a long-term USMCA extension, citing $176B+ in combined US visitor spending and 9M+ hotel-supported jobs across North America.
Meliá Hotels International earned ISO 37001 Anti-Bribery and Corporate Governance certifications from AENOR, achieving the top G++ governance rating, alongside renewing its UNE 19601 Criminal Compliance certification.
An operator-turned-founder argues that hotel groups have optimized individual functions at the expense of cross-functional rhythm, and introduces PHAL OS, an AI leadership layer targeting top-10 hotel groups.
A hospitality veteran argues that emotional connection and cultural intelligence, not SOPs or luxury amenities, are the true differentiators driving long-term guest loyalty.
EHL's new Hospitality Leadership Skills Report, based on 40 years of research and interviews with 22 senior executives, identifies 30 sub-skills across four domains, with self-leadership as the non-negotiable foundation.
Mews founder Richard Valtr traces the origin of the hospitality unicorn from night audit boredom in Prague to a billion-dollar PMS, sharing predictions on AI, loyalty, and the future of hotel work.
Non-hotel luxury brands like Audemars Piguet and NYC listening club Stylus are reshaping guest expectations around atmosphere and belonging, challenging hotels to rethink pricing, identity, and what makes their experience irreplaceable.
A guide for hotel operations professionals on the financial frameworks owners, asset managers, and consultants use, covering NOI, capital stacks, debt sizing, and equity structures.