A hospitality professional recounts a 1992 financial crisis during a corporate relocation to Canmore, needing $4,500 in unexpected closing costs with no resources and one day to spare.
Pinnacle Advisory Group, founded in 1991 and based in Boston, relaunches its brand identity following a January 2026 leadership transition that placed Sebastian Colella at the helm.
Posadas COO Enrique Calderon discusses the company's 200+ hotel portfolio, a 30-hotel pipeline, 25 new proprietary experiences, and why Mexico's domestic leader consistently outperforms global chains.
IDS Next promotes Rajesh Yadav from Chief Revenue Officer to COO, tasking him with scaling operations into Europe and the USA and advancing cloud-native, AI-ready ERP solutions.
An analysis of Pope Leo XIV's 2026 encyclical examines its moral framework around AI, labor, and human dignity, with specific implications for hospitality automation, workforce ethics, and guest data practices.
Rotana's CEO argues that Saudi Arabia's hospitality boom requires investment in people and local talent pipelines, not just capital, to deliver lasting asset value and guest experience.
Newport Hospitality Group's CEO reflects on a leadership retreat session arguing that nimble, adaptable operators outperform larger rivals by focusing on controllable factors and rejecting industry status quo.
A recap of HumanX Summit 2026 Day Two, covering staff retention, burnout, guest experience design, regenerative tourism metrics, and one speaker's outright rejection of AI in restaurants.
Day one coverage from the HumanX 2026 summit at EHL Lausanne distills ten cross-industry interviews into six arguments: AI consensus, luxury redefinition, labor honesty, guest memory, divergent threat readings, and broken metrics.
Hozpitality Group's Women Leaders PowerList Middle East 2026 names 30 influential female professionals across hotel operations, sales, revenue management, and executive leadership in the region.
Jason Zvatora discusses OUTRIGGER's focus on place-specific cultural experiences, balancing family and romance guests, and prioritizing total revenue over room revenue alone.
PATA ratified 15 new Board members at its Annual General Meeting during the 2026 Annual Summit in Gyeongju, Korea, adding representatives from hospitality, academia, government, and youth sectors.
Hoteliers from Cromlix Hotel, House of Gods, and Crieff Hydro share how they balance technology adoption with human connection to create memorable guest experiences.
Over 300 AHLA members lobbied Congress on key industry priorities: passing the American Franchise Act, modernizing H-2B visas, and restoring Brand USA funding.
The author argues luxury hotels must prioritize experiential offerings over traditional grandeur while maintaining core service excellence as competition intensifies.
Leaders often mistake agreement in meetings for understanding, creating gaps between what's communicated and what teams actually execute.
WTTC gathered former presidents, ministers and industry CEOs aboard Crystal Serenity for unprecedented leadership summit focused on accelerating global tourism recovery through enhanced public-private collaboration.
The guide covers 20+ key associations from WTTC and AHLA to regional groups, explaining membership benefits including networking, certifications, and policy influence.
Athens mayor considers hotel caps as cities across Europe impose visitor taxes and licensing restrictions, with Barcelona's decade of regulation offering lessons on unintended consequences.
The 45-room ultraluxury resort opened in 2021 after a four-year construction project on challenging cliff terrain, earning a spot on World's 50 Best Hotels list.