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Mews appoints Kirupa Pushparaj as Chief Legal Officer to lead legal and compliance strategy at global scale
Supplier News
July 24

Mews appoints Kirupa Pushparaj as Chief Legal Officer to lead legal and compliance strategy at global scale

Mews hires Kirupa Pushparaj as CLO, bringing 20+ years of legal and engineering experience from Square, Amazon, and fintech unicorn Step to oversee compliance across 85+ countries.

Mews Favicon
Mews
Inside Newport's Compass Circle Councils: Turning Collaboration into a Competitive Advantage
Opinion Article
July 23

Inside Newport's Compass Circle Councils: Turning Collaboration into a Competitive Advantage

Newport Hospitality Group's Compass Circle Councils unite property and corporate leaders in two working groups covering commercial strategy and operations, sharing best practices across the portfolio to drive performance and owner returns.

Whitney Altizer
By Whitney Altizer, Chief Commercial Officer, Newport Hospitality Group
United States
Introducing HSMAI Europe Pop-Up
Press Release
July 21

Introducing HSMAI Europe Pop-Up

HSMAI Europe launches a new member benefit called Pop-Up: short-notice, small-group gatherings for senior commercial leaders to discuss timely industry topics across European cities.

Hsmai Region Europe
HSMAI (Europe)
An Interview with Expedia’s Lauren Cannon on How to Find Your Voice in Hospitality Distribution
Supplier News
July 21

An Interview with Expedia’s Lauren Cannon on How to Find Your Voice in Hospitality Distribution

Expedia's Lauren Cannon shares how hospitality professionals can build confidence and clarity in distribution roles by focusing on problems over solutions and engaging early rather than waiting for expertise.

Shiji Favicon
Shiji
International Hotel Industry Coalition Calls for Long-Term United States-Mexico-Canada Agreement Extension
Press Release
July 20

International Hotel Industry Coalition Calls for Long-Term United States-Mexico-Canada Agreement Extension

AHLA, Hotels Canada, and Hoteles Por México jointly urge a long-term USMCA extension, citing $176B+ in combined US visitor spending and 9M+ hotel-supported jobs across North America.

AH&LA Favicon
AH&LA, Hotels Canada and Hoteles Por México
Logo 'Sol Melia Hotels'
Press Release
July 16

Meliá Hotels International advances its compliance, ethics and corporate governance framework with new AENOR certifications

Meliá Hotels International earned ISO 37001 Anti-Bribery and Corporate Governance certifications from AENOR, achieving the top G++ governance rating, alongside renewing its UNE 19601 Criminal Compliance certification.

Meli
Melia
We Were Never Eight, We Were One
Opinion Article
July 16

We Were Never Eight, We Were One

An operator-turned-founder argues that hotel groups have optimized individual functions at the expense of cross-functional rhythm, and introduces PHAL OS, an AI leadership layer targeting top-10 hotel groups.

Saurabh  Prakash
By Saurabh Prakash, CEO and Founder, PHAL
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
Ad Guide
The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 

Mews
Mews
Luxury Begins Where Standards End
Opinion Article
July 16

Luxury Begins Where Standards End

A hospitality veteran argues that emotional connection and cultural intelligence, not SOPs or luxury amenities, are the true differentiators driving long-term guest loyalty.

Anton Aristov
By Anton Aristov
Hospitality Leadership Isn't About Having More Skills, It's About Having the Right Ones
Opinion Article
July 15

Hospitality Leadership Isn't About Having More Skills, It's About Having the Right Ones

EHL's new Hospitality Leadership Skills Report, based on 40 years of research and interviews with 22 senior executives, identifies 30 sub-skills across four domains, with self-leadership as the non-negotiable foundation.

Bianca LüthyDr. Sowon Kim
By Bianca Lüthy and Dr. Sowon Kim
The night audit that built a unicorn: Richard Valtr opens The Boardroom Reboot
HN Podcast
Podcast
July 14

The night auditor who built a unicorn: Richard Valtr opens The Boardroom Reboot

Mews founder Richard Valtr traces the origin of the hospitality unicorn from night audit boredom in Prague to a billion-dollar PMS, sharing predictions on AI, loyalty, and the future of hotel work.

Richard Valtr in conversation with Floor Bleeker
When Luxury Outside Hospitality Learns to Host, What Happens to Hotels?
Opinion Article
July 13

When Luxury Outside Hospitality Learns to Host, What Happens to Hotels?

Non-hotel luxury brands like Audemars Piguet and NYC listening club Stylus are reshaping guest expectations around atmosphere and belonging, challenging hotels to rethink pricing, identity, and what makes their experience irreplaceable.

Sébastien Felix
By Sébastien Felix, Founder, Influence Society
Hotel Valuation Software
Opinion Article
July 9

Transitioning Out of Hotel Operations into Asset Management or Hotel Consulting? You Need to Think Like an Owner

A guide for hotel operations professionals on the financial frameworks owners, asset managers, and consultants use, covering NOI, capital stacks, debt sizing, and equity structures.

Stephen Rushmore
By Stephen Rushmore, Hotel Valuation Expert and Founder of HVS, Hotel Valuation Software
GBTA Holds Annual Business Meeting for 2025, Announces 2026 Board Election Results
Press Release
July 9

GBTA Holds Annual Business Meeting for 2025, Announces 2026 Board Election Results

GBTA's 2025 Annual Business Meeting covered financial performance and org highlights, and announced five newly elected Board of Directors members starting August 5 at Convention in Chicago.

GBTA Favicon
GBTA
Chicago, United States
Ad Guide
The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 

Mews
Mews
The Hospitality Industry Has Been Looking at Demand All Wrong
Opinion Article
July 9

The Hospitality Industry Has Been Looking at Demand All Wrong

A 30-year hotel developer argues that repeat visitation, driven by universities, medical districts, and community ties, is a more reliable demand signal than traditional destination discovery metrics.

Gary Brandels
By Gary Brandels, CEO, Scholar Hotels
NBTA
Press Release
July 9

GBTA Applauds Introduction of the Quiet Skies Act to Keep Voice Calls Off Commercial Flights to Congress

GBTA backs the Quiet Skies Act, which gives the DOT 180 days to enforce a voice call ban on commercial flights that Congress mandated in 2018 but never implemented.

GBTA Favicon
GBTA
Alexandria, United States
HFTP and The Hospitality Law Conference Partner for Immersive Program on Financial and Regulatory Trends
Press Release
July 8

HFTP and The Hospitality Law Conference Partner for Immersive Program on Financial and Regulatory Trends

HFTP partners with The Hospitality Law Conference for a half-day roundtable at the Washington, D.C. event on October 28–29, 2026, targeting legal, development, and finance professionals.

HFTP Favicon
HFTP
Washington, United States
HSMAI Europe to Co-Locate Commercial Strategy Forum Paris with EquipHotel Paris
Press Release
July 7

HSMAI Europe to Co-Locate Commercial Strategy Forum Paris with EquipHotel Paris

HSMAI Europe's first Commercial Strategy Forum in Paris will be co-located with EquipHotel Paris on 5 November 2026, with HFTP also joining the event at Paris Expo Porte de Versailles.

Hsmai Region Europe
HSMAI (Europe) and RX (Reed Exhibitions)
Paris, France
Global Hotel Alliance Celebrates Excellence at 2026 GHA Awards
Press Release
July 7

Global Hotel Alliance Celebrates Excellence at 2026 GHA Awards

GHA presented its 2026 Awards across 13 categories at a CEO conference aboard Regent Seven Seas Splendor, with Wharf Hotels, Anantara Mai Khao Phuket Villas, and Capella Bangkok among the top winners.

Global Hotel Alliance (GHA) Favicon
Global Hotel Alliance (GHA)
HFTP Announces Slate for 2026–2027 Global Board of Directors
Press Release
July 6

HFTP Announces Slate for 2026–2027 Global Board of Directors

HFTP's Nominating Committee has selected six new leaders for its 2026-2027 Global Board, bringing expertise in AI, hospitality finance, IT, club management, and education.

HFTP Favicon
HFTP
Azuma Brand Launch Signals Larger Hotel Category Trends
Opinion Article
July 6

Azuma Brand Launch Signals Larger Hotel Category Trends

Adrian Zecha's Azuma Farm Koiwai launch is used as a lens to examine the 50-year structural rise of agriluxury, driven by guest demand for calm and simplicity in an overstimulated world.

Adam MogelonskyLarry Mogelonsky
By Adam Mogelonsky and Larry Mogelonsky
Japan
Page 5 of 20
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Latest Viewpoint

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HN Original
World Panel

The human-free hotel: a genuine evolution or a self-fulfilling prophecy?

Mark Fancourt
By Mark Fancourt
Expert Views (6)
Chintan Dadhich
Chintan Dadhich

A fully automated hotel is not the future of hospitality. It is a different product category entirely and comparing the two does a disservice to both. The self checkout analogy is bit construed in my opinion. Self-checkout did not evolve retail.

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