The Soul of Service: A Timely Lesson in Luxury Hospitality Leadership
Horst Schulze's ILHA keynote distinguished between hotel products and true hospitality, advocating for human-centered service leadership over technology-driven solutions.
Horst Schulze's ILHA keynote distinguished between hotel products and true hospitality, advocating for human-centered service leadership over technology-driven solutions.
Jordi Caralt, Corporate GM of Hidden Hotels with 30+ years experience, discusses transforming luxury hospitality through emotional connections, authentic experiences, and values-driven leadership over material excess.
Swire Hotels' managing director discusses the company's 'Houses, not Hotels' philosophy, expansion to 15-18 properties by 2030, and growth in Chinese domestic travel demand.
Patel manages 20 hotels across five states and serves on multiple industry boards including IHG Owners Association Global Board of Directors.
ISHC will honor the late White Lodging founder at ALIS 2026 for pioneering dual-brand hotels and transforming franchising relationships.
The annual industry publication examines how hotels blend digital-human operations, featuring insights from executives on AI, sustainability, and guest personalization.
Kristi Allen of Ensemble Allen will lead the association's efforts against predatory lawsuits and wage mandates affecting 6,000+ California hotels.
Capuano will be honored at the ninth annual Hospitality Heroes Reception during ALIS 2026 for his advocacy in supporting industry workers affected by substance use disorders.
Another Star CEO discusses the company's $685M refinancing and strategic plans following citizenM's integration into Marriott Bonvoy.
AETHOS consulting identifies five critical competencies hotel executives need for 2026, as tightened capital, labor shortages, and tech demands reshape leadership requirements.
The Belfry's Senior Finance Director discusses how the iconic UK golf resort balances tradition with technology to create meaningful guest connections.
EHL study of 70 hospitality firms finds outsider CEOs and family ownership structures drive stronger innovation after leadership transitions.
The 23rd annual tournament raised over $100,000 for ALS Society of BC and Vancouver Holocaust Education Centre, bringing total donations since inception to $1.4 million.
The three-day event brought together leaders from 425+ independent luxury hotels to explore AI, generational shifts, and global trends affecting hospitality.
Analysis of Sonder's abrupt Chapter 7 bankruptcy explores how growth-at-all-costs models in hospitality ultimately damage guest trust and industry resilience.
The European Travel Commission (ETC) has today presented the Reykjavík Declaration “Tourism for Europe, Europe for Tourism”, a joint commitment by its 35 member national tourism organisations to place communities and residents at the heart of Europe’s tourism future. Signed during ETC’s 110th General Meeting in Iceland, the declaration outlines a shared vision for tourism that enriches local life, regenerates destinations, and safeguards Europe’s cultural and natural heritage.
Rosanna Maietta, President and CEO of the American Hotel & Lodging Association (AHLA), today testified before the House Energy and Commerce Subcommittee on Commerce, Manufacturing, and Trade to emphasize the central role hotels play in the U.S. economy. Maietta urged action on key policy issues that will shape the future of American travel and tourism – particularly as the nation prepares to host global events like the World Cup, America 250, and the 2028 Olympic Games.
UN Tourism has presented Professor Larry Dwyer with the prestigious Ulysses Prize in recognition of his commitment to using knowledge to guide action and creating lasting, positive change. The prize was awarded during a special ceremony at the University of Technology Sydney, where he serves as Professor and Adjunct Fellow.
Rosen College is expanding its leadership in hospitality analytics and technology through the appointment of Associate Professor Mehmet Altin as the HFTP Professor of Hospitality Financial Management and Technology. The professorship strengthens Rosen College’s growing focus on data, innovation, and the future of decision-making in a global industry that is rapidly evolving.
Forbes Travel Guide ("FTG"), the global authority on luxury hospitality, today announced the 2025 Hotel Icons List, recognizing 23 legendary Five-Star hotels.