AHLA welcomes new members to Executive Committee, Board of Directors
Marriott's Liam Brown will chair the 2026 board before retiring, with Davidson's Thom Geshay set to succeed him mid-year.
General Management
IHG Owners Association Announces 2026 Global Board of Directors, Led by Chair Prakash Maggan
Prakash Maggan of Rainmaker Hospitality will chair the association's global board, bringing experience from growing his family business from 8 to 29 hotels.
Room for More: How Hospitality is Redefining What ‘Welcome’ Really Means
The article argues that modern hospitality success depends on inclusivity, tech-enhanced human service, hyper-personalization, transparent sustainability, and expanding beyond traditional room stays.
By Prince Sanders, Hospitality Managing Director, Prince A. Sanders
Never Fall in Love with Ideas. Simone Puorto Interviewed on Tasto9
Hospitality consultant Simone Puorto discusses his philosophy of intellectual mobility, consulting ethics, and the dangers of technological overconfidence in education.
ISHC Elects 2026 Board of Directors and Inducts 30 New Members
Steve Hennis of Hotelogy will chair the 9-member board while the society grows to over 250 members globally through invitation-only membership.
The Future of Luxury Is Personal: Highlights from the International Luxury Hotel Association's Luxury Hospitality Conference, INSPIRE Las Vegas
The International Luxury Hotel Association's Las Vegas conference explored how technology can enhance rather than replace human connection, with sessions covering AI automation, investment trends, and the evolution of personalized luxury service.
The Bench Restructures Leadership to Support Global Growth and Investor Engagement
Ali Shahid becomes CEO after nine years with the company, while founder Jonathan Worsley transitions to Chairman role.
Navigating the opportunity in Africa’s hospitality sector in 2026: Beyond the numbers, toward true value creation
Valor Hospitality advocates for sustainable investment in Africa's $11.29 billion hotel market through community-focused operations and AI-enabled personalization.
By Tony Romer-Lee, Co-Founder and Managing Partner - AMEA, Valor Hospitality Partners, Valor Hospitality
The General Manager Drives a Hotel’s Commercial Success
Argues that operational excellence led by empowered GMs has become the key differentiator for hotel commercial success, not just technology or pricing tools.
What does ‘family focused’ really mean in a hotel? A General Manager’s inside secrets
Byron Fiddler of New Park Manor shares strategies for authentic family hospitality, from pre-arrival guest contact to inclusive spa access and child-friendly dining solutions.
By Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Marriott International Announces Changes to its Continent Leadership and a Strategic Realignment Across Key Regions
Satya Anand will oversee unified U.S., Canada and CALA operations while Neal Jones takes EMEA and Federico Greppi leads CALA starting March 2026.
London. Oslo. Paris. And Your City – Start 2026 Together with HSMAI Europe
HSMAI Europe announces three major 2026 events: Commercial Strategy Week in London, Room for Growth in Oslo, and a new Leadership Development Camp in Paris.
2026 Starts Here: Events, Ideas, and the Conversations Shaping Hospitality
HospitalityNet will launch a new website in January and run a year-long AI campaign while providing a curated calendar of 2026 industry events.
Hospitality Financial Leadership: The Luggage
A former hotel executive recalls lessons in leadership and respect during a 1989 corporate conference at The Empress Hotel following its major renovation.
By David Lund, The Hotel Financial Coach, David Lund
Donna Rae Garff Marriott, Cherished Wife, Mother, Grandmother, and Community Leader, Passes Away at Age 90
The wife of Marriott Chairman Emeritus Bill Marriott died at 90 after 70 years of marriage, having been central to the hotel family's legacy.
Day One Deliberation: The First 5 Strategic Moves to Define Your Year
TRAVHOTECH offers five strategic priorities for hospitality leaders to focus on during the first weeks of the year to ensure meaningful improvement and competitive advantage.
By Mark Fancourt, Co-Founder & Principal Consultant, TRAVHOTECH
Where Is the Hospitality Industry Headed in 2026?
Industry executive argues that while Agentic AI will dominate 2026 hospitality trends, success depends on using technology to enhance rather than replace human service.
By Alan Young, VP, Strategy | Hospitality, Infor
'Every day something's coming down the pipe': How the CEO of Booking Holdings responds to a crisis
Booking Holdings CEO Glenn Fogel shares his crisis management playbook after navigating 20+ years of global disruptions including 9/11, pandemics, and wars.
Cheers to 25 Years of Gratitude and Growth
Agency founder DJ Vallauri reflects on 25 years of business growth, thanking long-term team members and hotel partners while highlighting $6,000+ in charitable donations.
The Soul of Service: A Timely Lesson in Luxury Hospitality Leadership
Horst Schulze's ILHA keynote distinguished between hotel products and true hospitality, advocating for human-centered service leadership over technology-driven solutions.
By Mark Fancourt, Co-Founder & Principal Consultant, TRAVHOTECH