Hotel Equities CEO Ben Rafter discusses how market pressures favor operators with strong commercial capabilities while guests shift toward experience-based loyalty over brands.
The author visits PortoBay's Funchal property to interview staff for a podcast series exploring what makes the Portuguese hotel group's culture distinctive.
ILHA reports 45% LinkedIn growth, 872 attendees at Las Vegas summit, and 50% website traffic increase as membership crosses seven-figure threshold.
Dreamscape Hospitality announced today that it has assumed management of three Marriott-branded hotels across Oklahoma and Louisiana, further expanding its national portfolio and strengthening its presence within the Marriott brand.
The author argues that modern hospitality success requires intentional presence over operational efficiency, with leadership focusing on emotional intelligence and authentic human connections.
Ness served as Senior VP of Accounting for 23 years and helped lead the company's headquarters relocation from Cleveland to Raleigh.
The 11-person board includes executives from Highgate, Pebblebrook, Host Hotels, and other major hospitality ownership and management companies.
Capuano discusses bifurcated consumer demand, AI as capacity creation for human connection, and multi-year tech replatforming across 260M+ Bonvoy members.
AAHOA says the deal between nations representing $30 trillion in economic output will boost tourism and give hotel operators confidence to expand.
GBTA outlines advocacy priorities for 2026, including CBP comments on ESTA changes and European engagement on digital border rules affecting the $1.57 trillion industry.
Joint industry statement cites $6 billion economic impact from 2025 shutdown and urges Congress to pass bipartisan aviation funding bills.
The article appears to examine upcoming fundamental changes to hotel operational models over the next year.
A hotel controller's personal story about trading jobs with a colleague across borders, highlighting the importance of relationships and quick thinking in hospitality careers.
California-based law firm shortens name to JMM as part of strategic rebranding entering 45th year, with leadership changes coming.
KLABU founder Jan van Hövell explains how sports clubhouses in refugee camps create belonging through the same principles hotels use to welcome guests.
Warns that while AI systems now preserve guest data and operational knowledge, hotels risk developing leaders who understand dashboards but lack real-world judgment.
Hospitality revenue management expert argues that professional success requires strategic trade-offs and clarity about priorities, not just maximizing productivity.
Patel served as AAHOA's second chairman and built the SREE Hotels portfolio to over 30 properties while mentoring thousands of hoteliers.
The partnership enables mutual affiliate membership, joint events, and quarterly research sharing between PATA's regional network and PHA's Phuket hotel members.
Marriott's Liam Brown will chair the 2026 board before retiring, with Davidson's Thom Geshay set to succeed him mid-year.