Why Chefs Leave? What a Global Survey Reveals About the Kitchen Retention Crisis
Global survey of 460 chefs reveals 69% routinely consider leaving roles due to toxic leadership, work-family conflict, and unsustainable working conditions.
News
Doug Kennedy’s Next Staff Training Webcast: How To Meet Luxury Brand Standards Without Sounding Robotic
Kennedy's webcast teaches hotel staff how to deliver luxury brand standards naturally without sounding scripted or robotic during guest interactions.
Ninth Annual Shatterproof Hospitality Heroes Reception at ALIS Unites 75 Hospitality Companies Raises $2.1 Million to Advance Solutions to the Addiction Crisis
The event raised a record $2.1 million with 75 companies participating, while data shows 17% of hospitality workers have substance use disorders.
High school students to explore hospitality management career opportunities
Penn State's six-day summer program for juniors and seniors includes business visits, kitchen operations, and industry expert interactions.
The Leadership Gap We Keep Blaming on Generations
The author argues that workplace tensions between generations stem from inadequate leadership education, not generational deficiencies.
By Franck Desplechin, CEO Founder | F&B Expert, Cheffranck.com
Hilton, Hyatt and IHG Hotels & Resorts Create Modernized, Updated Human Trafficking Prevention Training
The free curriculum, developed with survivor input, will be available through 2026 and joins Marriott's existing training completed over 2.6 million times.
Apply Now: Nearly $1 Million in Scholarships for Restaurant & Hospitality Students Available for 2026-2027
The National Restaurant Association Educational Foundation awards range from $2,500-$10,000 and applications close March 15, 2025.
The Hidden Cost of Staying Lean: How Understaffing Burns Out Teams and Backfires Long Term
Analysis reveals how post-COVID lean staffing strategies create costly cycles of burnout, turnover, and declining service standards across hospitality operations.
By Zoe Connolly, Founder and CEO, Hospitality Spotlight
Georgia Leaders and Hospitality Industry Unite to Reaffirm Commitment to Human Trafficking Prevention Efforts
Georgia officials and major hotel associations announced expanded human trafficking prevention training requirements for hospitality staff statewide.
It’s Personal Stories, A Hospitality Podcast Launches New Website
The platform features nearly 300 interviews with industry leaders and has generated 750,000 YouTube views since its 2022 launch.
Now Accepting Nominations for the 2026 Young Leader Award at Questex’s IHIF EMEA
ISHC seeks nominations for professionals 35 or younger who demonstrate emerging leadership and impact in the hospitality sector.
Nominations Open for the 2026 ALIS CALA Rising Star Award to be presented at ALIS CALA
ISHC and The BHN Group seek nominations for professionals 35 and under working in Caribbean and Latin America hospitality markets.
Mateja Simic Crowned World’s Best Receptionist by Bucherer 2026
Mateja Simic from The St. Regis Doha won the 30th annual competition, assessed through front office role plays and back office operational evaluations.
Why Mathematics is Important in Business and Hospitality Education
Academic argues that strong math skills correlate with 18% higher wages and improved problem-solving abilities essential for hospitality careers.
By Yacine Aoun, Visiting Professor, EHL
Why 2026 Will Force a Redesign of Pay, Incentives, and Performance Expectations
AETHOS argues wage inflation, pay transparency laws, and outdated bonus structures require hotels to redesign compensation by 2026 to retain critical talent.
By Matt Peterson, Managing Director, AETHOS Consulting Group
Doug Kennedy’s Next Staff Training Webcast: Hospitality IS…
Kennedy Training Network launches 2026 webcast series with three sessions focusing on hospitality culture, luxury service delivery, and group sales techniques.
Fairmas Welcomes Tahil Mascarenhas as Sales Manager, North America
Mascarenhas brings 16 years of hospitality experience spanning operations, revenue management, and hotel technology sales to drive Fairmas expansion across the US and Canada.
Hospitality as a force for good: lessons from a refugee
Syrian-Armenian refugee Armen Melkonian shares how hospitality principles guided his journey from war-torn Syria to hotel industry success in the Netherlands.
Thought Leadership Development: Creating a Culture and Community
The article outlines a framework for hospitality professionals to establish expertise, create quality content, and build authentic online presence to become recognized industry thought leaders.
By Robert O’Halloran, Professor Director, School of Hospitality Leadership, East Carolina University
It’s Christmas Holiday, and Hospitality Never Really Stops
GCSTIMES creates capybara-shaped wooden key cards as tribute to hospitality workers who maintain service excellence during Christmas holidays.