In today's interconnected world, data is hailed as the backbone of progress and innovation. It shapes decisions, policies, and designs across various fields. However, what if the data we rely on is inherently biased, favoring one gender over another? This is the crux of the issue explored in the groundbreaking book, "Invisible Women: Exposing Data Bias in a World Designed for Men" by Caroline Criado Perez.
The six-month collaboration between Dr Sébastien Fernandez, (Associate Professor of Organizational Behavior at EHL) and Alberto Casciano (PhD candidate in Industrial/Organizational Psychology at Trento University, Italy), has been the first of its kind and has set the wheels in motion for similar future academic research partnerships at EHL. This association between an EHL research professor and an external PhD student - which came about tentatively and provisionally - has proven to be extremely fruitful, both personally and professionally.
In the dynamic landscape of the hospitality industry, the pursuit of excellence and innovation is not merely a goal, but an imperative. To achieve this, businesses require well-crafted human resources solutions and effective training programs that cater to their specific needs and challenges. In this pursuit, the trend towards engaging smaller, bespoke HR solutions and training consultancies staffed by seasoned industry experts is rapidly gaining traction.
As with all schools, associations, communities and families, EHL has its own language. We're not talking about the national language on campus, we're talking about a special vocabualary only acquired and understood by other insiders. For EHL students, using this specific language is part of everyday life but for other people including those just starting their career at EHL, some acronyms and names might ring no bell at all.
Employee retention strategies are essential to the ongoing success and profitability of any business, small or large. Why? Well, happy and productive employees create an environment that is conducive to growth, while loyal employees can help you save time and effort in recruiting and training new staff.
Labor is the biggest single cost for hospitality institutions, yet many hotel and tourism industry employers are facing an industry-wide shortage of qualified employees. Travel and tourism may be up as global levels of wealth increase, but there are fewer qualified hospitality workers across the entire industry - from casinos and cruise ships to restaurants and hotels.
2022 witnessed a historic breakthrough as Banker Stacey Macken, with an illustrious four-year tenure at BNP Paribas in London's bustling financial hub, secured an astonishing £2 million victory against the renowned French bank. The landmark case unveiled deep-seated gender pay discrimination, marking a resounding call for accountability within corporate giants.
EHL's Master of Science in Global Hospitality Business (MGH) provides not only a 360-degree view of the industry and its different departments and challenges, but also offers experience and understanding of countries' different cultural needs, giving learners a complete global overview of the industry. So what are the most memorable and transversal features of this program, what are the best reasons for doing a Master’s Degree and how can they help prepare graduates for today's changing business landscape?
Contrary to popular belief, finding a balance between work and motherhood is not an insurmountable challenge. Although there may not be a clear-cut formula or step-by-step guide available, it doesn't mean we can't delve into this crucial topic together. In fact, exploring the delicate dance between professional pursuits and motherhood can open up a world of possibilities and empower women to create their own unique paths.
To increase your chances of getting hired in hospitality, it's important to make sure your CV showcases the skills that are valued by both human recruiters and AI-screening bots. Make sure you highlight these 11 hospitality resume skills to stand out from other applicants.
In today's fiercely competitive higher education landscape, colleges and universities must implement innovative marketing strategies that can efficiently attract and convert potential students. And, with the advent of the digital revolution, there has been a fundamental shift in the way marketing works. No longer is it enough to rely on traditional methods such as generic websites, print ads, brochures, flyers, and info sessions. In education institutions, YOU, therefore, need to embrace digital strategies like content marketing.
As employment trends and workplace technology continue to evolve quickly, it’s hard to predict what future jobs and careers will look like. One thing remains clear: the most valuable asset of every organization will always be its human capital. Recent studies prove that happy workplace and positive human interactions remain the key to success for any organization that employs people, or provides services and/or products for people, no matter what digitalization and AI technology brings.
Absenteeism and high turnover rates are two of the most common difficulties that leaders are facing in today’s tricky employment market where employees are leaving their jobs more frequently and feeling less committed than ever before. While these phenomena are affecting all industries, the services industry is particularly hard hit.
Leaders who prioritize meeting the needs of their subordinates over their own or the organization's are practicing servant leadership theory. Putting people ahead of power is not the usual leadership paradigm most of us are accustomed to, and yet, research is beginning to show that amazing things can happen when leaders decide to make serving their team a priority.
A career in the hospitality industry isn't limited to lodging and restaurant space; it includes all aspects of travel and tourism, event management, theme parks, outdoor recreation, gaming and entertainment. Wherever there is customer service, there is a need for hospitality training.
The theme for the Future Hospitality Summit (FHS) 2023, taking place from 25-27 September at Hilton Abu Dhabi Yas Island in Abu Dhabi, is ‘Focus on investment’. The conference programme will comprise several content tracks under the main theme, including Investment, Operating Models, Innovation, the Future of Tourism and ESG. In the lead up to the event we asked several industry partners about their focus on investment in 2023 and beyond.
When roadblocks are deliberately thrown in your way, particularly in the workplace, it can be discouraging or even disheartening. Workers can sense when they are able to do more, but often lack the power or means to achieve their goals or even to speak up and express their frustration. Working in such an environment is highly irritating, which can lead to defeatism, reduced efficiency, and detachment.
In today’s fast-paced and competitive business world, effective delegation is a key skill that successful leaders must master. Delegation is not just about assigning tasks; it’s about empowering your team, maximizing productivity, and achieving overall success. By mastering the art of delegation, you can unlock the full potential of your team and drive outstanding results. Here are some essential tips to help you delegate effectively.
One concept in the hospitality sector, known for its traditionally very vertical hierarchical structure, is sparking discussion about the future of specific hospitality industry organizations. It's called “holacracy,” a flattened organizational structure that seeks to distribute authority and empower employees at all levels. But is this innovative approach compatible with the hospitality industry's complex, highly hierarchical dynamics? In this article, we examine the question: Is a flattened organizational structure suitable for organizations in the hospitality industry?
The train-the-trainer (TTT) model has become increasingly accepted in recent years. Also known as pyramidal training, triadic training, and helper model training. It is highly efficient and cost-effective when it comes to translating research into practice, or providing ongoing support to trainees. This makes it an attractive option for those looking to train individuals in a wide variety of different contexts.