Top EMEA hotel email campaigns of 2024 (so far)
Opinion

Top EMEA hotel email campaigns of 2024 (so far)

In 2024, the EMEA hotel market is embracing email as more than just a promotional tool—it’s become a platform for storytelling. Instead of simply offering discounts, top campaigns are sharing unique narratives, such as behind-the-scenes insights or ...

Karen Stephens
Karen Stephens
Chief Marketing Officer, Revinate
Revinate, Inc.
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Sales & Marketing
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Travel Technology
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Email marketing
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Digital Marketing
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Karen Stephens
by Karen Stephens
23 September 2024Revinate, Inc.Sales & Marketing
Top EMEA hotel email campaigns of 2024 (so far)
Game Theory in Luxury Hospitality Marketing: The Strategic Edge
Opinion

Game Theory in Luxury Hospitality Marketing: The Strategic Edge

In the competitive world of luxury hospitality, standing out isn’t just about offering opulence—it’s about strategy. Enter game theory, a branch of mathematics that studies strategic interactions where the outcome for each participant depends on the...

Andrew Paul
Andrew Paul
Managing Director
Americas Great Resorts
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Email marketing
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Brand Marketing
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Innovation
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Content Marketing
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Andrew Paul
by Andrew Paul
19 September 2024Americas Great ResortsEmail marketing
Game Theory in Luxury Hospitality Marketing: The Strategic Edge
Opinion

How Ritz-Carlton’s “Ladies and Gentlemen” Mantra Can Guide Us All Now in Hospitality

I recently had the chance to spend time with Horst Schulze, co-founder of The Ritz-Carlton Hotel Company. While preparing for our conversation, I asked my hospitality industry friends what they most wanted to know. Their top request? The story behin...

Josiah Mackenzie
Josiah Mackenzie
Host and Producer at Hospitality Daily
Hospitality Daily
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Ritz-Carlton
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Josiah Mackenzie
by Josiah Mackenzie
19 September 2024Hospitality Daily
Hospitality Daily
Artificial Intelligence Is Checking Into Your Hotel – Are You Ready?
Opinion

Artificial Intelligence Is Checking Into Your Hotel – Are You Ready?

Even though artificial intelligence has been a part of our lexicon for more than seventy years, artificial intelligence remains the latest bright shiny thing. Businesses large and small feel compelled to incorporate artificial intelligence into thei...

Robert E. Braun
Robert E. Braun
Partner, Jeffer Mangels Butler & Mitchell, LLP
JMBM
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Legal
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Chatbots, Robotics & AI
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Robert E. Braun
by Robert E. Braun
19 September 2024JMBMLegal
Artificial Intelligence Is Checking Into Your Hotel – Are You Ready?
Opinion

The Hospitality Customer You Didn’t Train For

Shaping how well we execute service to our guests is a primary function of hotel and restaurant training. From the front of house to the back, and the first floor to the top floor, we support our teams on the path to guest experience and financial r...

Jim Lopolito
Jim Lopolito
Owner of Lopolito Hospitality Consultants, Corp. (LHC)
Cayuga Hospitality Consultants
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Lodging Industry
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Jim Lopolito
by Jim Lopolito
19 September 2024Cayuga Hospitality ConsultantsLodging Industry
Cayuga Hospitality Consultants
Balancing Innovation with Human Connection
Opinion

Balancing Innovation with Human Connection

The hospitality industry stands at a fascinating crossroads. On one hand, we are seeing remarkable advancements in technology—artificial intelligence, data analytics, automation—that promise to streamline operations and enhance the guest experience....

Moneesh Arora
Moneesh Arora
Chief Executive Officer
Unifocus
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Lodging Industry
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Market Segments
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Luxury Travel
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Moneesh Arora
by Moneesh Arora
18 September 2024UnifocusLodging Industry
Balancing Innovation with Human Connection