What Type of Business Do You Want to Run? The Choice Between Cohesive and Disconnected Hospitality
Opinion

What Type of Business Do You Want to Run? The Choice Between Cohesive and Disconnected Hospitality

The hospitality industry is continually presented with the alluring, yet often ambiguously defined, promise of “all-in-one” technology platforms. This term of reference for ‘all-in-one‘ can mean so many things and are highly topical to the specific ...

Mark Fancourt
Mark Fancourt
Co-Founder at TRAVHOTECH
TRAVHOTECH
More in this category
Human Resources
More in this category
Information Technology
More in this category
Travel Technology
More like this
Mark Fancourt
by Mark Fancourt
22 October 2025TRAVHOTECHHuman Resources
What Type of Business Do You Want to Run? The Choice Between Cohesive and Disconnected Hospitality
Opinion

Shaping Hospitality’s Next Chapter: How Rotana’s Vision is Guiding the Future of Investment

In the lead up to the Future Hospitality Summit - FHS World 2025, taking place at Madinat Jumeirah in Dubai next week from 27-29 October, we asked several industry partners about what’s next for hospitality investment in line with this year’s event ...

Philip Barnes
Philip Barnes
Chief Executive Officer (CEO) Rotana
The Bench
More in this category
Environment & Sustainability
More in this category
Human Resources
More in this category
Events & Conferences
More in this category
Lodging Industry
More like this
Philip Barnes
by Philip Barnes
21 October 2025The BenchHuman Resources
The Bench
As Nights Grow Darker: Using Gender Impact Assessments to Protect Female Employees in the Hotel Industry
Opinion

As Nights Grow Darker: Using Gender Impact Assessments to Protect Female Employees in the Hotel Industry

When the lights dim and hotel guests settle down for the night, a different reality often emerges for female workers. For many women – especially shift workers – fewer daylight hours brought about by winter can increase risk of harassment, intimidat...

Gillie O’Rourke
Gillie O’Rourke
President Elect of Soroptimist International Great Britain and Ireland
Soroptimist International Great Britain and Ireland
More in this category
Human Resources
More in this category
Safety & Security
More like this
Gillie O’Rourke
by Gillie O’Rourke
21 October 2025Soroptimist International Great Britain and IrelandHuman Resources
As Nights Grow Darker: Using Gender Impact Assessments to Protect Female Employees in the Hotel Industry
Why Today’s Workforce Needs More from Managers
Opinion

Why Today’s Workforce Needs More from Managers

It’s not even 9 o’clock and your front desk manager is already behind. They’ve spent the day answering back-to-back questions from employees. A new team member asks where to find more printer paper. Another says, “A guest requested extra towels but ...

Cara Silletto
Cara Silletto
President & Chief Retention Officer at Magnet Culture
Magnet Culture
More in this category
Human Resources
More like this
Cara Silletto
by Cara Silletto and Alayna Thomas
20 October 2025Magnet CultureHuman Resources
Why Today’s Workforce Needs More from Managers
How AI is revolutionizing the hiring process
Opinion

How AI is revolutionizing the hiring process

Artificial intelligence (AI) is reshaping how organizations hire talent. Today, AI is not just a tool but a partner that supports and enhances human decision-making across all six distinct phases of the hiring process, from receiving applications to...

Linchi Kwok
Linchi Kwok
Professor at The Collins College of Hospitality Management, Cal Poly Pomona
CAL Poly Pomona
More in this category
Human Resources
More in this category
Recruitment
More in this category
Chatbots, Robotics & AI
More like this
Linchi Kwok
by Linchi Kwok
20 October 2025CAL Poly PomonaHuman Resources
How AI is revolutionizing the hiring process
Interview: What Ocean Wisdom Can Teach Hospitality Leaders - A Conversation with Professor Ioannis S. Pantelidis
Opinion

Interview: What Ocean Wisdom Can Teach Hospitality Leaders - A Conversation with Professor Ioannis S. Pantelidis

In a world where hotels, restaurants, and tourism organisations face unprecedented complexity - from digital disruption to climate challenges - Professor Ioannis S. Pantelidis of Ulster University invites us to look beneath the surface. His latest w...

Henri Roelings
Henri Roelings
Founder, Hospitality Net
Hospitality Net
More in this category
Human Resources
More like this
Henri Roelings
by Henri Roelings and Ioannis S. Pantelidis
17 October 2025Hospitality NetHuman Resources
Interview: What Ocean Wisdom Can Teach Hospitality Leaders - A Conversation with Professor Ioannis S. Pantelidis
Five Key Negotiation Skills Every Hospitality Leader Should Master
Opinion

Five Key Negotiation Skills Every Hospitality Leader Should Master

Negotiation skills are among the most underappreciated abilities in the hospitality industry, yet it shapes everything from supplier agreements to guest experiences. Understanding the nuanced art of negotiation can turn the average deal into an oppo...

Dr Lohyd Terrier
Dr Lohyd Terrier
Associate Professor at EHL Hospitality Business School
EHL
More in this category
Human Resources
More in this category
Education & Professional Development
More like this
Dr Lohyd Terrier
by Dr Lohyd Terrier
16 October 2025EHLHuman Resources
Five Key Negotiation Skills Every Hospitality Leader Should Master
Online Training Tools Are Boosting Productivity of Maintenance & Housekeeping Teams at Hotels
Opinion

Online Training Tools Are Boosting Productivity of Maintenance & Housekeeping Teams at Hotels

The hospitality industry is knee-deep in budgeting season, and there is no better time to begin equipping hotel teams with the right tools and knowledge to operate efficiently, deliver seamless guest experiences, and maintain brand consistency. One ...

Drew Smith
Drew Smith
Director of Training
Quore
More in this category
Human Resources
More in this category
Education & Professional Development
More like this
Drew Smith
by Drew Smith
14 October 2025QuoreHuman Resources
Online Training Tools Are Boosting Productivity of Maintenance & Housekeeping Teams at Hotels